Ibis Styles Toulon Centre Port

Very nice hotel. The employees are extremely helpful and friendly. The breakfast was below average. I did not eat there the second day, even though it was included in my room price. There was not a lot to do in the immediate area of the hotel. However, the rugby stadium was right next-door so I’m sure it serves its purpose on game days And evenings.

Booked this hotel due to its location and on that front it did not disappoint, very close to the port area with access to plenty of restaurants. Breakfast was good, varied and fresh Room was clean and had most things be needed (more to follow) Breakfast staff and bar staff friendly and helpful Arrived slightly early for check in and room ready However, when we did check in, we were advised after we had paid that the Air Conditioning was not working and would not be fixed during our stay, but this was not an issue as it was not too warm ( I beg to differ). I did ask if there were any fans available and was told this was not a service they offer. Now, for most people it may not have been too warm, but as someone with a medical condition which makes them warm a lot, I struggled and after 2 nights of very little sleep, I asked if the AC would be fixed and was bluntly told 'No' and again on requesting a fan was told 'No'. Now I understand that things break and that repairs can take time, but they had my contact details and it would have been very helpful to have had this information before we arrived as we would in all honest probably have found an alternative as AC is quite an important requirement for me. In addition there was an opportunity to find a solution to the issue, but nobody appeared to want to resolve the situation. So I give the hotel 3 stars and with a very simple action and by resolving an issue, it would have been 5 stars. ** room would benefit from tea/coffee making facilities and a safe.