1 Chome-19-3 Oshiage, Sumida Ward, Tokyo, 131-0045, JapanSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
494 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.8
Service9.0
Cleanliness9.1
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All reviews(494)
Positive reviews(474)
Reviews with photos/video(218)
Easy to get around(87)
Well designed(71)
Convenient for shopping(39)
Tasty coffee(33)
Close to airport(25)
Loved the night views(15)
Perfect for business trips(11)
Friendly front desk staff(11)
Negative reviews(20)
Anonymous User
Superior Semi Double Non Smoking
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 1, 2025
Great location and nice rooftop with great view of the sky tree
Plus free breakfast
ahmad reza
Standard Semi Double-Non Smoking
Stayed in Apr 2025
Couple
19 review
9.5/10
Amazing
Posted on May 19, 2025
Chic and Chill in Tokyo
Stayed 4 nights at ONE@Tokyo and really enjoyed it. The design is super sleek and modern — felt like staying in an art piece. Mornings started with fresh bread and solid coffee, which was a nice touch. Staff were kind and the rooftop view was a bonus. Great spot if you like quiet, design-forward hotels
Response from Property: Thank you so much for your kind words and for choosing to stay with us at ONE@Tokyo! We're delighted to hear that you appreciated the modern design and relaxing atmosphere — we do take pride in creating a unique and artful experience for our guests. It's great to know you enjoyed our breakfast offerings and rooftop view as well. Your positive feedback means a lot to our team, and we hope to welcome you back for another chic and chill stay in the future! One@Tokyo Lai
Inqube
Standard Semi Double-Non Smoking
Stayed in Apr 2025
Couple
4 review
9.5/10
Amazing
Posted on May 17, 2025
Great place with a nice location - easy to use Tokyo subway, also very quiet (both inside and outside). Rooms are not large - but that seems to be standard in Japan.
Response from Property: Thank you for staying at ONE@Tokyo this time.Our staff members feel so grateful with the compliments from you. We will continue to strive to further improve our services with encouragement from our customers. We look forward to welcoming you back again.ONE@Tokyo
Eliza2911
Superior Semi Double Non Smoking
Stayed in Mar 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Apr 24, 2025
Awesome spot! It's super convenient-only 5 minutes from the subway. The room is small but cozy and well-equipped. They offer tasty breakfast pastries and drinks in the morning, plus free coffee and tea in the lobby all day.
The rooftop has a great evening view, and the staff is really welcoming. Just a heads-up: they take an extra 200 yen per night as a deposit when you check in.
6/10
Response from Property: Thank you very much for choosing ONE@Tokyo out of many hotels.We all are so happy to hear that you had a relaxing time during your stay with us.We will continue to strive to be a hotel that will please many people and make them want to stay again.We look forward to seeing you again.Thank you for your posting.ONE@Tokyo
JBIIIZ
Standard Semi Double-Non Smoking
Stayed in Feb 2025
Couple
17 review
7.0/10
Posted on Mar 26, 2025
The service staffs need to be improve. The hotel location is good. The room is quite small cant open 2 - 26” luggages at the same time.
Response from Property: Thank you very much for choosing ONE@Tokyo out of many hotels.We all are so happy to hear that you had a relaxing time during your stay with us.We will continue to strive to be a hotel that will please many people and make them want to stay again.We look forward to seeing you again.Thank you for your posting.ONE@Tokyo
Guest User
Superior Semi Double Non Smoking
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 27, 2025
Its very nice and the facility’s amazing! 🫰🏽
Response from Property: Thank you very much.Also thank you to like our hotel so much.And took so many beautiful pics.We expect to you coming next time.Thank you very much.
Guest User
Standard Semi Double-Non Smoking
Stayed in Jun 2025
Couple
1 review
4.5/10
Posted on Jul 29, 2025
This was truly one of the worst hotel experiences I have ever had. It started with being told I would be charged an extra 20,000 yen (around 200 CDN) to access to rooftop to view the fireworks, even through I had contacted the hotel twice to see if we needed reservations or anything and being told I could just go up there. It then got weird when we entered our floor to find all the walls covered in bridal sheer drapes run down the hall, with the exception of doorways blocked out in plywood. And then to find the tiny rooms, including the bed, walls, cabinets all made of plywood was really the final touch. I thought!! But no, breakfast consisted of three or four types of buns/croissants, margarine and bean paste, which , although open until 10:00, I noticed they stopped refilling around 9:40, even removing serving boxes so things didn't just look empty, just merely non existent. I would go almost anywhere else unless you just need a covered place for your head for a short time and the price was beyond great.
