3โ26โ11 Hatchobori, Chuo Ward, Tokyo, 104-0032, JapanSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
155 review
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Verified reviews
Location8.9
Amenities8.2
Service8.6
Cleanliness8.9
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All reviews(155)
Positive reviews(149)
Reviews with photos/video(30)
Clean and tidy(50)
Easy to get around(29)
Great service(25)
Close to metro(22)
Awesome amenities(18)
Small room size(14)
Convenient for shopping(11)
Quiet & comfortable(8)
Negative reviews(6)
wei
Double room
Stayed in May 2025
Couple
34 review
10/10
Outstanding
Posted on Jul 1, 2025
Location is great, with lots of eateries nearby. Izakaya open late. Basic amenities provided and daily cleaning is provided. Service staff is polite too.
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you for taking the time to post a review.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for your praise of our hotel's overall service.This is very encouraging.We will not rest on our laurels with the evaluation we have received from our customers, and will continue to strive to improve our service in the future.Once again, thank you for choosing us.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori Front Desk
JX Soh
Twin room
Stayed in Dec 2024
Couple
13 review
9.5/10
Amazing
Posted on Jan 5, 2025
Room is Ok size for the price you pay for a room in Tokyo. Enough space to open the luggage. Staff helped us to shift our luggage up prior to check in.
It is located in a very quiet and clean area of Tokyo (likely residential), but still near convenience store and metro for quick access to ginza areas.
There is no free water offer to the room.
Response from Property: Thank you for choosing ICHI HOTEL TOKYO HACCHOBORI. We also appreciate you taking the time to leave us a review.We will make every effort to improve based on your feedback.Thank you very much for choosing ICHI HOTEL TOKYO HACCHOBORI. We look forward to welcoming you again!ICI Hotel Tokyo Hatchobori Front Desk Nagata
Guest User
Compact Twin Room - NonSmoking
Stayed in May 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jun 19, 2025
Good location for the excursions ectr a bit far from Shibuya and popular places shops all around as usual
Response from Property: Thank you for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you for taking the time to post a review.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for complimenting the location of our hotel.We will not rest on our laurels with the reviews we receive from our customers, and will continue to strive to improve our service in the future.Once again, thank you for choosing us.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori Front Desk
pk1122
Compact Twin Room - NonSmoking
Stayed in Nov 2024
Family
5 review
10/10
Outstanding
Posted on Dec 23, 2024
Perfect for short trip. Everything is great about this place. Courteous staff, clean rooms, good breakfast (not suited for hindu veg families), proximity to hatchobori subway, facilities provided (laundry, baggage), welcome drink, smooth check-in and check-out process. I would stay here again.
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you very much for your high rating.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for your praise of our hotel's overall service.This is very encouraging.We will not rest on our laurels with the reviews we receive from our customers, and will continue to strive to provide even better service in the future.Once again, thank you very much for your stay.All our staff look forward to seeing you again.ICI Hotel Tokyo Hatchobori Front Desk
Alex306
Compact Twin Room - NonSmoking
Stayed in May 2025
Family
9 review
9.0/10
Great
Posted on Jun 25, 2025
Everything was fine, only paying was possible in the hotel, no online payment available.
Response from Property: Thank you for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you for taking the time to post a review.We are very glad to hear that you were satisfied with your overall stay.There are plans where you only pay at the hotel, and plans where you only pay in advance, so next time you make a reservation, please choose the plan that suits you best.We will not rest on our laurels, and will continue to strive to improve our service in the future.Once again, thank you for using our hotel.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori Front Desk
Sean Le Fau
Compact Twin Room - NonSmoking
Stayed in Feb 2025
Family
7 review
8.5/10
Very Good
Posted on Apr 5, 2025
Very good location and counter staffs were good for foreigners, well trained employees to be more efficient and helpful. Thanks for all of your assistant when we stayed in Tokyo!
Response from Property: Thank you very much for choosing to stay at ICI Hotel Tokyo Hatchobori from among the many hotels available.We are very pleased that you enjoyed your stay.We will continue to strive to improve our hotel so that we can continue to satisfy our customers.We look forward to welcoming you back next time.ICI Hotel Tokyo Hatchobori Front Desk
~sasi17~
Twin room
Stayed in Dec 2024
Family
13 review
9.5/10
Amazing
Posted on Feb 9, 2025
Not overly spacious, but worth the amount paid. It's very convenient for getting around, as it's close to the subway and JR lines.
