Courtyard Philadelphia Valley Forge/King of Prussia

Service Quality: Staff are consistently described as friendly, hospitable, and accommodating. Front desk personnel are noted for their helpfulness during check-in and check-out, while housekeeping teams receive praise for their efficiency and attention to detail.(based on 1 review)

Things got off to a bad start at check-in. I had pulled up to the space right in front of the hotel, which is marked with two large signs stating that there is a limit of 10 minutes for standing there. When I checked in at the desk, the staff member explained how to drive around the building to park near my room, and then added that I could also just leave my car where it was. I was a bit disoriented after a long drive and also didn't understand how it would be OK to leave my car where it was, right in front of the entrance. I asked her (in what I believe was a friendly manner) to explain it to me again and she got extremely snippy, saying "As I have explained MULTIPLE TIMES ..." We managed to find our room (warning: There aren't many elevators ... if your room isn't near an elevator, it will be a long walk. There are several staircases though), which seemed fine. The rooms apparently all have balconies, although ours was too small for furniture (which other rooms had). The area is quite and wooded, although close to major roads. I had a really hard time regulating the temperature in our room: It was always either a little too hot or a little too cold. The bed was made with a sheet, a very grubby-looking duvet (with someone else's hair on it) and a polyester throw. I chose to take the grungy duvet off the bed. We went to the pool in the morning and had a nice swim before any other guests showed up. The pool seemed clean enough and a staff member came to do the chemicals as we were leaving: It was good to see that it's maintained well.

Very clean and quiet. My favorite place to stay when I’m near king of Prussia. Andre.