Guest User
July 23, 2024
We had a mixed experience--we hosted a rehearsal dinner for our family members, 28 guests total. The event was in the Barley room, and the food and service were excellent. Likewise, our wedding event there, in Blackberry Hall was wonderful. Not so with Room #19. The hotel room in the main building was one of the worst experiences I've ever had at a hotel. The room was broiling hot. We had a wedding event for family, and we were so uncomfortable trying to get ready. The room smelled like the stench of a thousand dogs. I have dogs, and I understand dog smell. Room 19 smelled so horrible it was nearly intolerable. Next, windows opened to the deck outside, so the noise was constant. The drapes didn't cover the windows well, and we were trying to get ready for the wedding. I turned off the lights to help so people couldn't as easily watch us dress and undress. The box fan (NOT a 'swamp cooler,' a cheap box fan) was loud and blew the 95-degree heat around, NOT helpful. At 10:30, we collapsed in the hot room. NO screens on windows outside, and people were still sitting out there and chatting noisily. There's a sign that it's closed at 10 pm, but staff ignored people breaking the rules, clearly. I finally opened the window, and said, "Please move elsewhere, we're resting." We slept for a few hours, on top of bed as it was cooking hot. Loud, BAD smell, cooking hot. I love the venue for food and service but don't stay in their rooms. They are very unpleasant. Our guests, for whom we paid for a room to stay there, were similarly disappointed. They were in Room #23.