Response from Property: Thank you for choosing ICI Hotel Hatchobori from among the many hotels available.Thank you very much for your valuable feedback.Thank you very much for complimenting the location of our hotel.We are also very sorry for the inconvenience caused regarding the size of the room.We take your feedback seriously and will strive to improve our service.Once again, thank you very much for choosing us.All our staff look forward to seeing you again.ICI Hotel Hatchobori Front Desk
Shka
Deluxe Double Room -NonSmoking
Stayed in Jan 2025
Solo traveler
3 review
5.5/10
Posted on Feb 11, 2025
Room is not clean and bed was not good, bed sheets is worst, and solo travelers is okay
Response from Property: Thank you for choosing ICI Hotel Hatchobori from among the many hotels available.Thank you very much for your valuable feedback.We are very sorry for the inconvenience and discomfort caused during your stay.We take your feedback seriously and will strive to improve our service.Once again, thank you for choosing ICI Hotel Hatchobori.ICI Hotel Hatchobori Front Desk
IVY Noguchi
Compact Twin Room - NonSmoking
Stayed in Oct 2024
Family
1 review
10/10
Outstanding
Posted on Dec 10, 2024
nice place
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you very much for your high rating.We are very glad that you were satisfied with your overall stay.Thank you very much for complimenting our hotel's prices.We will not rest on our laurels with the reviews we receive from our customers, and will continue to strive to provide even better service in the future.Once again, thank you very much for using our hotel.All our staff look forward to seeing you again.ICI Hotel Tokyo Hatchobori Front Desk
CHANGHONG
Compact Twin Room - NonSmoking
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 5, 2024
I had a wonderful experience staying at hotel. From the moment I arrived, the staff greeted me warmly, making me feel welcome right away.
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you very much for your high rating.We are very glad that you were satisfied with your overall stay.Thank you for praising our hotel's service.It is very encouraging.We will not rest on our laurels with the reviews we receive from our customers, and will continue to strive to provide even better service in the future.Once again, thank you very much for using our hotel.All our staff look forward to seeing you again.ICI Hotel Tokyo Hatchobori Front Desk
Torishya
Compact Twin Room - NonSmoking
Stayed in Apr 2024
Traveling with friends
7 review
9.0/10
Great
Posted on Jun 1, 2024
On day of check-in, front desk missed out one of my rooms in booking! It was lucky i spoke enough Japanese to clear it up. I didnt check on their English proficiency though. Trip.com also replied me promptly on chat with the reservations number to clarify with the staff. I managed to check-in smoothly after which.
Staff were friendly and greets you everytime you enter or leave the hotel.
Hotel is at a great location, less than 5 minutes to JR Keiyo line that brings you straight to Maihama Station for Disney, and on Hibiya Line that goes to Ginza and Ueno. Various buses around 5min distancr that can go to Tokyo station, Tsukishima, etc. I walk to Ginza area in 15min. There is a Lawson, FamilyMart and a small supermarket in close proximity.
Room was small for a compact twin, but comfortable for me as i was a Single user. I cannot fully open my 28inch luggage though. The bed and pillow were comfy and i slept well daily.
The hotel has one of the best laundry machine i used! There is a function to wash and dry in the same machine so you dont have to come back and check on it. However if you have too many clothes, you will need to add more time to the drying. Bad point is that there are only 2, so if somebody just put it in, you would have to wait for a long time.
Overall, i would choose this hotel again due to the great location.
Response from Property: Thank you for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.We would also like to thank you for your review.We are honored to receive your praise for our hotel's location and facilities.We are very happy that you enjoyed your stay.Regarding the washing machine, there is a coin laundry nearby, so we will guide you there, even if it is a short walk.We are very sorry for the inconvenience caused with regard to the reservation. We will make every effort to keep in close contact with the reservation site so that such a thing does not happen again.We will do our best to further improve our service.Please use our services again if you are in the area.Once again, thank you very much for your patronage.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori
Casey
Deluxe Double Room -NonSmoking
Stayed in Oct 2024
Family
4 review
8.5/10
Very Good
Posted on Jan 16, 2025
Good place to stay for those who want to visit Disneyland or Disneysea.
There is a coin laundry nearby!
Response from Property: Dear Valued Customer,Thank you very much for choosing ICI Hotel Tokyo Hatchobori among the many hotels available.Also thank you for posting your review.We are happy that you were satisfied with your stay and we are honored that you praised the location of our hotel for reaching Disneyland or Disneysea.We will continue to work hard to further improve our services.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori Front Desk
Alexander Revict Adhi
Double room
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Nov 25, 2024
Our 3nd stay for this trip. Leave our large luggage here when we went to Hokkaido. Very recommended if you want to move to another cities then back to Tokyo.
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you very much for your high rating.We are very glad that you were satisfied with your overall stay.Thank you very much for complimenting our hotel's location and service.We will not rest on our laurels with the reviews we receive from our customers, and will continue to strive to provide even better service in the future.Once again, thank you very much for choosing us.All our staff look forward to seeing you again.ICI Hotel Tokyo Hatchobori Front Desk
John_T
Double room
Stayed in May 2024
Solo traveler
12 review
10/10
Outstanding
Posted on Jul 10, 2024
nearby hatchobori station and cozy neighbourhood area ๐๐ป
Response from Property: Thank you for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.We would also like to thank you for posting a review.We are honored that you praised the location of our hotel.And we are very glad to hear that you were very satisfied with your overall stay.We will continue to work hard to further improve our service.Once again, thank you for using our hotel.All our staff look forward to welcoming you back.ICI Hotel Tokyo Hatchobori Nomata
Guest User
Double room
Stayed in Dec 2024
Traveling with friends
3 review
9.0/10
Great
Posted on Jan 15, 2025
I'm having a good time while my stay. Kind and helpful staff
Response from Property: Thank you for using ICI Hotel Hatchobori. We also appreciate you taking the time to leave a review.
We appreciate that you have left a positive review of our hotel's services and staff. We will use your feedback to improve our hotel.
Once again, thank you for using our hotel. We look forward to seeing you again!
ICI Hotel Hatchobori Front Desk Nagata