Casa Gitano
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Casa Gitano
Carretera Tulum-Boca Paila, Tulum, Quintana Roo, 77760, Mexico
Show on Map
With a stay at Casa Gitano in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 6 minutes by foot from Sian Ka'an Biosphere Reserve. This beach hotel is 7.7 mi (12.4 km) from Tulum Mayan Ruins and 4.1 mi (6.6 km) from Tulum National Park.Show More
We Price Match
Amenities
Massage room
ParkingFree
Bar
Restaurant
Multi-function room
Wi-Fi in public areasFree
Shuttle service
Tour and ticket booking service
All Amenities
Property Description
With a stay at Casa Gitano in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 6 minutes by foot from Sian Ka'an Biosphere Reserve. This beach hotel is 7.7 mi (12.4 km) from Tulum Mayan Ruins and 4.1 mi (6.6 km) from Tulum National Park.
Show More
3.9/5
GoodCleanliness3.9
Amenities3.9
Location3.9
Service3.9
All 17 Reviews
Surroundings
Airport: Tulum International Airport
(48.8 km)
Landmarks: Cenote Encantado Nuan
(300m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
6
Junior Suite With Sea View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Suite With Garden View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
20
Deluxe Suite With Private Pool And Sea View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
16
Suite With Sea View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Standard Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
17 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Average for similar properties in Tulum
Guest User
January 22, 2025
First of all, the hotel is located in the most beautiful beach area in Tulum, right next to the Sian Ka'an Nature Reserve. The water is crystal clear, and the sand is super white...it's truly a paradise escape. The suite itself is beautifully designed with lovely details, and I especially love the golden and rose accents. The view is absolutely breathtaking. The service is good - very attentive - and both check-in and check-out were super easy. I can't wait to come back!
karyn
January 21, 2025
I have been to mexico many times and several properties.
The hotel was overpriced for what it had to offer.
The door to the room would not lock, air conditioner blew on your head all night. Shower had to run for 5 minutes to get hot water. The toilet had to be plunged per day to keep flowing. The restaurant food was just ok for the price and the service was not great. Irene at the restaurant was the best. She was tentative and friendly. I was not impressed with this hotel. I feel as if the IG posts have hyped it up.
Verified traveler
January 20, 2025
This property is not ready to welcome guests.
With the exception of a handful of rooms that have been upgraded and offered to influencers, the rest of the property (and especially the "Jungle Suites" is in bad shape and not ready to welcome guests. We had to change rooms three times and each room was worst then the previous - broken locks, shoddy windows and stained windows, clogged showers and leaking sinks. The grounds are not well kept either.
Nicole
January 5, 2025
Best beach club
Hamidreza
December 28, 2024
Beautiful location and very nice staff.
Karla
April 7, 2024
Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;)
Jennifer
December 10, 2024
The property lists a pool as a amenity, and they do not have a finished pool for guests to use. We specifically booked the hotel because it lists pool and even mentions it in their FAQ. They are being extremely difficult in the refund process. False advertising is illegal, and I would not book with them, or use ******* for any trip booking, as ******* has provided zero support in this matter.
Kevin
September 17, 2024
Excellent service
This place is great, everyone offers a superb customer service treat, from the front desk to the servers at the restaurant. The rooms are lovely and very chick. NO TV's which is a good thing is you are trying to disconnect from the world.
Guest User
November 15, 2024
They advertise to be luxus hotel. Didnt see luxus on our room. You enter to a bathroom and the bungaloxs are cheaply made. Dirty floors and walls and curtains, Hard sofa to sit on and minibar, thats it. No tv either so bring your laptop or book or the nights are long. Only four options on brekkie and still something was always unavailable. Same on dinner. No bikes for guests and you couldnt enjoy as a hotel guest the beach club unless you pay an crazy entrancefee. There were only four sunneds for guests and on three days no one cleaned the trashes there and no one came to ask drinks, so weird. They miss a big opportunity for sales… Next hotel Nomande cleaned the beach all the time but not here. Beach was full of plastic straws, bottle hats etc. So sad. Beach is beautiful but its beautiful anywhere in area so choose wisely.
Services & Amenities
Most Popular Amenities
Massage room
Parking
Free
Bar
Restaurant
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Shuttle service
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Concierge service
VIP check-in service
Express check-in and check-out
Front desk (limited hours)
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Massage room
Activities
Public beach
Public Areas
Garden
Business Services
Wedding service
Multi-function room
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]08:00–22:30
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
- Number of Rooms: 16
With a stay at Casa Gitano in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 6 minutes by foot from Sian Ka'an Biosphere Reserve. This beach hotel is 7.7 mi (12.4 km) from Tulum Mayan Ruins and 4.1 mi (6.6 km) from Tulum National Park.
Pamper yourself with onsite massages or enjoy recreation amenities such as a private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
At Casa Gitano, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 17 air-conditioned rooms featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and premium bedding. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as a private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
At Casa Gitano, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 17 air-conditioned rooms featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and premium bedding. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.