Motomachi 1-5-1, Tokushima City, Tokushima Prefecture, 770-0834, JapanSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
203 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities8.9
Service8.9
Cleanliness9.1
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All reviews(203)
Positive reviews(201)
Reviews with photos/video(65)
Awesome stay(67)
Relaxing hot springs(30)
Easy to get around(17)
Near shopping area(13)
Convenient for shopping(12)
Many amenities(11)
Large rooms(9)
Tasty food(6)
Negative reviews(2)
Pongpat
West Building Main Building Single Room - Non-Smoking
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 1, 2025
Great hotel with everything you need! The location is close to Tokushima station too, so you can travel around easily.
Response from Property: Thank you very much for choosing our hotel.We are honored to hear that you found our hotel to be “a wonderful hotel with everything you need.”I am also relieved to hear that you are satisfied with our location and accessibility.We will continue to strive to improve our services so that you can spend your stay in Tokushima in comfort.Please stop by again when you come to Tokushima.All of our staff look forward to serving you.Sunroute Tokushima J
Holiday motivation
East Building Annex Building Moderate Twin Room
Stayed in Mar 2025
Couple
26 review
10/10
Outstanding
Posted on Apr 4, 2025
Nice for visitors who do not drive, JR and bus stations nearby.
Response from Property: Thank you for choosing our hotel.Our hotel is conveniently located across the rotary from Tokushima Station.The front entrance of the hotel is a 1.2-minute walk from the depot for express buses bound for out-of-prefecture and limousine buses bound for the airport, making it very convenient for those traveling on business or on vacation.We hope you will consider staying at our hotel again when you visit Tokushima.Sunroute Tokushima J
Anonymous User
West Building Main Building Standard Double Room - Non-Smoking
Stayed in May 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Jul 2, 2025
Hot Spring is excellent. Amenity is very sufficient. Location is unbearable
Response from Property: Thank you very much for visiting our facility.We are very pleased to hear that you enjoyed our hot springs.We are also relieved to hear that you were satisfied with our amenities.We will continue to make every effort to make your stay as comfortable as possible by providing the amenities you may need during your stay next to the front desk.We will continue to make every effort to improve our services so that everyone can enjoy a pleasant stay with us.We look forward to welcoming you again.Sunroute Tokushima J
Joyce
West Building Main Building Standard Double Room - Non-Smoking
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 31, 2025
The location is very convenient. The onsen public bath was great and we went there every nights. The staff was very friendly and helpful.
Fishvibes
East Building Annex Building Deluxe Double Room
Stayed in Feb 2025
Couple
19 review
10/10
Outstanding
Posted on Mar 8, 2025
I had a great stay at Hotel Sunroute Tokushima! The staff were the real highlight—super friendly, attentive, and made everything so easy, with no trouble communicating in English at all. The hotel’s location right across from Tokushima Station is a major plus, making it incredibly convenient for getting around. It’s a solid choice for anyone looking for excellent service and a prime spot to explore the area.
Anonymous User
East Building Annex Building Moderate Twin Room
Stayed in Jan 2025
Family
21 review
7.0/10
Posted on Feb 15, 2025
There is no bottle water supply and no room cleaning everday, the onsen is small and crowded, but it is very close to bus and train station.
Response from Property: We apologize for any inconvenience this may have caused you.As you mentioned, we do not provide bottled water at the hotel.As part of our commitment to the SDGs, we ask our guests to use the water server located on the front floor.We also ask that only guests who need to have their rooms cleaned during their stay at the hotel be informed of this as part of our “eco-cleaning” policy.The Bizan no Yu (hot spring) on the top floor of the hotel is popular not only with our guests but also with local residents, and may be crowded at certain times of the day.Please check the TV in your room to see how crowded it is, so please make use of it next time you stay with us.We look forward to serving you again.Sunroute Tokushima KS
ECYF
West Building Main Building Standard Double Room - Non-Smoking
Stayed in Jun 2025
Family
16 review
8.5/10
Very Good
Posted on Jul 28, 2025
Great onsen, my son love it, hopefully will back soon
Arthurtwtsang
East Building Annex Building Superior Room
Stayed in Feb 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Apr 3, 2025
Everything is good except missing a towel rack in the bathroom.
Response from Property: Thank you for choosing our hotel.We are very pleased to hear that you had a pleasant stay at our hotel.Please consider using our hotel again when you visit Tokushima. We look forward to welcoming you again.Sunroute Tokushima J
HSIN CHEN
East Building Annex Building Moderate Twin Room
Stayed in Nov 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Jan 15, 2025
Perfectly located and the facilities are good. Will stay again when visiting for sure
Guest User
West Building Main Building Single Room - Non-Smoking
Stayed in Sep 2024
Solo traveler
9 review
9.0/10
Great
Posted on Oct 18, 2024
I love the hot springs. Relax after one day travel.
Breakfast is great, lots of choices.
Room is big but a bit old.
Oscar
East Building Annex Building Superior Room
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Feb 22, 2025
A bit small but nice hotel. Near JR station and nice staff in the hotel
chunkee
East Building Annex Building Moderate Twin Room
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Feb 26, 2025
Great location
Friendly staff
Clean rooms
Guest User
West Building Main Building Standard Double Room - Non-Smoking
Stayed in Feb 2024
Other
1 review
10/10
Outstanding
Posted on Apr 1, 2024
Everything was great apart from the loud bathroom extractor fan that can’t be turned off.
Preechaya Rasametanin
West Building Main Building Standard Twin Room - Non-Smoking
Stayed in Feb 2025
Couple
10 review
9.0/10
Great
Posted on Mar 14, 2025
Excellent onsen water
Paola
West Building Main Building Standard Double Room - Smoking
Stayed in Nov 2023
Solo traveler
11 review
10/10
Outstanding
Posted on Dec 4, 2023
Very good. Great spa. Very professional staff, and directly opposite Tokushima JR STATION. A great stay.