Sotetsu Fresa Inn Nihombashi Kayabacho

Sotetsu Fresa Inn Nihombashi Kayabacho Reviews

Sotetsu Fresa Inn Nihombashi Kayabacho

1 Chome-3-10, Chuo Ward, Tokyo, 103-0025, JapanSee Hotel Details
Sotetsu Fresa Inn Nihombashi Kayabacho
Sotetsu Fresa Inn Nihombashi KayabachoSotetsu Fresa Inn Nihombashi KayabachoSotetsu Fresa Inn Nihombashi Kayabacho
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1 night

Guest Reviews

9.2/10
Great
518 review
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(518)
Positive reviews(500)
Reviews with photos/video(144)
Convenient location(129)
Easy to get around(124)
Close to metro(74)
Small room size(52)
Tasty food(34)
Perfect for business trips(32)
Many amenities(21)
Friendly front desk staff(14)
Negative reviews(18)
Alex Moskvichev
Single
Stayed in Jul 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Aug 29, 2025
Good hotel in very convenient location since Tozai line connects to most common routs to Ginza, Asakusa and Tokyo Station. Room is clean but small and if you have big suitcase - you won’t be able to open it widely, service desk is helpful if needed. Good to stay for several nights in Tokyo.
Lily Lilly
Double
Stayed in Jul 2025
Solo traveler
8 review
9.0/10
Great
Posted on Aug 11, 2025
The room was relatively small, but perfectly adequate for a solo traveler like me. The location is excellent, just a few minutes from the subway station, making it easy to access all the main attractions. The friendly and helpful staff made my three-night stay even more comfortable. The breakfast was simple, but perfect for my mornings.
Response from Property: Thank you for your feedback! We're glad to hear that the room size was adequate for your needs as a solo traveler and that you found our location convenient for accessing the subway and main attractions. It's wonderful to know that our friendly staff contributed to your comfortable stay and that you enjoyed the breakfast. We hope to welcome you back for another stay in the future!
Garyson Tan
Comfort Double
Stayed in Jul 2025
Family
1 review
8.0/10
Very Good
Posted on Aug 24, 2025
Room is rather small and hard to move able. Breakfast was ok.
Guest User
Double
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 21, 2025
Very clean and very courteous all staff. The way of Japanese life and country can not say much as this hotel is good for our need and service was excellent. Close to Subway train station and about 2 min walking distance. Tokyo station is only one station to intetrchange. We love the area and lots of way to navigate by subway.
6/7
Response from Property: Thank you for choosing Sotetsu Fresa Inn Nihonbashi Kayabacho.We are glad to hear that you had a pleasant stay with us.The location of our hotel is very good and you can easily reach various sightseeing spots.It would be difficult to see all the tourist attractions in one stay.We hope you will stay with us again.Thank you very much for your very good review.
Josephine Sow Mei
Comfort Double
Stayed in Apr 2025
Traveling with friends
24 review
9.0/10
Great
Posted on May 19, 2025
The location of the hotel is very good as it is within five minutes walk to two train stations, Kayabacho and Nihombashi. From Nihombashi, one can access Asakusa line which goes directly to Narita Airport. The hotel room is small, so be prepared! However, the bed and pillows are comfortable. Amenities in the bathroom are adequate. In addition, there is a supply of other amenities such as combs, facial masks and cleansers freely available at the lobby. There is also a self service laundrette. The breakfast is complimentary. There are different simple sets available - adequate for a good start to the day. We enjoyed the stay at the hotel.
Response from Property: Thank you for taking the time to share your detailed feedback with us.We are delighted to hear that you found our location very convenient, with easy access to Kayabacho and Nihombashi train stations, and the direct Asakusa line to Narita Airport. We appreciate your understanding regarding the room size and are glad to know that you found the bed and pillows comfortable. It's great to hear that the bathroom amenities met your needs and that you appreciated the additional amenities available in the lobby.We're pleased that you found the self-service laundrette useful and enjoyed the complimentary breakfast sets, which provide a good start to the day. Your positive comments about your stay are truly appreciated and encourage us to continue providing excellent service.We look forward to welcoming you back in the future!Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
NIKOLAI
Comfort Double
Stayed in Feb 2025
Family
4 review
9.0/10
Great
Posted on Apr 23, 2025
In general, a normal vacation lasts for 4 days, not 5+. In Osaka, a vacation on the same network was much more comfortable. The rooms are just as small, but the wind is blowing from behind the windows, even the blinds can't help. The breakfasts are very poor. My wife and I went on a trip for three of the five days of my stay at this hotel. She didn't want to have breakfast anymore. The choice of breakfast is limited to toast with salad or just a bun, and it is very monotonous. Laundry is not as convenient as in the previous hotel, but it is still a good option. The hotel is located in a quiet area, but there are not many catering establishments. This is an office area, and there are almost no people here in the evenings. There is an excellent metro nearby, so you can easily reach all major tourist attractions in 5-10 minutes.