Guest User
Standard Semi Double-Non Smoking
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Jan 20, 2025
Honestly an extreme gem, great location with a wow view on the rooftop terrace, kind staff, as well as the best 24 hour free drink bar (with so many tea choices).
Response from Property: "Thank you very much for staying at ONE@Tokyo Also, We would like to appreciate your kind words to our staff. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.ONE@Tokyo"
Anonymous User
Deluxe Twin Non Smoking
Stayed in Nov 2024
Traveling with friends
12 review
9.5/10
Amazing
Posted on Dec 20, 2024
I would say not bad the location really convenient but they don’t have a proper door to divide bath/toilet with bedroom which a bit weird. Other than that all good!
Response from Property: Thank you very much for staying at ONE@Tokyo.We are glad to see your review you liked our hotel.Thank you for your valuable feedback.We are looking forward to seeing you again.Thank you.ONE@Tokyo
YICHIEH
Deluxe King Non Smoking
Stayed in Nov 2024
Couple
13 review
9.0/10
Great
Posted on Mar 5, 2025
Good location, only takes 10 minutes walk to get to the Sky tree tower. Room is tidy and nice. We enjoyed our stay here.
Response from Property: "Thank you very much for staying at ONE@Tokyo.We are glad to see your review you liked our hotel.We are looking forward to seeing you again.Thank you.ONE@Tokyo"
Kaylen Toh
Standard Semi Double-Non Smoking
Stayed in Oct 2024
Couple
24 review
8.5/10
Very Good
Posted on Dec 24, 2024
Repeated stay with one@tokyo. While the check-in and -out procedures both took a while, staff remained courteous. The room size is decent for the price paid. Hotel rooftop is amazing and you could see the marvelous night view of Skytree.
Response from Property: Thank you very much for your visit to our hotel.Thank you very much for your compliments. We are encouraged by your words and will strive to further improve our services. We look forward to welcoming you again.ONE@Tokyo
Anonymous User
Deluxe Twin Non Smoking
Stayed in Jan 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on Apr 26, 2025
Nice view from room, the rooftop is beautiful
Response from Property: この度はONE@Tokyoにご宿泊いただき誠にありがとうございます。ご満足いただけたご様子にて大変嬉しく存じます。当館の一部お部屋や屋上よりスカイツリーの眺望を望むことが可能となっております。お客様より大変ご好評いただいており大変嬉しく存じます。この度は貴重なお時間にてご投稿いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。ONE@Tokyo
Anonymous User
Deluxe Twin Non Smoking
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 25, 2024
Convenient location, fair price vs. room size. Numerous authentic grill & sushi restaurants nearby, not to mention it's 5 minutes walk to the Skytree and Solamachi.
There is free coffee, tea and breads offered on the morning as breakfast. You can take them to the roof and enjoy the sun.
Response from Property: Thank you very much for choosing ONE@Tokyo out of all the hotels in Japan.All of us at ONE@Tokyo are very honored to receive your kind words of praise.We are very happy that we were able to make your trip to Tokyo a memorable one.We will continue to make every effort to ensure that our guests have a pleasant and wonderful stay with us.We sincerely look forward to welcoming you again.Thank you very much for your kind words.ONE@Tokyo
Guest User
Standard Semi Double-Non Smoking
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 23, 2025
lovely hotel.....staff are friendly, great location, free flow of coffee/tea, etc. couldn't ask for more
Response from Property: Thank you so much for staying at ONE@Tokyo.It is such a honor to have received a wonderful review from you. We hope to welcome you again. ONE@Tokyo
Guest User
Superior Semi Double Non Smoking
Stayed in Feb 2025
Couple
4 review
9.0/10
Great
Posted on Mar 19, 2025
Solid choice. We had the smallest room which was a bit inconvenient for our luggage but we were well aware of that. For the price, this is a perfect place for a short stay to be close around the Skytree.
Response from Property: Thank you for choosing ONE@Tokyo out of many hotels.We hope you spent a good time with us.Furthermore, we would like to thank you for taking your ntime to post it.We look forward to welcoming you again.ONE@Tokyo