Alila Wuzhen Reviews

I recently had the pleasure of staying at Alila Wuzhen, and I can confidently say it was an excellent experience from start to finish. We stayed in the “Garden Suite King,” which was not only clean and spacious but also featured a stunning private garden that added a touch of tranquility to our stay. The hot bathtub was a delightful bonus, providing the perfect spot to unwind and relax The service at Alila Wuzhen was exceptional. Both the room service and front desk staff were incredibly responsive and helpful. The front desk took the time to carefully explain all the facilities to us, ensuring that we felt welcomed and well-informed throughout our stay One of the highlights of our trip was dining at the hotel’s Chinese restaurant. The food was fantastic, and the ambiance was enhanced by a stylish setting surrounded by bamboo. This thoughtful design created a sense of privacy for each table, making our dining experience even more enjoyable I was also pleased to discover that the gym is open 24 hours, which is a significant advantage for fitness enthusiasts. Additionally, the indoor swimming pool was kept at a warm temperature, allowing us to take a refreshing swim even during the chilly winter nights Lastly, the villa-type design of the hotel is simply breathtaking. Every corner is aesthetically pleasing, making it feel like a photo opportunity at every step. Overall, Alila Wuzhen exceeded my expectations, and I can't wait to return for another memorable stay!

The Alila Hotel in Wuzhen is a fantastic blend of luxury and traditional style, perfectly situated near the picturesque water town. The hotel’s design is both modern and elegant, and the amenities are excellent, from beautifully appointed rooms to relaxing facilities. One of the highlights was the included photography package, "乌镇阿丽拉-新锐旅拍." Lesley, our photographer, was amazing! Not only was she talented, but her humor and energy made the entire experience unforgettable. We were laughing non-stop, and her easygoing nature made us feel completely comfortable in front of the camera. Overall, Alila Wuzhen offers a truly memorable stay with stunning surroundings, top-notch amenities, and the added bonus of a fun photography experience. Highly recommended!

Stayed at this amazing resort at the end of April for a short getaway. The moment you enter the entrance, it gives you a serene feeling. The wide entrance walks you to the reception, as a relaxing scene awaits you. The hotel itself is more on modern architecture with minimalist designs. Reception staff was very accommodating and friendly, he even upgraded our room for us to experience more the beauty of Alila, the assigned staff escorted us to our room and give us some heads up about what we can do and where to dine. Since we came around late that afternoon, we had our dinner at the Chinese restaurant. The servers were all superb. We tried some of their specialties which staff recommended and we were very satisfied. Afterward, we strolled around for some night views and fresh air. We then saw at the bar area, the singers are from Philippines (place where we came from), it gives us an urge to drop by to support and say hi. It turned out so well, they were very happy to see someone from where they came from (We were the first, according to them). We enjoyed the cocktails and ambiance so much. Our room was on the ground floor with an independent entrance and 2 private gardens. All is perfect, despite the minimalisitc designs. The breakfast buffet was served in a room facing the lake. As you're having your mouthwatering breakfast, you can enjoy the view. Overall, our stay in this zen like resort brings tranquil zones, dropping the notch of a hustle and bustle city where we used to be.

Beautiful hotel and architecture. Room was spacious and clean, loved the on-site restaurant as well. Truly enjoyed the stay here!

Beautiful and clean facilities, helpful and friendly staffs

It's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing. From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling. The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart. I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel. I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there. The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window. When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.

Exceeded our expectations

Thera

Nice Design~

This time I stayed in the water house, with an independent small courtyard. The room was large, with floor heating, the whole room was warm, and there was also a small yard. Unfortunately, it was too cold and I didn't want to stay outside for too long. The breakfast tasted good and the staff were very friendly.

Finally, I stayed at Alila Wuzhen, which I had been dreaming of for a long time. I really liked the architectural style. The room was simple and elegant, and the light and shadow were particularly beautiful. The breakfast restaurant was opposite the wetland park, and I was in a good mood to have breakfast. The free travel photo was unexpectedly good. Li Li patiently guided the movements and gave enough emotional value. Cheche did a makeup that was very suitable for me, and the photo editing speed was also very fast. The hotel's SPA is also worth experiencing.

The hotel has a strong sense of design, combined with the water system, and has the characteristics of a Jiangnan water town. The service is good, the room arrangement is satisfactory, and I will come again next time. The most important thing is that I am really satisfied with the travel photography service. The Hanfu I took is really good! The photography teacher guided me very well, and the makeup artist also made a very beautiful look. The photographer also helped me choose the photos. I am really satisfied with the service. The new travel photography team deserves praise! ! Recommended~

Very satisfied with the stay experience, the lobby is large, the environment is good, the front desk service is good, the check-in is fast, the room facilities are complete, the bed is very comfortable, and the travel photography service is really professional. It is worth it and it is also very close to Wuzhen attractions. The transportation is very convenient~ The travel photography is really good. It is very nice. We wore our own clothes and the photos are very high-end. The photographer is very good at mobilizing emotions. Full value-added service. The new and cutting-edge travel photography brand team is really professional~

Very good. Very quiet during off-season. The hotel design is very nice. The garden villa room is very comfortable. The breakfast is also rich. I will consider staying here again next time.