1-7-7 Shinbashi, Minato Ward, Tokyo, 105-0004, JapanSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
209 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.6
Service8.7
Cleanliness9.3
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All reviews(209)
Positive reviews(205)
Reviews with photos/video(64)
Clean and tidy(51)
Friendly host(24)
Easy to get around(22)
Convenient for shopping(14)
Close to metro(8)
Well designed(7)
Great value for money(7)
Highly recommended(6)
Negative reviews(4)
Kyungchul
First Class King Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 1, 2025
Spacious rooms and a variety of great amenities at a reasonable price for Tokyo.
The fact that there’s a gym is also a big plus.
If I come back to Tokyo, I’ll absolutely stay here again without hesitation.
Response from Property: Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed our spacious rooms, amenities, and the gym. Providing great value for Tokyo is very important to us.We look forward to welcoming you back to YOTEL Tokyo Ginza on your next visit! YOTEL Tokyo Ginza
Guest User
Queen Room
Stayed in Feb 2025
Solo traveler
9 review
7.5/10
Posted on Mar 23, 2025
The location is good near Shimbashi JR, but airport limousine stop is quite far away, and need to take taxi from Dai Ichi hotel to Yotel on my arrival date.
When departing to Narita, don't know whether can buy tickets on board the limousine bus. Finally need to take luggage and walking all the way down the train station.
Service of staff are good.
Not sure what's went wrong, on my last night the room lightning couldn't turn off, so difficult to sleep whole night.
Overall the hotel is good as it's really brand new.
Response from Property: We sincerely apologize for the inconvenience caused regarding the access and the lack of sufficient support from our hotel. We also apologize once again for the inconvenience caused by the room facilities. We will make every effort to improve based on your feedback. Although it may be an inconvenience, we kindly ask for your continued patronage in the future. Yotel Tokyo Ginza
tee-off
Queen Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 25, 2025
Good room size , clean and new. Good location. Donki next door. Ginza 2 minutes walk. Superb choice. Good breakfast, but only cold food and egg dish. No Asian dish.
Response from Property: Thank you for staying at Yotel Toyo Ginza.Our team is dedicated to providing the best possible experience for our guests, and we will continue to put in our best efforts. We sincerely apologize for not meeting your expectations regarding breakfast. We take your feedback seriously and will work on improving the variety and quality of our menu.We look forward to welcoming you again when you visit Tokyo. Thank you.Yotel Tokyo Ginza
VvvvLlll
Queen Room
Stayed in Feb 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Mar 16, 2025
Good location! Easy access to either narita/ haneda airport and the Ginza area. Unlimited food choice near the station. Amazingly large room (considering it is in Tokyo)! Highly recommended and would definitely visit again!
Response from Property: Thank you for your warm feedback. Our team is dedicated to providing the best possible experience for our guests, and we will continue to put in our best efforts. We look forward to welcoming you again when you visit Tokyo. Thank you for your stay.Yotel Tokyo Ginza
Valhahax
Queen Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 21, 2025
Great stay at YOTEL! Pretty clean and well furnish maybe it’s due to the fact that it’s new as well!! Love the fact that it is not a carpeted floor too 👍🏼 the room is small so if you have more than 2 luggage to open at the same time will be a hassle:/ toothbrush and bath shower gel is provided while the rest is not so come prepared if you need bath cap or razor or etc. honestly the bed is comfortable to sleep in, not too soft or hard !!!
Would come back and stay again!
Response from Property: Thank you for staying at Yotel Tokyo Ginza.We sincerely apologize for the inconvenience caused regarding the size of the room and the amenities. To ensure a more comfortable stay for our guests, we will review and improve the storage space and the availability of amenities, and we are committed to making improvements moving forward.We look forward to welcoming you again.Thank you.Yotel Tokyo Ginza
Guest User
Premium Twin Room
Stayed in Jun 2025
Other
10 review
10/10
Outstanding
Posted on Jul 7, 2025
📍 Location & Accessibility
Prime positioning: Just a 3‑minute walk from Shimbashi Station and close to Ginza’s high-end boutiques, eateries, and iconic sights like Tsukiji and the Imperial Palace .
Convenience: Surrounded by convenience stores (FamilyMart), supermarket, and easy bus/train connections—including to Haneda/Narita .
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🛏 Rooms & Comfort
SmartBed™ system: Electronic beds that convert into lounge chairs at the touch of a button—perfect for relaxing with a book or TV .
Room sizes: Compact yet cleverly designed—Queen or Twin rooms (~14 m²), Premium Twins (~19 m²), and family suites up to ~32 m² .
Cleanliness & maintenance: Immaculate rooms, modern fixtures, and rain‑shower bathrooms with bidets consistently earn 9–10 scores for cleanliness on ******* and Booking .
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🤖 Tech & Amenities
Automated systems: Self check‑in kiosks (“Mission Control”) and robot “crew” that deliver basic items—makes the stay feel high-tech and efficient .
Connectivity: Free ultra-fast Wi‑Fi, SmartTVs, wireless charging pads—all the essentials for business or leisure .
Extras: 24/7 gym, in-house “Komyuniti” restaurant/bar offering breakfasts, mocktails, and weekday happy hours .
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👍 Guest Feedback
Consistently excellent: 9.6 overall rating on *******; spotless, quiet, and professionally run .
Friendly staff: Multilingual and helpful—especially praised by families for assistance with luggage and room upgrades .
Minor drawbacks: Some rooms lack microwaves or extra towels, and space can feel tight compared to Western standards. A few guests felt breakfast options could be richer .
