3 Chome-2-15 Ojimachi, Tomakomai City, Hokkaido, 053-0027, JapanView Hotel Details
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Hotel Route-Inn Tomakomai Ekimae Guest Reviews
4.5/5
Great
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(42)
Positive reviews(41)
Reviews with photos/video(6)
Clean and tidy(11)
Friendly staff(9)
Awesome stay(8)
Delicious breakfast(8)
Convenient location(6)
Awesome amenities(4)
Great location(4)
Negative reviews(1)
Caren Low
Twin Room-Smoking
Stayed in Jan 2025
Family
16 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The hotel is located not far from food street, not too challenging to search for food. There hotel comes with free parking. JR station located right in front of the hotel, 2 mins walk.
Guest User
Single Room
Stayed in Dec 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Right next to train station so very handy. Free coffee machine in foyer. Free breakfast is really good buffet. Definitely recommend this hotel. No complaints
Guide Green
Single Room
Stayed in Jan 2025
Business travelers
19 review
4.5/5
Great
Posted on Feb 16, 2025
good location near Tomakomai Station , Breakfast good and free onsen
Rain P
Single Room
Stayed in Nov 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Dec 15, 2024
Clean room, nice staff
You can enjoy coffee for free in the lobby
Such a convenient place to stay , easy to move around and lots of food options.
IS75
Single Room
Stayed in Sep 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Perfect location. Very cosy public hot bath. Enjoyed and will come back again.
Guest User
Single Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 19, 2025
A very convenient and clean place to stay.
JOMPOL TRAVEL
Twin Room-Non-Smoking
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Perfect location with onsen
Guest User
Single Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 22, 2023
Well connected and very near to all public transportation. Public bath is very good and clean.
Breakfast is also very good with lots of options. Room size bigger than other japanese hotels.
Guest User
Single Room
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel is just across the road from the station. In cold weather, you don't have to walk far. The staff are friendly, polite and helpful. There is free coffee in the lobby. There is a coin-operated washing machine, dryer and microwave in the common area on the first floor. There is a 7-Eleven nearby in Tomakomai Station. However, when coming here from Chitose Airport by train, you will have to change trains once at Minami Chitose Station, which may be confusing for those who are not yet familiar with taking trains in Japan. However, you can ask the station master.
The only good thing is that it is cheap and has free parking.
I booked a non-smoking room, but the smell of cigarettes in the corridor and the room was very strong. I could only open the window for ventilation in the winter night, otherwise I was afraid of coughing to death in the room.
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Guest User
Single Room
Stayed in Dec 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 30, 2025
The entire hotel was well-cleaned, and the large communal bath was clean and comfortable.
The front desk staff was efficient, and pregnant women in particular were very kind and helpful.
The only disappointing thing was the attitude of the staff at the breakfast venue. Everyone was expressionless, and one staff member checked the remaining amount of rice, and within a minute another staff member checked it, so I felt there was a lack of communication. Also, when refilling the food, they did so without saying a word, even though there was a guest next to them. At other hotels, you would hear things like "Excuse me" or "Good morning." That makes guests feel welcome. The breakfast tastes better than other Route Inn hotels, so I think if they could just improve that it would be even better.
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Guest User
Single Room
Stayed in Aug 2024
Solo travelers
22 review
4.0/5
Very Good
Posted on Oct 14, 2024
This is a slightly older Route Inn.
Although it is old, I have no complaints about the facilities.
The large public bath is a little warm, just right. It's extremely relaxing.
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Jiu
Twin Room-Non-Smoking
Stayed in May 2024
Solo travelers
1 review
3.7/5
Posted on Jun 24, 2024
I made a reservation for a single room, but they assigned me a twin room, so I was able to relax comfortably.
The breakfast had a wide variety of options, so I was very satisfied.
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Anonymous User
Single Room
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Since I arrived late at night, the fact that it was only a 1 minute walk from the station was very helpful. Also, the front desk staff was very helpful and breakfast was included, which was convenient. I could see the Oji Paper chimney from the window, and it was a typical view of Tomakomai. I would like to use it again when I visit Tomakomai.