Truong An Village, Truong Yen Commune, Hoa Lu, Truong Yen, Ninh Binh Province, VietnamSee Hotel Details
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1 night
Guest Reviews
7.3/10
12 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.5
Amenities7.2
Service7.2
Cleanliness7.2
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All reviews(12)
Positive reviews(2)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Deluxe Double Room
Stayed in Oct 2024
Solo traveler
20 review
2.5/10
Posted on Nov 22, 2024
Not recommended for the following reasons:
The bathroom was found to be very dirty. The toilet was not properly cleaned.
The towels were also not clean.
There are no bed sheets. It cannot be ruled out that you may have to use the previous guest’s pillows and duvet.
Out of 10 options on the breakfast menu, only two were available, both omelettes.
Communication with the staff was not possible, as the guy didn’t speak a word of English.
The rooms are VERY noisy. You can hear EVERY sound from the neighboring room.
There is no pool. The property uses pictures from a different facility.
The location is visually appealing but very far from the city center, about a 30-minute drive away.
BaldeepSingh
Quadruple Room with Mountain View
Stayed in Nov 2024
Family
25 review
5.5/10
Posted on Dec 28, 2024
Was not good experience with service, cost and cleaning . Taxi booking , bike renting everything was expensive compare to other neighbor hotels . There were much better options in 2-3 other hotels with much better and clean rooms and 50% cheaper price.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Traveling with friends
69 review
7.0/10
Posted on Nov 9, 2024
It is very good for the prince that you pay, I wish it was in a better location. The service is amazing!
Kevin
Deluxe Double Room
Stayed in Oct 2024
Couple
58 review
8.0/10
Very Good
Posted on Dec 23, 2024
Pleasant bungalow isolated in a quiet place. Bad insulation of the bungalows so the nuisance will depend on the neighbors. Possibility to rent a scooter.
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Guest User
Quadruple Family Room With Garden View
Stayed in Oct 2024
Traveling with friends
1 review
4.5/10
Posted on Nov 19, 2024
Positive points: location, bedding.
Negative points: no swimming pool in the hotel, the photo is fake. Had to leave our hotel and go to the swimming pool of another complex 200m away.
No one at reception who doesn't understand English.
Breakfast: fake menu where they offer around 20 breakfasts. But when they got there they told us they only had an egg and bread without any accompaniment.
Noisy +++++. From 5am we were woken up for two days in a row by very loud music coming from the surrounding area. Also started in the evening around 7pm (not seen in the other comments, maybe we fell on a bad time).
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Guest User
Deluxe Double Room
Stayed in Sep 2024
Couple
7 review
3.5/10
Posted on Oct 23, 2024
The worst hotel I have ever stayed in.
Breakfast service: Fried eggs (no other choice), literally only fried eggs and bread, no vegetables or cucumber tomatoes.
I asked for a glass of ice to drink coffee, but they said there was no ice left. While there was a restaurant across the street, no ice left, didn't want to buy more to serve customers, just said it was all gone to finish.
I called the manager, but the manager didn't care. Super bad service, no wonder it was deserted and no one came to stay.
Not to mention the swimming pool image is for illustration purposes only, when you get there, there is no swimming pool.
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Guest User
Deluxe Double Room
Stayed in Sep 2024
Couple
2 review
4.5/10
Posted on Oct 18, 2024
A complex where, upon our arrival, a gentleman told us that we did not have a reservation, and it was clear that they did not have the room ready.
The next day we were not entitled to breakfast because according to him it was not included, until we made a claim through the app he did not give in. And even with that he did not give us breakfast.
The pool that appears in their photos does not exist, there is another one in another hotel complex about 200m away, but it is not from this hotel. And in case it is saturated, then you are left without a pool.
In relation to the services they can provide. They do not provide any, all the services we have had have been thanks to another hotel in the area where we have been able to hire motorcycles, taxis, eat, etc.
I do not doubt that in high season it is a good hotel but it was not my best experience.