Hotel New Otani Tokyo, Executive House Zen Reviews

The staff's service was excellent and I was able to spend a comfortable time. When I asked about shipping my luggage when I checked out, they handled it very politely. The sauna had a well-equipped rest area, so I was able to relax.

The breakfast was very rich. I checked in on the 11th floor and the staff were very polite. The hotel occupies a large area, with three buildings connected together. It is very convenient to find food on Akasaka Street after leaving. The only drawback is that the bottled water in the room is a bit small. But you can add it for free.

Everyone from the people in charge of the check-in lounge to the room attendants were very kind. Also, thank you for your consideration as it was my birthday. thank you very much.

From check-in to check-out, I was able to spend comfortably. I was given a nice surprise on the way home from the information I shared in a small conversation with the staff. If I had to say it, I would appreciate it if the lounge was open a little later than usual lol It was a lovely stay.

The food presentation was great!

First-class service and complete facilities.

Warm and thoughtful service