Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.6
Service8.8
Cleanliness8.9
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All reviews(491)
Positive reviews(468)
Reviews with photos/video(91)
Great value for money(34)
Easy to get around(26)
Classy environment(24)
Average sound insulation(21)
Friendly front desk staff(16)
Convenient parking(15)
Close to metro(13)
Would stay again(4)
Negative reviews(23)
Anonymous User
Elegant Queen Room
Stayed in Apr 2025
Solo traveler
2 review
4.5/10
Posted on May 4, 2025
Spent a night here, there was a problem with the AC that cause loud weird noise, probably because of the water pipe. Had to request to change to another room during midnight, staffs were supportive, however, it was not a very pleasant stay due to that incident as my sleep was disturbed. Checked out late for 1 hour on the next day, understood that was my fault but considering the incident happened on the previous night, staffs could handle much better by offering some extra mile service, which didn’t really happen.
Response from Property: 非常抱歉沒能給您帶來好的入住感受,.小鵬感到十分的內疚,希望您隨時能給予我們寶貴的意見和建議,我們會不斷的改進,有了您的支持,明天會創造超級性價比。我是小鵬,在這等您,愛您哦,要常來,期待您的再次入住!最後祝您身體健康,工作順利!
QuangViet
Boutique Single Room
Stayed in Mar 2024
Business traveler
3 review
10/10
Outstanding
Posted on May 2, 2024
The employees is too much friendly, they helped me alot. I am very happy to stay here and defenitely come back when visiting shenzen again
Response from Property: Thank you for your recognition of us. Every bit of customer's needs is the direction we sincerely strive for. Feedback and satisfaction: Take immediate action to solve the problem for everyone, making you more satisfied. Thank you for your support! We will definitely work harder to create a cost-effective experience, and look forward to the next trip where we can create a more perfect service for you!
Guest User
Boutique Single Room
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jul 2, 2023
They’ve got the best customer service and I really enjoyed staying there
Response from Property: Dear~Thank you very much for your support. Thank you for meeting us and spending a wonderful time with you. We are deeply honored and warm to you. Your support is the driving force for our progress. We will continue to work hard with sincerity, dedication, and love to bring you a better service experience. We look forward to your next visit! Wishing you good mood and good luck!
Guest User
Boutique Single Room
Stayed in Jul 2023
Family
1 review
10/10
Outstanding
Posted on Aug 24, 2023
💪💪💪💪💪💪:^)
Response from Property: 很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為客人服務。將心比心,用小夥伴們的愛心、誠心、細心,換您的舒心、放心安心。小夥伴們我們期待您下次的到來!
Guest User
Cinema King Room
Stayed in Mar 2025
Other
1 review
1.0/10
Posted on Apr 13, 2025
Very, very bad environment. There was a musty smell as soon as the room was opened. There were no windows. The noise of the ventilator was like an engine. There were unknown stains on the chairs. The toilet was not sanitary. I felt itchy all over when I slept. The uncomfortable space made me cough all night. The sound insulation was very poor. I could hear the sound of the phone call and TV in the next room clearly.
Original TextTranslated by Google
Response from Property: I am very sorry that I cannot bring you a good stay experience. Xiaopeng feels very guilty. I hope you can give us valuable comments and suggestions at any time. We will continue to improve. With your support, we will create super cost-effectiveness tomorrow. I am Xiaopeng, waiting for you here. I love you. Please come often. I look forward to your stay again! Finally, I wish you good health and good work!
Anonymous User
Boutique Single Room
Stayed in Feb 2024
Business traveler
1 review
10/10
Outstanding
Posted on Mar 15, 2024
Very good service, clean and tidy, free parking near the subway station
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a super cost-effective star level. We look forward to the next trip, and we can create a more perfect service for you.
Guest User
Boutique Single Room
Stayed in Nov 2023
Other
32 review
10/10
Outstanding
Posted on Jan 3, 2024
Good service, clean and sanitary, comfortable environment, high cost performance, free parking is great
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you very much for your support and love for Fuyoupeng Hotel. We will continue to work hard to do better. The hotel is backed by Pingluan Mountain Park, a natural oxygen bar for leisure and vitality. You can take a leisure walk when you have time. When you are away from home, stay at Fuyoupeng. Business, tourism, and life are integrated, allowing you to feel the freedom of hometown. It is your preferred place for business accommodation, tourism, vacation, and Internet celebrity check-in. Looking forward to your visit again! I wish you a happy life!
