Azalea Sapa Hotel

Very nice room and amenities, good serivces, easily walk down to the square. Mamy local shops amd restaurants nearby.

Excellent hotel : Clean, good breakfast, good staff and cheap price.

Great location, surrounded by restaurants and places of interest. Walkable to the station, and to the square, and old market. Most striking was the amazingly friendly staff! The hotel itself is brand new, and I struggled to work the air conditioning (it has a remote control, which I stupidly didn’t realise only works when you point it at the unit), anyway, they were falling over themselves to put it right, and always with such friendliness. Honestly we felt like we were really home from home. During our trip, I was a bit ill when we’d already checked out and were waiting for a car to the night train in Lau Cai city (also recommended), anyway, they sat me down and gave me a lovely hot tea - would not take no for an answer. Honestly these people were so kind. I’ve read a few not so nice reviews of this hotel on trip adviser and I don’t recognise them at all. The facilities are brand new, and everything works brilliantly. Hair dryers in the rooms and everything nice and crisp. I’m used to staying in nice hotels and this is up there with the best. The breakfast place ok the top floor is not to be missed (annoyingly I didn’t take a picture), but ha floor to ceiling views on 3 sides, and stunning views at that. Also the room had a lovely balcony.

I requested a twin room when I made my hotel reservation, but I was assigned a single bed room upon arrival. When I asked to switch to a twin, the staff acted as if it were a big deal. They eventually changed my room, almost as if they were doing me a favor. I guess this is just part of my first visit.

I’m surprised there isn’t much reviews here at TripAdvisor but would love to give a true review of my experience. Azalea has a very good location , it’s near and within short walking distance to a few highly rated eateries (just use google) . If you are planning to go fansipan, it’s just a short walk to sunplaza to take the funicular which will take u to cable car station. I received complimentary upgrade to a suite as I reached out to them in advance for some in room decor for my wife’s birthday. Smith who I corresponded with was prompt and helpful with all the arrangements , not only that , while we were there , he met us during breakfast hour to suggested itinerary based on the weather over next few days and even booked my fansipan funicular + cable car tickets for me. All I needed was to flash rhe QR ticket he has sent me and I was on my way. Highly recommended .

All staff were super helpful with all our requests when we had checked out and had a long wait for our bus, particularly Maria and Nhi. Property is super modern, rooms are clean and comfortable, and a lovely breakfast! Location is very central, we loves this hotel and would return if visiting Sapa.