Holiday Inn Melaka Reviews

Very near to Jonker Walk! Room is big and clean. Hot shower is consistent and available on demand. Water pressure is great! Bed is not too soft nor hard, to my liking. They provide soft and firm pillows. Aircond is cold. Staffs are polite, friendly and helpful. Only thing is hotel room is a bit dated, could use a little bit of upgrading. Overall, highly recommended!

Very good hotel, but location is a bit far from highway, if is drop by stay maybe no a good

This is our 2nd time staying in this hotel. It’s a building by itself with own compound. Ample parking space. It is build beside a cruise ship jetty(not sure if it’s in operation). Room is big, have all the amenities needed. Hair dryer, tooth brush, shampoo etc. The shampoo is Dove brand which is good as it has moisturizer. Bed is super big and comfortable, water pressure is good and air conditioning is not noisy. We had a good night sleep here. A few POI are walkable. Jonker street will be a little far (about 20 mins easy walk). Opposite is a shopping center. Overall is a good hotel to stay.

Everything okay, from check in until check out. 1st ramadhan at hotel. Sahur buffet okay. Kids love it.

Our Cny family trip to Malacca, overall are acceptable, room is clean, breakfast not bad.

Excellent service 👏

Friendly staff, room is clean, and we enjoyed the stay here :)

Generally the hotel is located at good location in Melaka. Easy access to Jonker Street and surrounding attractions. However, the room type options is misleading. The standard room gave options of King Bed or 2 Single Beds. Upon checkin, I was told my booking is 2 Single Beds. So they combined the bed to get a King Bed. It will be better to state clearly before booking on the options. The room facing to the Melacca Strait is very noisy at night as there is a night club (Arena Night Club) opposite. They are operating till 2am-3am. Basically we are not getting good rest at night. Brought this to the reception but seems nothing can be done.

The hotel has been newly refurbished, with spacious and clean rooms. The staff are friendly and helpful, making our stay very pleasant. However, the lift situation needs urgent attention. With only three lifts serving the entire hotel, we had to wait almost 40 minutes during peak checkout hours. Please consider a solution—this is the only drawback in an otherwise perfect stay.

Request for room service today since 1pm while we went out for shopping. Came bck to hotel @ 11pm and nothing is being done! Pillow & comforter has stains! Look at the photo i posted for you to see! We were stranded for an hour while they make up d room! We r with kids!! Never prompts us even when d room is ready! Key card could not unlock when we reached our room as door has issue! Called for room service, phone for display i guess. Nobody even answer from morning till night!!! Finding for a parking lot, all lots were full coz of D&D event from outside company. Us as hotel guest no slot. Wat nonsence is this?! Pathetic hotel to stay! Not a 2nd time anymore! If u intend to book a hotel, pls avoid this hotel at all cost! Waste money & waste time! Front desk not pro active at all! No recovery service at all when we even paid for the stayed. Holiday inn melaka, is this how u trained ur staff?!

Love this hotel, near city center.. breakfast could be very busy and many food take long to refill.

Best place to stay in Melacca.

The breakfast is not many. No Nutella spread. The fruit not really fresh.

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....