Sotetsu Fresa Inn Nihombashi Kayabacho

Sotetsu Fresa Inn Nihombashi Kayabacho Reviews

Sotetsu Fresa Inn Nihombashi Kayabacho

1 Chome-3-10, Chuo Ward, Tokyo, 103-0025, JapanSee Hotel Details
Sotetsu Fresa Inn Nihombashi Kayabacho
Sotetsu Fresa Inn Nihombashi KayabachoSotetsu Fresa Inn Nihombashi KayabachoSotetsu Fresa Inn Nihombashi Kayabacho
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1 night

Guest Reviews

9.2/10
Great
477 review
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(477)
Positive reviews(459)
Reviews with photos/video(134)
Convenient location(119)
Easy to get around(113)
Close to metro(67)
Small room size(50)
Tasty food(32)
Perfect for business trips(30)
Many amenities(18)
Friendly front desk staff(13)
Negative reviews(18)
Guest User
Double
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 21, 2025
Very clean and very courteous all staff. The way of Japanese life and country can not say much as this hotel is good for our need and service was excellent. Close to Subway train station and about 2 min walking distance. Tokyo station is only one station to intetrchange. We love the area and lots of way to navigate by subway.
6/7
Response from Property: Thank you for choosing Sotetsu Fresa Inn Nihonbashi Kayabacho.We are glad to hear that you had a pleasant stay with us.The location of our hotel is very good and you can easily reach various sightseeing spots.It would be difficult to see all the tourist attractions in one stay.We hope you will stay with us again.Thank you very much for your very good review.
Josephine Sow Mei
Comfort Double
Stayed in Apr 2025
Traveling with friends
24 review
9.0/10
Great
Posted on May 19, 2025
The location of the hotel is very good as it is within five minutes walk to two train stations, Kayabacho and Nihombashi. From Nihombashi, one can access Asakusa line which goes directly to Narita Airport. The hotel room is small, so be prepared! However, the bed and pillows are comfortable. Amenities in the bathroom are adequate. In addition, there is a supply of other amenities such as combs, facial masks and cleansers freely available at the lobby. There is also a self service laundrette. The breakfast is complimentary. There are different simple sets available - adequate for a good start to the day. We enjoyed the stay at the hotel.
Response from Property: Thank you for taking the time to share your detailed feedback with us.We are delighted to hear that you found our location very convenient, with easy access to Kayabacho and Nihombashi train stations, and the direct Asakusa line to Narita Airport. We appreciate your understanding regarding the room size and are glad to know that you found the bed and pillows comfortable. It's great to hear that the bathroom amenities met your needs and that you appreciated the additional amenities available in the lobby.We're pleased that you found the self-service laundrette useful and enjoyed the complimentary breakfast sets, which provide a good start to the day. Your positive comments about your stay are truly appreciated and encourage us to continue providing excellent service.We look forward to welcoming you back in the future!Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
NIKOLAI
Comfort Double
Stayed in Feb 2025
Family
4 review
9.0/10
Great
Posted on Apr 23, 2025
In general, a normal vacation lasts for 4 days, not 5+. In Osaka, a vacation on the same network was much more comfortable. The rooms are just as small, but the wind is blowing from behind the windows, even the blinds can't help. The breakfasts are very poor. My wife and I went on a trip for three of the five days of my stay at this hotel. She didn't want to have breakfast anymore. The choice of breakfast is limited to toast with salad or just a bun, and it is very monotonous. Laundry is not as convenient as in the previous hotel, but it is still a good option. The hotel is located in a quiet area, but there are not many catering establishments. This is an office area, and there are almost no people here in the evenings. There is an excellent metro nearby, so you can easily reach all major tourist attractions in 5-10 minutes.
Response from Property: Thank you for taking the time to provide us with your detailed feedback.We appreciate your feedback that our hotel is located in a quiet area with convenient access to the subway, making it easy to get to major tourist attractions. However, we are sorry to hear that your stay at our hotel did not meet your expectations compared to your stay in Osaka.We apologize for the problems with your room, especially the draft from the window, and that breakfast did not meet your expectations. We will check and take action regarding the drafts. Your comments about the lack of breakfast options and laundry facilities are valuable to us, and we will consider them to improve our services in the future.We hope to have the opportunity to serve you again and look forward to providing you with a more comfortable and satisfying stay.Sotetsu Fresa Inn Nihonbashi Kayabacho Front Desk
Ryanocort
Comfort Double
Stayed in Feb 2025
Family
17 review
8.5/10
Very Good
Posted on Apr 7, 2025
We stayed for 5 nights. The place is tiny for that price, which I believe it’s normal for Tokyo. We don’t even know where we could put our suitcases. Location is excellent, very close to Kayabacho station. Breakfast is included. The food is not bad with limited light options, saving me time to think about what to have every day. Overall it’s nice stay.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Nihonbashi Kayabacho.The hotel was originally designed for businessmen and sells its good location.We look forward to welcoming you again.
PeterSanxing
Single
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 14, 2025
Very good property, well equipped and excellent position! It’s the best hotel that you could find at this price level
Response from Property: Thank you very much for your high evaluation. We are very pleased.We will continue to make every effort to provide excitement and satisfaction to our guests.We sincerely look forward to serving you again.Sotetsu Fresa Inn Nihonbashi Kayabacho Front Desk
Guest User
Double
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 24, 2025
A lovely, clean business hotel with small rooms. We had a very comfortable and pleasant stay here. The staff is lovely and very friendly!
