Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities7.8
Service8.4
Cleanliness8.5
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All reviews(256)
Positive reviews(238)
Reviews with photos/video(108)
Great location(37)
Secluded lake view(32)
Great value for money(32)
Relaxing hot springs(28)
Tasty food(20)
Average sound insulation(10)
Delicious buffet(10)
Convenient parking(8)
Negative reviews(18)
C
High Floor Japanese Style Room With Lake View
Stayed in May 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 5, 2025
This hotel had a great view of the lake. The room is big for Japanese standards. Parking is very limited so do try to reach the hotel earlier and leave the luggages at the reception before going for your lunch.
Guest User
Single Room with Mountain View
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 12, 2025
Nice hotel that is next to the lake, amazing views all day. The room is clean. The dinner and breakfast are good. In the night, there is fireworks and just need to walk out of the hotel and you can see the fireworks.
Meng Kok
Japanese Style Room With Lake View
Stayed in Apr 2025
Family
5 review
8.5/10
Very Good
Posted on May 18, 2025
Hotel was dated but functional and affordable. Able to see the fireworks from the hotel room. Breakfast has many varieties.
PYN22
Single Room with Mountain View
Stayed in Apr 2025
Solo traveler
20 review
9.5/10
Amazing
Posted on May 5, 2025
One of the more affordable onsen hotel along the lake. Small on price but definitely did not compromise on comfort and quality. Dated building but the bed and room was clean and comfortable.
Breakfast buffet was full of options and delicision
I stayed in a single room facing the mountain. Even though it was along the road, it was not noisy.
Simple onsen, perfect for the cold weather
Just outside the bus stop.
The free fireworks displayed right in front of the hotel.
One minus... Like many older onsen hotels in Japan, the carpets are dusty. It triggered my sneezing and I don't usually get allergic with dust!
Leecue
Japanese Style Room With Lake View
Stayed in Nov 2024
Family
6 review
9.5/10
Amazing
Posted on Jan 7, 2025
The room is big and clean, not crowned. Onsen is ok. View from our room can see lake toya. Not too far to go to convenience store and go to see toya illuminium
JOAN_C
Twin Room with Mountain View
Stayed in Nov 2024
Couple
12 review
10/10
Outstanding
Posted on Feb 22, 2025
Watch our first snow from this hotel window. And can walk to outside have a nice photo shooting. Room is cozy and clean. Also has onsen can use everyday.
6/7
Chee Kwan
Twin Room with Mountain View
Stayed in Sep 2024
Couple
26 review
7.5/10
Posted on Oct 30, 2024
Hotel is old but rooms are huge and functional. Reception is a little cold. Parking is free and comes with onsen. It is located beside lake Toya and we had a chance to see the fireworks at night.
Guest User
Japanese Style Room With Lake View
Stayed in Jun 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Jul 13, 2025
The food was excellent. Great service and awesome onsen. Would recommend it.
Hanxiang81
High Floor Japanese Style Room With Lake View
Stayed in Feb 2025
Family
11 review
9.0/10
Great
Posted on Apr 15, 2025
Room is comfortable and waking up to the view of Lake Toya feels surreal. The dinner was fantastic! In-house Onsen is also great!
Gavin.Q
Japanese Style Room With Lake View
Stayed in May 2025
Family
5 review
6.5/10
Posted on Jun 28, 2025
Rooms are spacious but a little old. Views from the balcony are excellent.
Guest User
Single Room with Mountain View
Stayed in Feb 2025
Solo traveler
16 review
8.0/10
Very Good
Posted on Mar 19, 2025
Everything is same as per others reviewed. But my main concern is the room security. The doors are old door with only 1 level of lock which is the old style door knob lock. I heard someone (probably some tourist who gotten their room number wrongly) keep trying to open my door & that makes me feel very uncomfortable & insecure as a solo female traveller. Especially mine is a the last second corner unit. The wall isnt sound proof as well. Keep on hearing people talking outside across the rooms, occasionally heard some banging or knocking on the wall sound. While these issues are out of their control but i guess a simple arrangement to change the doors are not that tough. So overall quite a bad experience. Doubt will ever be back.
Khoi Phan Tan
Single Room with Mountain View
Stayed in Jan 2025
Solo traveler
8 review
7.0/10
Posted on Feb 27, 2025
Location is pretty good for price
hotel is pretty clean. room is simple and good
breakfast/dinner is very bad - a lot of (Chinese) tourist and quite a lot of them are bad manners. if you are on a budget and just need a room, it is ok. Otherwise, just a Chinese-target facility
Just another gypsy
Japanese Style Room With Lake View
Stayed in May 2025
Family
11 review
9.0/10
Great
Posted on Jun 13, 2025
The location and onsen are superb!
CHAE SIONG
Japanese Style Room With Lake View
Stayed in Dec 2024
Couple
7 review
8.0/10
Very Good
Posted on Jan 6, 2025
Classic room but food is delicious and good service
MarkTT
Japanese Style Room With Lake View
Stayed in Apr 2024
Family
25 review
8.5/10
Very Good
Posted on May 21, 2024
Good: 1. Onsen 2. Walking distance to shops and restaurants 3. Balcony lake view
Bad: 1. Rooms are old and tired 2. Breakfast can be better