Sheraton Tucson Hotel & Suites

My son and I checked out within hours after our arrival because we just could not sleep in this hotel. The curtains had what looked like blood stains, one of the beds was dirty. Signs for vending and ice were not accurate and we could not find the actual ice machine. My son and I stepped in dog pee in the hallway . The hotel felt dirty and even though we checked out just hours after arriving they charged me the full price of the hotel. This hotel overall was very unpleasant. Although the restaurant was open we waited 15 minutes and no one attended to us and we could not find anyone in the restaurant to assist us. Horrible experience.

The Sheraton Tucson Hotel & Suites rests as a peaceful oasis in on the outskirts of the Sonoran City of Tucson – part of the wild west, but not as wild as you may think. The amenities here are well worth the stayover. The modernistic architecture blends incredibly well with the rustic, desolate yet beautiful natural surrounding landscape. My wife and I occasionally visit Tucson from our home in Phoenix, and when we do, the Sheraton Tucson Hotel & Suites is usually our preferred accommodation. Whether your into just the rooms, want to enjoy fitness access, want some swimming and relaxing, meditate through and calming botanical garden, or have some decent eats – here’s the place in Tucson. Our stays here have always been comfortable and inviting. Having the occasion to regularly stay over many lodgings across and occasionally outside the country, and by no means a professional hotel reviewer by any means, and not a regular business traveler - but as a primarily pleasure and needs wanderer, I have developed what I consider is my concise method for scoring the worthiness of each hotel visited. My criteria are as follows and the results are: 1) ease of access to and from public or private ground transportation [Score: 3.8]; 2) convenient and safe parking [Score : 4.5]; 3) access, accuracy and convenience of check in and check out [Score: 4.0]; 4) atmosphere, ambience, public facilities, lounging areas and access to an office center and Wi-Fi access [Score: 4.0 ]; 5) overall customer service - including but not limited to Hospitality, Support Services, Concierge knowledge, communication, attitude and demeanor of staff [Score: 4.5]; 6) quality, cleanliness, value, convenience, amenities (i.e., ironing board, iron, TV, charging access, phone, et.al.) and comfort of rooms, beds, room safe and/or valet services [Score: 4.0]; Taking all the aforementioned categories in a scale of 1 star to 5 stars with 1 being the worst and 5 being the best a hotel can be! This hotel rates a: 4.1. Most positive point(s) at this hotel is/are: its location to the city, its incredible atmosphere, and for sure the surrounding topography, geography and nature. My price to value to overall assessment is positive and I do plan on returning.