Response from Property: Thank you for taking the time to provide us with your detailed feedback.We appreciate your feedback that our hotel is located in a quiet area with convenient access to the subway, making it easy to get to major tourist attractions. However, we are sorry to hear that your stay at our hotel did not meet your expectations compared to your stay in Osaka.We apologize for the problems with your room, especially the draft from the window, and that breakfast did not meet your expectations. We will check and take action regarding the drafts. Your comments about the lack of breakfast options and laundry facilities are valuable to us, and we will consider them to improve our services in the future.We hope to have the opportunity to serve you again and look forward to providing you with a more comfortable and satisfying stay.Sotetsu Fresa Inn Nihonbashi Kayabacho Front Desk
Ryanocort
Comfort Double
Stayed in Feb 2025
Family
18 review
8.5/10
Very Good
Posted on Apr 7, 2025
We stayed for 5 nights. The place is tiny for that price, which I believe it’s normal for Tokyo. We don’t even know where we could put our suitcases. Location is excellent, very close to Kayabacho station. Breakfast is included. The food is not bad with limited light options, saving me time to think about what to have every day. Overall it’s nice stay.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Nihonbashi Kayabacho.The hotel was originally designed for businessmen and sells its good location.We look forward to welcoming you again.
Guest User
Double
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 29, 2025
The room was clean. It is small, but this is common in Japan. It is conveniently located near subway stations and convenience stores. The only area for improvement would be the breakfast: it is not very healthy. They could add options with fruit (even just a banana, which is easy to eat) and plant-based drinks. All the current options include processed bread or croissants, so what can someone who is gluten intolerant eat?
Guest User
Single
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 11, 2025
The stay was clean and super easy, the staff was extremely helpful and would definitely recommend this place to others consideration the location and the price per night was super affordable.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you found your stay clean and easy, and that our staff was extremely helpful. It's great to know that you appreciated the location and the affordable price. We truly appreciate your recommendation and hope to welcome you back soon!
PeterSanxing
Single
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 14, 2025
Very good property, well equipped and excellent position! It’s the best hotel that you could find at this price level
Response from Property: Thank you very much for your high evaluation. We are very pleased.We will continue to make every effort to provide excitement and satisfaction to our guests.We sincerely look forward to serving you again.Sotetsu Fresa Inn Nihonbashi Kayabacho Front Desk
BYOUNGMUN
Double
Stayed in Jun 2025
Solo traveler
6 review
9.0/10
Great
Posted on Aug 31, 2025
Very good hotel to stay with a good location. There are so many stores near the hotel.
Guest User
Double
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 24, 2025
A lovely, clean business hotel with small rooms. We had a very comfortable and pleasant stay here. The staff is lovely and very friendly!
Response from Property: Thank you for your kind words and for choosing to stay with us!We are delighted to hear that you had a comfortable and pleasant stay at our lovely, clean business hotel. Your positive comments about our friendly staff are greatly appreciated and serve as wonderful encouragement for our team.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please let us know.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
John W T Lim
Double
Stayed in Apr 2025
Couple
4 review
8.5/10
Very Good
Posted on May 20, 2025
Extended stay at the Hotel. Like mentioned earlier, the basic rooms are rather small even for small size Chinese like us. Close to a Subway and that’s convenient. Will definitely get a bigger room when stay in this Hotel again.
Response from Property: Thank you for choosing to stay with us for an extended period and for sharing your feedback.We appreciate your understanding regarding the size of our basic rooms and are glad to hear that our convenient location close to the subway was beneficial for you. We understand the importance of comfort during your stay and are pleased to know that you plan to choose a larger room for your next visit.We look forward to welcoming you back and providing an even more comfortable experience.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
Guest User
Double
Stayed in Apr 2025
Solo traveler
10 review
10/10
Outstanding
Posted on May 18, 2025
Convenient location for exploring the city and going to the airport. Basic complimentary breakfast. Limited space in the room. A variety of free amenities to offer. Overall, I am satisfied with my stay.
Response from Property: Thank you for taking the time to share your experience with us.We are delighted to hear that you found our location convenient for exploring the city and accessing the airport. It's great to know that the basic complimentary breakfast and the variety of free amenities contributed to your satisfaction during your stay. We understand that the room space is limited, and we appreciate your understanding in this regard.Your positive feedback is encouraging, and we look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please let us know.Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
Guest User
Single
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 14, 2025
Perfect location and very friendly staff who is always here to offer their help. The room was cozy and clean.
Response from Property: Thank you for the nice review!We are glad to hear that our location is perfect and that our staff is friendly and helpful. We are also glad to hear that you enjoyed our cozy and clean rooms. Your kind words are truly appreciated and will be a driving force for us to continue providing you with excellent service.We look forward to welcoming you again. We sincerely look forward to welcoming you again.Sotetsu Fresa Inn Nihonbashi Kayabacho Front Desk