Secrets Tulum Resort and Beach Club
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Secrets Tulum Resort and Beach Club

No. 1 of Cultural Hotels in Tulum
Calle Itzimina esq. Av Kukulkan, mz 001, lote 007, reg 014, Tulum, Quintana Roo, 77760, Mexico
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Highlights
Free parking
Delicious breakfast
Ideal location
Pets welcome
Lots to do
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Amenities
Outdoor swimming pool
Private beach area
Sauna
Spa
Massage room
Gym
ParkingFree
Bar
All amenities
Property Description
Located in Tulum (Zama), Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. This all-inclusive property is 3.2 mi (5.2 km) from Playa Paraiso and 6.2 mi (9.9 km) from Sian Ka'an Biosphere Reserve.
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8.4/10
Very Good
Cleanliness8.3
Amenities8.4
Location8.4
Service8.4
All 101 reviews
Surroundings
Airport: Tulum International Airport
(43.9 km)
Landmarks: Organic Candy Wellness & Beauty
(150m)
Landmarks: Araucaria Massage Tulum
(200m)
Landmarks: Orchid House Tulum
(290m)
Landmarks: Studio One
(490m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

PREFERRED CLUB JUNIOR SUITE SWIM OUT KING BED

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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4

Preferred Club Master Suite Swim Out

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
5

Junior Suite Tropical View King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
11

Casa Zamna Ocean Front King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Towels
Turndown service
Room Details
Check Availability
4

Junior Suite Swim Out Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
6

Preferred Club Junior Suite Tropical View Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
2

Junior Suite King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
9

Casa Zamna Tropical View King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Towels
Garden view
Room Details
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6

Junior Suite Tropical View Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
4

Preferred Club Junior Suite Swim Out Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
5

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
5

Junior Suite Swim Out King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
5

Casa Zamna Tropical View Double W Queen Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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9

Casa Zamna Ocean Front Junior Suite King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Towels
Turndown service
Room Details
Check Availability

Secrets Beachfront Villa

4 King bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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6

Preferred Club Rooftop Master Suite with Plunge Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
5

Casa Zamna Ocean Front Master Suite King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
8

Preferred Club Junior Suite Tropical View King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
6

Casa Zamna Ocean Front Presidential Suite King Bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
6

Preferred Club Master Suite Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
101 reviews
Verified Reviews
  • Cleanliness8.3
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Tulum
Most Mentioned
AI Summary
Guests appreciate the friendly and attentive staff, VIP treatment, and delicious food. They also value the comfortable, spacious rooms and consistently commend the cleanliness and maintenance of the resort.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 14, 2025
The resort was amazing for the most part, except we found a cockroach in our room one day, which was a bit gross.
T‍i‍f‍f‍a‍n‍y
August 13, 2025
The ******* gold status is supposed to get you a $200 resort credit and a free spa service. The hotel ended up saying that it’s not a $200 credit. It’s $40 coupons that you can use one at a time only on two specific services. It was really annoying that they didn’t honor the package as written. It’s a very nice hotel but it felt very cheap and they were very deceptive. They’d say one thing and do another - nothing like being gaslit on vacation. There are two parts of the hotel. I recommend the Casa Omni room types because those are the ones on the beach. The other rooms are located at the main property which is about 10 to 15 minutes. Drive away from the beach.
T‍a‍m‍m‍y
August 12, 2025
Comfortable room but did not have where to hang wet clothes after coming back from the pool, also not enough clothes hangers.
J‍A‍I
August 11, 2025
This porperty is beautiful, the staff is very friendly and helpful. The only draw back was the food, wasnt what I expected.
L‍i‍z‍b‍e‍t‍h
August 10, 2025
Stayed at Casa Zamna section of this resort; only 20 rooms on the beach. Be mindful of the time of year you book because depending on how much seaweed is on the beach it may not be usable. Loved Rosewater restaurant; food was a little slow and sometimes inconsistent but overall very good. I ate at Rosewater for breakfast and lunch almost every day; then had dinner at the main resort. The main resort is a 20 minute ride away - hotel provides an hourly van. There are some gaps in the day when there is no transportation for a few hours so keep that in mind.
M‍a‍y‍r‍a
August 6, 2025
At first this hotel seemed to be awesome. The food was great and the service was good. So I thought!! Going into checking out of our hotel We ran into some major issues which they lied and kept from us Knowing that we were in a time crunch because our hotel transfer that was picking us up to take us back to the airport was outside, and the driver was threatening to leave us. I booked a massage and canceled 24 hours prior. Their cancellation policy strictly states on the website that we have up to (4)!!!! hours to cancel or if we don’t cancel we will be charged a 50% fee of what the total cost of the massage is. I was even willing to pay 50% because of the lack of communication. We were unable to notify the spa that we wanted to cancel Because when we booked an excursion to take us to the island of Isla Mujeres The spa was closed ! We booked the excursion at 6:30 PM and the excursion pick up time was at 5:30 AM the following day an all day event .. An employee told us that they would contact the spa and cancel on our behalf due to the circumstances ( how else would we be able to cancel)!? ..the hotel claims no one canceled and we no-showed(of course they would take advantage of us tourists!) therefore, when we were checking out, they told us that we owed $500 which was absurd and crazy.. ( massage was 300$ and 200$ was for something else that there was not an issue about… but we ended up paying for it and telling them we will never return because they kept these policies from
Y‍o‍l‍a‍n‍d‍a
August 5, 2025
The resort is beautiful. The staff is absolutely amazing. There's not many food options for guests who do not eat pork. The beach club was seaweed infested and the pools there were not clean, but the staff was very accommodating and professional. There's also no daytime poolside entertainment at any of the pools. Definitely need to do better adding some fun to luxury.
d‍e‍l‍p‍h‍i‍n‍e
August 4, 2025
À lot of noise in the hôtel and clientèle not very classy. For a secrets hôtel i was really disapointed by the standards.

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 12:00–12:30

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on request
Types of pets allowed: dogs

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2023
  • Number of Rooms: 300
Phone:+52-9842510230
Located in Tulum (Zama), Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. This all-inclusive property is 3.2 mi (5.2 km) from Playa Paraiso and 6.2 mi (9.9 km) from Sian Ka'an Biosphere Reserve.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this property include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at El Patio, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This property has 5000 square feet (465 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 301 individually decorated guestrooms, featuring free minibar items and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Frequently Asked Questions

What’s the cancellation policy at Secrets Tulum Resort and Beach Club?

The cancellation policy at Secrets Tulum Resort and Beach Club depends on your room type and booking terms.

What are the check-in and check-out times at Secrets Tulum Resort and Beach Club?

Check-in at Secrets Tulum Resort and Beach Club starts from 15:00-23:30, and the standard check-out time is by 12:30.

Are pets allowed at Secrets Tulum Resort and Beach Club?

Yes, pets are allowed at Secrets Tulum Resort and Beach Club, but it’s recommended to contact the property directly to confirm.

How do I get to Secrets Tulum Resort and Beach Club from the nearest airport?

The nearest airport is Tulum International Airport, located about about 48 mins from hotel by car (43.9 km) away.

About This Property

Nearest AirportTulum International Airport
Distance to Airport43.86KM
Average Price FromQAR2840
Hotel Star Rating5