Kore Tulum Retreat and Spa Resort - Adults Only
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1 room, 2 adults, 0 children
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Kore Tulum Retreat and Spa Resort - Adults Only
Carretera Tulum-Boca Paila Km. 3.8 Lote 48 Admo, México 180D, Playa, Tulum, Quintana Roo, 77780, Mexico
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Highlights
Ideal location
Lots to do
Free parkingAmenities
Golf course
Sunbathing area
Snorkeling
Surfing
Hot springs
Sauna
Spa
Massage room
All amenities
Property Description
Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.
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7.2/10
Cleanliness7.1
Amenities7.1
Location7.4
Service7.2
All 104 reviews
Surroundings
Airport: Tulum International Airport
(47.3 km)
Landmarks: Mirador del Jaguar Tulum
(<100m)
Landmarks: Mayan Beach
(<100m)
Landmarks: Zona Hotelera Tulum
(130m)
Landmarks: Paid access to Jaguar Park
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Suite Jacuzzi Suite Garden View Tulum
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
Suite Jacuzzi Suite Garden View Kore
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
1
Suite With Garden View
Has window
Free Wi-Fi
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
Guest Reviews
7.2/10
104 reviews
- Cleanliness7.1
- Amenities7.1
- Location7.4
- Service7.2
Average for similar properties in Tulum
Review summary
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Location: The hotel is situated in a peaceful area away from the hustle and bustle, offering stunning views of the sea. It's central to both the national park, beach parties, and downtown, making it an ideal location for exploring Tulum.(based on 1 review)
Dand
January 16, 2024
I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you.
My rating does not include the quality of food...
Hayley Mix
December 12, 2023
Let’s see/ the place looked beautiful online but it was DEAD.
Service is slow and non chalant and they care way more about trying to upgrade you than accommodate you.
I did enjoy the free bicycle but it ended at 6 pm.
It’s a $40 USD cab ride each way to go catch dinner on the hotel zone with others.
The room at a hot tub that only ran cold and takes 40 min to fill.
The tv remote would not switch to English
The ac stopped working at 3 am
They only left 2 bottles of water for whole stay in Mexico where you can’t tap.
The room fan didn’t work
The water pressure was super low.
The water turned off from 4-7 am as in no plumbing !
Oh and I paid for a $75 USD dinner and then proceeded to get extreme food poisoning from it. The phone to call the front desk was not answered till 7 am.
They told me it was probably from a mosquito” and that they could only extend my checkout 1 hour without charging me another $100. I was so sick I couldn’t leave the room. No one came to help w bags. When i did leave at 1 pm the lady was like “you’re my very last checkout” as if it was my fault I got food poisoning at their resort.
The taxi to get to hard rock riviera maya was $108 USD… all around … not a good stay even if the property looks pretty.
Songxiangruirui
October 26, 2023
真是住了那麼多全包，這個就是最垃圾沒有之一，餐廳衹有一間，沒有沙灘
態度非常非常差！給我們分配了個沒有熱水的房子，和前台溝通無果，衹能讓攜程幫忙溝通，過去了3小時才給我們換了另一間….
真的無敵垃圾，國人避雷！
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KatherineAD204
May 30, 2025
We just came back from our fourth visit to Kore. I wasnt sure what to expect after reading some reviews but i must say the whole time we were there the employees were painting and cleaning. They work so hard in that heat! (While we drank margaritas ;-) !) We were lucky to have great weather just light shower at night some times. So peacefful sitting on the restaurant terrace eating breakfast. One night it was the mayan shaman night. Would greatly recommend this hotel for couples. Its very romantic we sat many times on those nice wooden sun beds looking out to the ocean
J G
March 26, 2025
Be careful. Property desperately needs update. Exercise equipment is not safe to use. No stocked first aid kits or AEDs on premises. Bugs noted in hotel room. Still in room after cleaning. First night ordered room service and sandwich arrived on moldy bread. No such thing as “3 restaurants or yoga” -no activities at all! Staff converted a US $20 bill and shorted me on pesos. (Guess they thought Americans can’t do math hah) If you are not considered one of their “special” guests, you won’t get timely service. Required “beach” tax is a joke! $35 fee for small sandy area but no direct access to water as property surrounded by steep rocks. The spa is a rip-off-pedicure did not even include nail trim and had to be redone the next day as the polish was chipped and looked like a child did the pedicure. I have more but ran out of room. You pay for what you get and in this case-a bargain was NOT a bargain.
