20 Madison Ave, Old Toronto, Toronto, Ontario, M5R2S1, CanadaSee Hotel Details
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1 night
Guest Reviews
7.1/10
110 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.2
Amenities7.0
Service7.1
Cleanliness7.3
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All reviews(110)
Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(4)
Guest User
Standard Twin Room
Stayed in Nov 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 24, 2024
The front desk service is very good. The hotel is in a good location. It is very convenient to walk around the nearby business district.
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YIU HANG
Deluxe King Room
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on May 5, 2025
A classic bungalow hotel, located close to the subway station, with restaurants, convenience stores and supermarkets about five minutes away
The hotel does not have an elevator, so if you have large luggage, you need to bring it up to your room yourself
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emmmmme
Standard Room (Bed Type Assigned by Hotel at Time of Booking Based on Availability)
Stayed in Mar 2025
Business traveler
2 review
5.0/10
Posted on Apr 28, 2025
There were no toiletries, not even any electric light, only a desk lamp.
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Guest User
Standard Twin Room
Stayed in Sep 2024
Other
11 review
1.5/10
Posted on Oct 14, 2024
This hotel is so terrible and outrageous. I don’t know why Ctrip represents this kind of hotel. I made a reservation for two nights and arrived at around 4pm on the first day. It was not too late. I was actually given a room in the basement. The attitude was very bad. They said it was a random room. The problem was that no matter how random it was, it couldn't be a basement room! ! The room was cold and damp, the quilt was as thin as paper, and it was extremely noisy. We both suffered from severe diarrhea that night. Fortunately, the waiter at the front desk was nice the next day and moved us to a room on the fourth floor. The environment was much better. This hotel was truly a nightmare for us during our trip.
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Guest User
Standard Room (Bed Type Assigned by Hotel at Time of Booking Based on Availability)
Stayed in Jul 2024
Business traveler
19 review
3.5/10
Posted on Sep 1, 2024
This is the first time I encountered such a weird hotel. If I want to extend my stay in the original room, I have to check out first and then check in. I was kicked out of the room and I had to go to the front desk to go through the formalities before I came back in. ***, the order is still non-cancellable. I’m speechless. Got it!
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grazia agostino
Standard Room (Bed Type Assigned by Hotel at Time of Booking Based on Availability)
Stayed in Dec 2023
Family
4 review
9.5/10
Amazing
Posted on Feb 1, 2024
Nice hotel, easily accessible. Very friendly and helpful staff. Spacious, well-equipped room
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Guest User
Standard Twin Room
Stayed in May 2023
1 review
2.0/10
Posted on Jun 4, 2023
#negative #I was disappointed with the Room Layout, Bed Comfort Level, Nearby Activities, Room Size; I found bugs on the bed at night and called the front desk, but no one answered the phone.