To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(710)
Positive reviews(705)
Reviews with photos/video(240)
Offers pick-up/drop-offs(184)
Well designed(107)
Delicious breakfast(96)
Close to scenic area(56)
Convenient parking(36)
Well decorated(35)
Perfect for kids(12)
Tasty coffee(4)
Negative reviews(5)
Anonymous User
Smart Room - River-View&Floor Heating
Stayed in Nov 2024
Couples
4 review
4.7/5
Amazing
Posted on Dec 23, 2024
There’s nothing particularly fancy about this homestay, but what truly stood out was the exceptional hospitality. The host went above and beyond to make our stay comfortable, offering several car rides to and from the Wuzhen scenic entrance and even helping us book bus tickets online.
The room was of a decent size and equipped with all the essential amenities. Breakfast was simple yet delightful. PS: black coffee was surprisingly aromatic.
Response from Property: Dear guest, thank you for your stay and sharing a wonderful experience with us. Providing high-quality service to every guest is our greatest expectation. Your recognition will become the driving force for our continuous progress! All members will work hard to create an extraordinary stay experience for you! Looking forward to your return! Wishing you all the best
VIVIEN5815
Sunshine Room -with Floor Heating
Stayed in Nov 2024
Family
3 review
3.7/5
Posted on Dec 27, 2024
Not as shown in the picture. No lift. But owner very helpful they will carry your luggagez and provide transport to Wuchen Ancient Town. Serving local bteakfast.
Response from Property: Dear guestThank you for your appreciate about our homestay!As i have explained to you,the picture you saw in the web on the first part which with bathtub is our suite room. The room you ordered has no bathtub. All the room have the corresponding picture s and its price shown on the web! We are glad to help you figure it out!Anyway,we still hope you have a great and happy journey in China!Wish you all the best!
Guest User
Sunshine Room -with Floor Heating
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 10, 2024
An amazing location, fantastic service, the owner and her mother were extremely helpful and friendly, took us by car to the ticket office and entrance to wuzhen.
Breakfast was well provided for Asian taste , suggest the have some milk for morning tea for the odd westerner like me staying, but it's not a big deal
Coffee shop inside the boutique motel rather than a home stay.
We will stay here again, I hope they visit us in new Zealand..
Response from Property: Thank you for your sincere comments. We are so happy to meet you two warm guys in wuzhen. These days there are more and more foreign friends coming to wuzhen and we are glad to follow your advice that adding milk for west taste~ In the future, we will definitely visit your homestay in New Zealand and of course enjoy a cup of coffee...
vivianwenjie
Sunshine Smart Loft Suite (Bathtub)
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is very conveniently located, very close to the Xizha Scenic Area. The room is on the third floor, and the interior is very large and basically the same as the picture. The children were very happy to see the wooden horse. The boss and the boss lady were very nice, and the breakfast was also very rich. It was quite good.
Original TextTranslated by Google
6/16
Response from Property: Dear guests, thank you for staying at Wuzhen Shiyu Designer Hotel and sharing the beautiful pictures. The high-quality service, clean sanitary environment and space design make every guest staying at Shiyu have a perfect holiday experience. We look forward to your continued support of Wuzhen Shiyu and look forward to your visit again! — — Hardworking Shiyu
KeaihouPP
Sunshine Smart Loft Suite (Bathtub)
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 13, 2025
I came to Wuzhen with my family. Because I liked the design style of this hotel, I booked the Loft room without hesitation. The boss's daughter is very cute and the boss's family is very welcoming. The hotel is very close to Wuzhen. There is a back door near the Xizha Water Theater. Turn right and you will find the hotel. The layout of the lobby is very warm, the room is clean and tidy, and it is convenient to eat around.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and sharing your wonderful experience. Providing quality service to every guest is our greatest expectation. Your recognition will be the driving force for our continuous improvement! All our colleagues will continue to work hard to create an extraordinary experience for you! Looking forward to your coming again~ Wish you all the best - the highly anticipated Xiaoshi Island
Guest User
Sunshine Smart Loft Suite (Bathtub)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Clean, quiet, good service. The room we stayed in this time is very suitable for a family of three. In winter, we don't feel cold even if we don't turn on the air conditioner. After visiting Xizha at night, we can walk to the hotel from the back door in about 2 minutes, which is very convenient. In short, the cost performance is quite high and it deserves praise.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Wuzhen Shiyu Designer Hotel and sharing the beautiful pictures. The high-quality service, clean sanitary environment and space design make every guest staying at Shiyu have a perfect holiday experience. We look forward to your continued support of Wuzhen Shiyu and look forward to your visit again! — — Hardworking Shiyu
Guest User
Vintage Room - With River View & Floor Heating
Stayed in Nov 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Worth the price!
The advantage is that the room is very clean, the glass windows are large and bright, and the landlady took the initiative to ask if you need a scenic spot shuttle.
The disadvantage is that it is a little far from the scenic spot and the breakfast variety is limited.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 5-point review and for sharing your beautiful pictures! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet memories. I hope Shiyu will be the most unique one in your memory! I look forward to meeting you again in Wuzhen, and wish you a happy life and happiness every day!