Guest User
March 16, 2025
We enjoyed our stay at the resort. The food was excellent. The resort is located in an excellent location. The food and beverage staff are friendly. We had one negative event of theft. The housekeeping staff stole money from our room when we were at breakfast. I don’t blame the hotel for this as we should never have left money in our room. Advise: always take your money with you. Never leave it in the room unattended.
Guest User
March 13, 2025
Beautiful spa hotel with delicious freshly cooked food! The All Inclusive was always prepared and freshly cooked upon order. The cocktails were fantastic - Mimosa every morning was fab! The staff were very attentive and welcoming. The hotel poolside had beautiful scenery leading onto the beach. There is also a small snack bar at the beach - amazing seafood. Weather in April was hot enough to sunbathe. Lots of excursions available. Playa Paraiso beach was gorgeous! Chichen Itza Tour: Cenote and Tequila Tasting was the finishing touch!!!
Sandra C
July 16, 2025
Visited the hotel with a group.. hotel is a beautiful property with an awesome location . Staff out did themselves to please all of the group’s needs. The Spa and massager awesome. But unfortunately the hotel do need some tender loving care and updating. No hot water, air conditioning needs to be colder in heat weather , new towels and bed sheets, some areas needs painting, rooms need to be refreshed or opened up if expecting arrivals, some doors needs doorslatchs . I have visited this hotel in the past, it is sad to see the property going to waste. Hope Owners can invest and do some remodeling or updates. Wishing all the Best!
Services & Amenities
Most popular business facilities
Golf course
Off-site
Sunbathing area
Snorkeling
Off-site
Surfing
Off-site
Hot springs
Sauna
Spa
Additional charge
Massage room
Gym
Parking
Free
24-hour front desk
Luggage storage
Billiards room
Restaurant
Karaoke
Taxi booking service
Currency exchange
Conference room
Additional charge
Wi-Fi in public areas
Additional charge
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Additional charge
Parking
Parking is available Off-site parking.
Parking
Free
Transportation
Taxi booking service
Business services
Conference room
Additional charge
Wedding service
Front desk services
24-hour front desk
Concierge service
Luggage storage
Currency exchange
Languages spoken
English
Spanish
Food & drink
Convenience store/kiosk
Public areas
Gift shop
No smoking in public areas
Garden
Health & wellness
Massage room
Spa
Additional charge
Sauna
Sunbathing area
Billiards room
Surfing
Off-site
Golf course
Off-site
Hot springs
Snorkeling
Off-site
Hair and beauty salon
Gym
Activities
Karaoke
Beach towels
Eco tours
Off-site
Cleaning services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Safety & security
First aid kit
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN4,082.54 (approx. £168.39) is charged.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2008
- Renovated: 2019
- Number of Rooms: 94
Phone:+52-9841610001
Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 hot tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Nirvana Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 hot tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Nirvana Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What’s the cancellation policy at Kore Tulum Retreat and Spa Resort - Adults Only?
The cancellation policy at Kore Tulum Retreat and Spa Resort - Adults Only depends on your room type and booking terms.What’s the cancellation policy at Kore Tulum Retreat and Spa Resort - Adults Only?
What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort - Adults Only?
Check-in at Kore Tulum Retreat and Spa Resort - Adults Only starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort - Adults Only?
Are pets allowed at Kore Tulum Retreat and Spa Resort - Adults Only?
No, pets are not allowed at Kore Tulum Retreat and Spa Resort - Adults Only.Are pets allowed at Kore Tulum Retreat and Spa Resort - Adults Only?
How do I get to Kore Tulum Retreat and Spa Resort - Adults Only from the nearest airport?
The nearest airport is Tulum International Airport, located about about 54 mins from hotel by car (47.3 km) away.How do I get to Kore Tulum Retreat and Spa Resort - Adults Only from the nearest airport?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 47.29KM |
| Average Price From | GBP784 |
| Hotel Star Rating | 4 |