Nihonbashi Kayabacho 3 Chome-3-3, Chuo Ward, Tokyo, 103-0025, JapanSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.9/10
Very Good
249 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness9.1
Filter by:
Sort by:
All reviews(249)
Positive reviews(243)
Reviews with photos/video(45)
Easy to get around(36)
Close to metro(21)
Great value for money(15)
Convenient for shopping(14)
Quiet & comfortable(12)
Perfect for business trips(10)
Friendly front desk staff(9)
Many amenities(6)
Negative reviews(6)
Lozk
Twin Room
Stayed in Apr 2025
Solo traveler
13 review
10/10
Outstanding
Posted on May 28, 2025
All rooms are the same size but the twin rooms seem smaller as the beds take up more room. The double bed is on the small side. The bathroom is great. Small but the shower is strong and the there is a bath. Loved having the convenience of the laundry. I stayed 3 nights in different rooms due to hotel being booked. One of the rooms was very light as the blinds don't block out the sun. The other 2 were fine. All the beds were too hard. Staff at reception were lovely. Great location.
Response from Property: Dear Guest,Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.Also, thank you for posting a detailed review.We will take your feedback into consideration and make improvements to the blinds and beds.All of our staff will continue to work hard to provide you with better service in the future.We are looking forward to seeing you again.Sincerely,Villa Fontaine Tokyo Hatchobori Manager
Guest User
Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jul 17, 2025
Equally good access to/from Narita and Haneda airports.
Good location gives access to many tourists places both on foot and by subway.
The room is nice (relatively small but we are in Japan).
There are cafes/restaurants and conbinis around.
Response from Property: Dear Guest,Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.We are glad that you were satisfied with the location.All of our staff will continue to work hard to provide you with better service in the future.We are looking forward to seeing you again.Sincerely,Hotel Villa Fontaine Tokyo Hatchobori Manager
Guest User
Double Room
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 4, 2025
The hotel and the room are clean, good experience
Response from Property: Dear Guest,
Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.
We are glad that you enjoyed your stay.
We will continue to strive to improve our services based on your feedback.
Please let us know if you have any other comments or suggestions.
All of our staff are looking forward to seeing you again.
Sincerely,
Villa Fontaine Tokyo Hatchobori Manager
Zun Yuan
Double Room
Stayed in Nov 2024
Couple
51 review
10/10
Outstanding
Posted on Dec 10, 2024
Walking distance to two metro station. Convenience store is also nearby to the hotel. You can get all the amenities at the lobby. Room consider big in Japan, able to open up 2 big suitcases.
Response from Property: Dear Guest,
Thank you for taking the time to share your feedback.
As your comment, our hotel is at a very good location.
We are glad to hear that.
The hotel is located in Kayabatyo or Tokyo station,
it has many restaurants and shops nearby.
We are looking forward to see you again in the future.
We hope to see you again.
Sincerely,
Villa Fontaine Tokyo Hacchobori Manager
xuan_teo
Run Of House
Stayed in Apr 2025
Family
5 review
6.5/10
Posted on May 27, 2025
Room was rather cramp but it’s Japan. Just that it’s really way smaller than expected. Couldn’t open our luggage’s at all
Response from Property: Dear Guest,Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.We apologize for not meeting your expectations regarding the size of the room.We will continue to strive to improve our services based on your feedback.Please let us know if you have any other comments or suggestions.All of our staff are looking forward to seeing you again.Sincerely,Villa Fontaine Tokyo Hatchobori Manager
YooJin
Double Room
Stayed in Oct 2024
Family
9 review
6.5/10
Posted on Jan 16, 2025
The room is so small but it it Tokyo. However the hotel is clean so it’s good. Location is not bad but it is a bit of a walk from the Shinkansen train station especially with luggage. Just realized that breakfast is included but the staff did not tell me despite me extending my stay and paying more at the hotel.
Response from Property: Dear Guest,
Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.
We are glad that you enjoyed your stay.
Also, you made a reservation without breakfast. Breakfast is charged separately, but we are sorry that the explanation was insufficient. We will share this with our staff and improve it in the future.
We will continue to strive to improve our services based on your feedback.
Please let us know if you have any other comments or suggestions.
Sincerely,
Villa Fontaine Tokyo Hatchobori Manager
lucius.neo
Double Room
Stayed in Apr 2024
Couple
22 review
10/10
Outstanding
Posted on Jul 11, 2024
Amazing Stay! Room was very clean and service was exceptional! Definitely reccomended! Best part is that it is literally less than 5 minutes from many convenience stores, as well as my favourite restaurant Nakau!