Guest User
Cinema King Room
Stayed in Oct 2024
Booked for others
12 review
2.0/10
Posted on Dec 22, 2024
Facilities: Not good
Environment: bad
Service: Good
Original TextTranslated by Google
Response from Property: Dear customer, hello! We are sorry that we were unable to give you a satisfactory stay experience. If you encounter any problems during your stay, please let us know immediately. We will serve you wholeheartedly and solve them for you. I hope you can understand this time and apologize to you again! All the staff are looking forward to your visit again. Finally, we wish you, your family and friends a happy life and everything goes well.
Stubit
Exclusive Twin Room
Stayed in Oct 2023
Traveling with friends
4 review
2.0/10
Posted on Nov 21, 2023
Rubbish rubbish rubbish rubbish rubbish. Very no soundproofing. The next door was very busy in the early morning. The bed made a loud bang when it hit the wall. Rubbish rubbish rubbish rubbish. Not recommended. Not recommended. Not recommended.
Original TextTranslated by Google
Response from Property: Dear customer, hello! We regret that we were not able to give you a satisfactory check-in experience this time. If there are any problems during your stay, we hope you can report them to us immediately. We will serve you wholeheartedly and solve them to your satisfaction. I hope I can get your understanding this time and apologize to you again! All the staff sincerely look forward to your visit again and will check again to see if we have made any improvements. We love you! Finally, I wish you and your family and friends a happy life and everything goes well!
Anonymous User
Elegant Queen Room
Stayed in Feb 2024
Business traveler
1 review
10/10
Outstanding
Posted on Mar 25, 2024
Good service. Clean rooms.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for choosing to stay at Fuyoupeng Hotel and giving a sincere evaluation of the hotel accommodation service. We are very happy that you like our clean, comfortable, friendly and sincere service, and all our employees are full of enthusiasm. I hope you can continue to support us, and we will continue to work hard to bring you a better service experience. The hotel is backed by Pingluanshan Park, a natural oxygen bar for leisure and vitality, and you can take a leisure walk when you are free. There is Exit B of Pingluanshan Metro Station near the hotel, and there is a bus stop at the store entrance (Platform 1 or 2 of Xixiang Traffic Management Office). The transportation is extremely convenient. The subway can go directly to Fuyong International Convention and Exhibition Center, transfer to Bao'an International Airport and Shenzhen North High-speed Railway Station. There are large shopping malls nearby. You can consult our front desk at any time. We will serve you to the utmost. I hope to meet you again soon. I wish you a happy journey!
Guest User
Boutique Single Room
Stayed in Mar 2024
Business traveler
3 review
2.0/10
Posted on Apr 27, 2024
The room is relatively small, and the room price occasionally increases temporarily. The invoice cannot exceed the order amount. It is very troublesome to issue the invoice. It takes about 3 days to issue it.
Original TextTranslated by Google
Response from Property: Dear customer, hello! I'm sorry that I couldn't give you a satisfactory stay this time. The exquisite single room has a window but the area is small and the price is very affordable. During the gift exhibition, the surrounding hotels increased the price by more than 100 yuan, but we only increased it by 20 yuan. I hope you can understand. The invoice can be issued. Please rest assured. If there are any problems during your stay, I hope you can feedback to us immediately. We will serve you wholeheartedly and solve them for you. I hope you can understand this time and apologize to you again! All staff are looking forward to your visit again. Finally, I wish you and your family and friends a happy life and everything goes well!