Response from Property: Thank you for your kind words and for choosing to stay with us!We are delighted to hear that you had a comfortable and pleasant stay at our lovely, clean business hotel. Your positive comments about our friendly staff are greatly appreciated and serve as wonderful encouragement for our team.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please let us know.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
John W T Lim
Double
Stayed in Apr 2025
Couple
4 review
8.5/10
Very Good
Posted on May 20, 2025
Extended stay at the Hotel. Like mentioned earlier, the basic rooms are rather small even for small size Chinese like us. Close to a Subway and that’s convenient. Will definitely get a bigger room when stay in this Hotel again.
Response from Property: Thank you for choosing to stay with us for an extended period and for sharing your feedback.We appreciate your understanding regarding the size of our basic rooms and are glad to hear that our convenient location close to the subway was beneficial for you. We understand the importance of comfort during your stay and are pleased to know that you plan to choose a larger room for your next visit.We look forward to welcoming you back and providing an even more comfortable experience.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
Guest User
Double
Stayed in Apr 2025
Solo traveler
10 review
10/10
Outstanding
Posted on May 18, 2025
Convenient location for exploring the city and going to the airport. Basic complimentary breakfast. Limited space in the room. A variety of free amenities to offer. Overall, I am satisfied with my stay.
Response from Property: Thank you for taking the time to share your experience with us.We are delighted to hear that you found our location convenient for exploring the city and accessing the airport. It's great to know that the basic complimentary breakfast and the variety of free amenities contributed to your satisfaction during your stay. We understand that the room space is limited, and we appreciate your understanding in this regard.Your positive feedback is encouraging, and we look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please let us know.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
Guest User
Single
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 14, 2025
Perfect location and very friendly staff who is always here to offer their help. The room was cozy and clean.
Response from Property: Thank you for the nice review!We are glad to hear that our location is perfect and that our staff is friendly and helpful. We are also glad to hear that you enjoyed our cozy and clean rooms. Your kind words are truly appreciated and will be a driving force for us to continue providing you with excellent service.We look forward to welcoming you again. We sincerely look forward to welcoming you again.Sotetsu Fresa Inn Nihonbashi Kayabacho Front Desk
Guest User
Double
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 12, 2025
I highly recommend foreign tourists to come to this hotel! The supplies are sufficient and the counter staff is very friendly. The room is clean and odourless. With an additional humidifier, it can also be used as an air purifier.
Response from Property: Hello.Thank you for staying at our hotel.We are very pleased that you were pleased with our staff's welcoming service and the facilities.We are very happy to receive your review saying that this is a hotel that we can recommend.We will continue to strive to ensure that our hotel is a comfortable place to stay.We look forward to seeing you again.Thank you.
Anonymous User
Double
Stayed in Mar 2025
Business traveler
2 review
6.5/10
Posted on Apr 30, 2025
Budget hotel. Not very comfortable because the room is too small and the bed is not good for sleeping.
Response from Property: Thank you for taking the time to share your feedback with us.We apologize for the inconvenience caused by the room size and the comfort of the bed. We understand that comfort is crucial for a pleasant stay, and we regret that we did not meet your expectations in this regard. Your feedback is valuable to us, and we will consider it as we strive to improve our accommodations.We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
Denzchy
Double
Stayed in Sep 2024
Solo traveler
32 review
10/10
Outstanding
Posted on Oct 18, 2024
Great location for the hotel. 15 minutes walk to Tokyo Station and other stations such as Nihombashi and Kayabacho are very close by. Rooms are well designed and modern. Room size is kinda small, but thats normal in Tokyo. Staff was very friendly as well.
Response from Property: hank you very much for staying at Sotetsu Fresa Inn Nihonbashi Kayabacho.We are glad that you were satisfied with our hotel's location and staff service.We look forward to seeing you again next time.front
Noel Jones
Twin
Stayed in Mar 2025
Couple
4 review
9.0/10
Great
Posted on Apr 23, 2025
The Hotel is ideally located. It is well equipped with everything you need, they have essential items that can be borrowed. The room is quite small, but we managed ok for a short break. Think this is very common with most Japanese hotels. Breakfast was good. Plenty o convenience f shops located near by and metro station is a 3 minute walk. I would recommend
Response from Property: Thank you for taking the time to share your experience with us.We are delighted to hear that you found our hotel ideally located and well-equipped with everything you needed. It's great to know that you appreciated the availability of essential items that can be borrowed. While the room size is quite common for Japanese hotels, we're glad to hear that it worked well for your short break.We're pleased that you enjoyed the breakfast and found the nearby convenience shops and metro station convenient. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
Guest User
Single
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 28, 2025
Lovely hotel well located in central Tokyo and very near Kayabacho station
Response from Property: Thank you for visiting Sotetsu Fresa Inn Nihonbashi Kayabacho and for your compliments.We sincerely look forward to serving you again.
Ginkai Silver
Double
Stayed in Feb 2025
Couple
7 review
9.5/10
Amazing
Posted on Mar 26, 2025
I’m super impressed with the toiletries provided at the lobby, which we can pick as much as we want. However, the room is super small.
Response from Property: Hello.Thank you for staying at our hotel.I am personally proud of the wide variety of toiletries available in our lobby.Thanks to the humility of our guests, we are able to continue providing free toiletries.Thank you for your understanding and cooperation.We apologize for the inconvenience caused by the small size of the room.We also appreciate your review.Thank you and hope to see you again soon.