Response from Property: Thank you for staying at Villa Fontaine Tokyo Hatchobori. Thank you for taking the time to post a review despite your busy schedule. We are pleased that you rated the location highly. Our hotel is in a business district, and there are not many restaurants that are open until late at night. Nakau is open until late at night. We hope to see you again if you have the opportunity. Best regards.
Zibo Jiang
Double Room
Stayed in Dec 2024
Family
2 review
9.0/10
Great
Posted on Jan 21, 2025
Nicely located with department stores, restaurants and subway lines nearby
Response from Property: Dear Guest,
Thank you for taking the time to share your feedback.
As your comment, our hotel is at a very good location.
The hotel is located in Kayabatyo or Tokyo station, it has many restaurants and shops nearby.
We are looking forward to see you again in the future.
Sincerely,
Hotel Villa Fontaine Tokyo Hatchobori
Kar Chun
Double Room
Stayed in Feb 2024
Couple
4 review
8.5/10
Very Good
Posted on Apr 7, 2024
The overall experience good, the location is not a busy place but close to MRT, surrounding have numerous of inexpensive food…and it have adult On Demand Video (the cost is minimum 1k yen)
Response from Property: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking time out of your busy schedule to post a review.We are happy to receive high praise for our location. We are very pleased that you enjoyed your stay at our hotel.We look forward to seeing you again.
Keng Khoon
Twin Room
Stayed in Jul 2024
Traveling with friends
116 review
8.0/10
Very Good
Posted on Sep 2, 2024
Great hotel with all our needs - good location, near Tokyo Station. But breakfast was bad, very few variety.
Response from Property: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking the time to post a review despite your busy schedule.We are pleased that you rated our location highly. All of our staff are very pleased that you enjoyed your stay at our hotel.We will take your comments about breakfast into consideration and make improvements. All of our staff will do their best to make your stay even more comfortable.We look forward to seeing you again.Best regards.
Utkarsh
Double Room
Stayed in Jul 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 12, 2024
Awesome experience! You’ll get free English manga to read while you stay here. Friendly staff.
Response from Property: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking the time to leave a review despite your busy schedule.We appreciate your positive rating. We are all very pleased that you enjoyed your stay at our hotel.We look forward to seeing you again soon.
Ben Wong Ting Chong
Double Room
Stayed in Dec 2023
Other
11 review
8.0/10
Very Good
Posted on Jan 16, 2024
Good room facilities, have comics to read, however breakfast is not good, not suggest to pay for it
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hatchobori.
Thank you for your valuable feedback.
Our staff will do their best to improve the hotel based on your feedback.
We will continue to make improvements so that our customers can spend their time with us more comfortably. I look forward to meeting again.
Villa Fontaine Tokyo Hatchobori Manager
SUWON
Double Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 5, 2025
Very convenient location and super clean!
Response from Property: Dear Guest,
Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.
We are glad that you enjoyed your stay.
We will continue to strive to improve our services based on your feedback.
Please let us know if you have any other comments or suggestions.
All of our staff are looking forward to seeing you again.
Sincerely,
Villa Fontaine Tokyo Hatchobori Manager
Hufait
Double Room
Stayed in Apr 2024
Business traveler
138 review
2.0/10
Posted on May 9, 2024
This front desk at 1:20am is so retarded and speak poor English. Ask her a simple English question for like 3times she stood there like a retard and keeps saying sorry ??? I don’t need your sorry I need answer and immediately action so I can get the help I need, get it ?
Most of the front desk have attitude that are not professional in Japan. And work things without efficiency. In this case if she cannot deal with English or any case that she has inability to handle she should find someone else who’s more capable. More importantly I don’t get why your hotel management hire people who are just not suitable for front desk position ?
Try to make your business better people! 🤦🏻♂️
Response from Property: Thank you for staying at our hotel.We would also like to thank you for taking the time to post a review despite your busy schedule.We sincerely apologize for the discomfort and inconvenience caused by our staff's response and English skills.We will continue to revise our staff training and strive to improve our services based on our customers' feedback in order to provide you with an even better stay.We look forward to welcoming you again.Thank you for your valuable feedback.Best regards.Villa Fontaine Tokyo Hatchobori Manager
Maria Maria Maria
Double Room
Stayed in Oct 2023
Couple
3 review
8.0/10
Very Good
Posted on Dec 25, 2023
The hotel's location is not that close to the train stations ..a bit of walk actually but it is very close to the metro. The room where we stayed is small but clean, and has the basic bathroom amenities. The staff are all polite and courteous.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hatchobori.
Thank you for rating the front desk staff.
We will continue to listen to our customers and make improvements to make their experiences more comfortable.
We look forward to seeing you again.
Hotel Villa Fontaine Tokyo Hatchobori Manager