Response from Property: Thank you very much for your detailed and thoughtful review. We are truly delighted to hear that you enjoyed so many aspects of your stay—from our convenient location near Shimbashi Station and Ginza, to the comfort of our SmartBed™ rooms, and the high-tech features like Mission Control and our delivery robots.Your kind words about our cleanliness, modern amenities, and multilingual staff mean a great deal to us. We are especially glad to hear that our team was able to assist you and your family during your stay.At the same time, we appreciate your honest feedback regarding room space, towel availability, and breakfast variety. These are valuable insights that we will consider as we continue working to improve our services.It was a pleasure having you with us, and we hope to welcome you back again soon for another comfortable and convenient stay. YOTEL Tokyo Ginza
cyelhsa
Queen Room
Stayed in May 2025
Family
4 review
9.5/10
Amazing
Posted on Jun 25, 2025
Staying here for the second time, rooms are clean as usual and the location is very convenient, within walking distance to the Ginza shopping streets. There is a Donki right behind the hotel that opens till 4am too.
Response from Property: Thank you for staying with us again.We are We are delighted to hear that you found the rooms clean and the location convenient. It’s great that you enjoyed having Donki nearby with its late hours. We look forward to welcoming you back for your next visit to Ginza.Thank you.YOTEL Tokyo Ginza
EMILIO
Premium Queen Room
Stayed in Apr 2025
Couple
1 review
8.0/10
Very Good
Posted on May 27, 2025
The self check in was new, but quite complicated and needed staff help to finish the process since we could not do it ourselves. Felt like it was innovative but incomplete. The service was good, quick to attend to us when we needed, the facilities were okay and did not try the food just coffee from the lobby area / bar. Overall, it's a great location and easy to get to.
Response from Property: Thank you for sharing your honest feedback. We’re glad to hear that you found our location convenient and appreciated our quick service. We also appreciate your comments regarding the self check-in process and apologize for any inconvenience caused. Your feedback helps us improve and we are working to make the process smoother for our guests.We hope to welcome you back in the future and provide an even better experience. YOTEL Tokyo Ginza
Minugany
First Class Twin Room
Stayed in Apr 2025
Traveling with friends
5 review
9.0/10
Great
Posted on May 12, 2025
The hotel is super new and the location couldn’t get better.
You barely have any interaction with the staff because almost everything is done electronically by yourself.
The room slightly a bit more spacious than your typical Tokyo hotel.
Response from Property: We’re glad to hear you appreciated our convenient location and the freshness of our new hotel.Our self-check-in system is designed to offer guests a smooth and efficient experience, but we’re always happy to assist whenever needed.It’s also great to know you found the room a bit more spacious than the typical Tokyo standard.We hope to welcome you again on your next visit to the city.YOTEL Tokyo Ginza
Guest User
Premium Queen Room
Stayed in Mar 2025
Couple
5 review
9.0/10
Great
Posted on Apr 14, 2025
Good location
Response from Property: Thank you for your feedback about our convenient location, with easy access to both the station and tourist spots. We are delighted that our location helped make your travel even more enjoyable, and we hope to welcome you again in the future.We look forward to welcoming you again.Yotel Tokyo Ginza
JLHK
Queen Room
Stayed in Apr 2025
Couple
21 review
9.5/10
Amazing
Posted on May 9, 2025
Feels new and love their unique design. The room is spacious for Tokyo and provided a nice place to relax.
Response from Property: We are thrilled to hear that you enjoyed the atmosphere of the hotel. We are honored that our calm environment and modern, stylish interior contributed to your relaxation. We will continue to strive to offer a comfortable and appealing space for all our guests.We look forward to welcoming you again.YOTEL Tokyo Ginza
Uncle Mikey
Queen Room
Stayed in Mar 2025
Couple
5 review
7.5/10
Posted on Apr 7, 2025
The location of this hotel is great if your trip is mostly about shopping in Ginza! However I do not like the facility at all, the design of the room layout is fashionable, even though I personally do not get the purple light, but really it can better use the space to improve the living condition. you don’t even have a convenient place for cups, and there is no platform around the basin! other than this, I think generally the staffs are friendly.
Response from Property: Thank you very much for your kind words about our staff. We will continue to ensure that our team provides friendly and approachable service to make your stay as comfortable as possible.
Johara Farah
First Class Twin Room
Stayed in Jun 2025
Family
5 review
8.5/10
Very Good
Posted on Jul 4, 2025
Nice location .. love the idea the robot brings anything to my room 😂
Response from Property: Thank you very much for staying at YOTEL Tokyo Ginza and for sharing your experience with us!We're delighted to hear that you enjoyed our convenient location and found our robot service impressive. We truly appreciate your feedback and look forward to welcoming you back on your next visit to Tokyo!Warm regards,YOTEL Tokyo Ginza
Kelvintanxp1
Queen Room
Stayed in Feb 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Mar 25, 2025
The hotel was great. Staff extremely friendly and helpful and really enjoyed my 3 nights with YOTEL GINZA. Highly recommended for solo traveller like myself.
Response from Property: Thank you for your warm feedback. Our team is dedicated to providing the best possible experience for our guests, and we will continue to put in our best efforts. We look forward to welcoming you again when you visit Tokyo. Thank you for your stay.Yotel Tokyo Ginza
JelenaP
Queen Room
Stayed in Feb 2025
Traveling with friends
30 review
9.0/10
Great
Posted on Mar 23, 2025
Nice, new hotel. Great location, close to transport station and shopping areas.
Rooms are functional and small. Beds and pillows are so tough we can not sleep well! Ask for a different pillow but don't have this service. Breakfast is ok, enough.
Response from Property: Thank you for staying at Yotel Tokyo Ginza.Thank you so much for your compliments on our location. Pillow and bed comfort to our attention. We will review our room setups to provide more options that will ensure a more comfortable environment for our guests.We look forward to welcoming you again.Yotel Tokyo Ginza