Guest User
Cinema King Room
Stayed in Mar 2024
Other
2 review
10/10
Outstanding
Posted on Apr 21, 2024
The hotel room is moderate in size, very clean, with very good service attitude, safe, quiet and comfortable! The room facilities are complete. The hotel has convenient transportation and convenient life!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your sincere evaluation of your stay. We are very glad that you like our clean, comfortable, sincere and friendly service. All our staff are full of enthusiasm. I hope you can continue to support us, and we will continue to work hard to bring you a better service experience. The hotel is backed by Pingluanshan Park, a natural oxygen bar for leisure and refreshing vitality. The hotel is extremely convenient for transportation. There is Exit B of Pingluanshan Subway Station on Metro Line 12 nearby. The subway can go directly to Fuyong International Convention and Exhibition Center and transfer to Bao'an International Airport/Shenzhen North High-speed Railway Station. There is a bus stop at the store entrance (Platform 1 or 2 of Xixiang Traffic Management Office). There are large shopping malls nearby. You can consult our front desk at any time. We will serve you to the utmost. I hope to meet you again soon. I wish you a happy journey!
Guest User
Cinema King Room
Stayed in Sep 2023
Business traveler
5 review
10/10
Outstanding
Posted on Oct 20, 2023
The front desk service is very good, the room is very clean and tidy, I will stay here again next time, the price/performance ratio is very high, and there is free parking.
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you very much for your support and love for Fuyoupeng APARTMENT Hotel. We will continue to work hard to do better. Metro Line 12 will be opened here soon, shuttling between the city, Shenzhen International Convention and Exhibition Center, and Songgang. It is very convenient to travel. Please pay attention. The hotel is backed by Pingluanshan Park, a natural oxygen bar for leisure and refreshing vitality. The hotel has complete supporting facilities, free: parking lot, self-service laundry, etc., multiple gigabit high-speed fiber optic access, surfing and enjoyment, experience it when you have time. There is a bus stop next to the store (Xixiang Traffic Management Office No. 1/2 Platform), which can quickly go to the city, transfer to the subway station directly to the high-speed rail Shenzhen North Station, Shenzhen Bao'an International Airport, Shenzhen International Convention and Exhibition Center, Shenzhen famous attractions/Window of the World/Happy Valley/Sea World, Luohu Railway Station, etc. When you are away, stay at Fuyoupeng, so that you can feel the freedom of your hometown. It is your preferred place for business accommodation, tourism, vacation, and Internet celebrity check-in. Looking forward to your visit again! I wish you a happy life!
Guest User
Cinema King Room
Stayed in Feb 2024
Business traveler
3.0/10
Posted on Mar 10, 2024
I travel a lot on business, so I basically don't give bad reviews. I really have to complain about this to avoid pitfalls.
I accidentally booked a room without an open window. It's small, but if I don't turn on the exhaust fan, it's stuffy (there's no need to turn on the air conditioner in the current weather). The room is separated, and there is basically no sound insulation. If you have privacy requirements, it's best to ignore it. You can hear people talking on the left and right and upstairs. It's not an exaggeration. The most disgusting thing is that there is no toilet paper in the bathroom. There is no paper... Imagine squatting and finding that there is no paper, and I'm alone.
I asked for an invoice when I checked out, and the front desk said impatiently that it couldn't be provided. They said they would contact the platform to issue it to me, and asked me to wait, and then there was no more.
If you have a choice, don't recommend it, don't recommend it
Original TextTranslated by Google
Response from Property: Dear customer, hello! We are sorry that we could not give you a satisfactory stay experience this time. If you encounter any problems during your stay, please report them to us immediately. We will contact the platform to issue the invoice for you. If the platform does not issue it, please report it to us in time. We will serve you wholeheartedly and solve it for you. I hope you can understand this time and apologize to you again! All staff are looking forward to your visit again. Finally, I wish you and your family and friends a happy life and everything goes well!
Luohuayouyiliushuiwuqingwuyi
Cinema King Room
Stayed in Aug 2023
Business traveler
7 review
10/10
Outstanding
Posted on Sep 9, 2023
The location is relatively remote, but the price is favorable and the room is relatively clean. I am very satisfied with this price and this level
Original TextTranslated by Google
Response from Property: Thank you very much for your review, thank you for your recognition and support of Xiaopeng! Your encouragement is the greatest motivation for Xiaopeng! In the future, we will definitely work hard to do better. We regularly conduct comprehensive quality inspections to train and supervise quality services/employees. Creating a satisfactory experience with super value and cost performance has always been our wish and purpose, and it will never change. When traveling, what you want is comfort and intimacy. When you come, you are friends. Xiaopeng has always been with you. May all the beauty and warmth come as promised in the beautiful years to come!