Huihuijiangqwq
Smart Room - River-View&Floor Heating
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The room is very nice and big. The whole room is in gray tones. The view outside the window is also beautiful. The facilities are complete and there is a projection. Breakfast is provided in the morning. I would like to stay at this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 5-point review and for sharing your beautiful pictures! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet memories. I hope Shiyu will be the most unique one in your memory! I look forward to meeting you again in Wuzhen, and wish you a happy life and happiness every day!
Guest User
Vintage Room - River-View&Floor Heating
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Booked a room for the World Internet Conference. Because the qualification review results were late, I didn't book the hotel designated by the organizing committee, so I chose this hotel myself. Before booking, I didn't know that I could go directly through the scenic area. After getting the certificate at the hotel, I got a pleasant surprise. I can directly enter the scenic area and the venue from the staff passage next to the hotel. It's really convenient! The hotel room is quite satisfactory, and the dry and wet separation is better. I especially want to praise the public area, which is full of design. You can sit on a chair, drink tea and coffee, and sit for a day and a half. The breakfast is simple, but reasonable. If it is not enough, you can add it at any time. The service is very good, and the waiter takes the initiative to carry the box for the customer to the third floor. If I have the opportunity to come to Wuzhen next time, I will stay here again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的入住並與我們分享了美好的入住體驗,為每一個客人提供優質的服務是我們最大的期望。酒店毗鄰烏鎮西柵景區,烏鎮互聯網大會期間,參會人員持本人工作證可以從酒店旁邊的通道進入景區,之後也可以乘坐景區內的擺渡車直達會場。非大會期間,遊客也可以從此通道直接步行回到酒店。您的認可會成為我們不斷進步的動力!全體小夥伴會再接再厲為您創造非凡入住體驗喲!期待您的再次到來哦~祝您一切順心— — 萬分期待的小時嶼
Guest User
Family Friendly Smart Room (one 1.8m Bed And One Sofa Bed)-with Bathtub
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The room is nice, the owner is responsible for picking us up at tourist attractions, it's just on the street one kilometer outside of Wuzhen West Gate, if you need anything just call the owner and he will be there at your beck and call, the surrounding restaurants are also good and inexpensive.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 5-point review and for sharing your beautiful pictures! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet memories. I hope Shiyu will be the most unique one in your memory! I look forward to meeting you again in Wuzhen, and wish you a happy life and happiness every day!
Guest User
Vintage Room - River-View&Floor Heating
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Environment: tidy
Service: The boss is very polite
Free pick-up and drop-off at the south gate of Wuzhen Xizha Scenic Area: Yes, a very good check-in experience
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wuzhen Shiyu Designer Hotel and sharing the beautiful pictures. The high-quality service, clean sanitary environment, and space design enable every guest staying at Shiyu to have a perfect vacation experience. We look forward to seeing you. Continue to support Wuzhen Shiyu and look forward to your visit again! ——The hard-working Shiyu
Feidelikean
Sunshine Smart Loft Suite (Bathtub)
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The location is convenient for a family trip. It would be better if the bathroom and toilet were more private, since my parents are there.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 5-point review and for sharing your beautiful pictures! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet memories. I hope Shiyu will be the most unique one in your memory! I look forward to meeting you again in Wuzhen, and wish you a happy life and happiness every day!
Anonymous User
Smart Room - River-View&Floor Heating
Stayed in Sep 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The B&B is very good in every way. Not very soundproof. During the National Day holiday, all the guests brought their children. They were still jumping and dancing at 12 or 1 o'clock. I endured it for two days and finally got rid of it. The boss is very welcoming and the breakfast is also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wuzhen Shiyu Designer Hotel and sharing the beautiful pictures. The high-quality service, clean sanitary environment and space design make every guest who stays in Shiyu have a perfect holiday experience. I am deeply sorry that the problem of the children brought you a little bad experience. We will also strengthen management in the future. We look forward to your continued support of Wuzhen Shiyu and look forward to your visit again! — — Hard-working Shiyu
Anonymous User
Guestroom - With View & Floor Heating
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The breakfast was delicious and filling. It was clean and hygienic. It was very close to Xizha. The proprietress was very nice. After breakfast, the proprietress drove us to the gate of Xizha for free and gave us a small gift, a box of sister-in-law cakes, which looked delicious.
Original TextTranslated by Google
Response from Property: Hello, thank you for your 5-point review! We are very honored to bring you a wonderful stay experience! Satisfaction is just expectation, touching and surprise are what we always pursue. I hope to meet again in Wuzhen next year and wish you a happy life!
Guest User
Sunshine Smart Loft Suite (Bathtub)
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2024
A very satisfying stay. It is very close to the scenic area, the decoration is very artistic, the staff is friendly, the breakfast is also very delicious. Although the area is near Xizha, it is very quiet to sleep at night.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Wuzhen Shiyu Designer Hotel and sharing your beautiful pictures. The high-quality service, clean sanitary environment and space design make every guest staying at Shiyu have a perfect holiday experience. We look forward to your continued support of Wuzhen Shiyu and look forward to your visit again! — — Hardworking Shiyu