Urban Suites by Stellar ALV

Urban Suites by Stellar ALV Reviews

Urban Suites by Stellar ALV

Urban Suites, Jalan Ahmad Nor, Northeast Penang Island, Penang, 11600, MalaysiaView Hotel Details
Urban Suites by Stellar ALV
Urban Suites by Stellar ALVUrban Suites by Stellar ALVUrban Suites by Stellar ALV
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Urban Suites by Stellar ALV Guest Reviews

4.1/5
Very Good
42 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(42)
Positive reviews(39)
Reviews with photos/video(17)
Clean and tidy(9)
Awesome rooms(8)
Negative reviews(3)
little starfish
Nomad By Stellar ALV - 2BST
Stayed in Feb 2025
Family
37 review
3.0/5
Posted on Mar 8, 2025
The floor so dusty. bathroom toilet clogged. Kitchen sink so dirty. Toilet door broken. The only good is the bed. Superb comfortable. They using Kingcoil brand.
Shaa Mustafa
Himeji By Stellar ALV - 2BST
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Easy and convenient stay for a good trip . Especially for a group of friends can stay together for gathering event . Nice and clean . Will book again for next trip .
Wanderlust Love
Boudoir By Stellar Alv-3 Brd (C)
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 1, 2024
I booked this place for my parents, and they loved it. The location is convenient, close to the Penang Bridge, and it's easy to find food nearby. There's parking available, and the check-in and check-out process was smooth. Highly recommended!
Response from Property: Hi there, thank you very much for your wonderful full score review! We’re thrilled to hear that you had such a great experience at our property. Your kind words mean the world to us and motivate us to keep delivering the best possible service. We’re always committed to providing our guests with a comfortable and welcoming stay, and we would love to have the opportunity to host you again in the future. Thank you once again for your support, and we wish you all the best! Sincerely, ALV Brand Champion Ewei
Guest User
The Bund By Stellar ALV - 2BSP(C)
Stayed in Jan 2025
Family
14 review
3.0/5
Posted on Feb 26, 2025
Location not very good. Room aircon drip water . Told the management and arrange for check but no staff came to check. Lifts very busy cos so many carparks level have to stop.
PEMISA
Boudoir By Stellar ALV - 3BRD(C)
Stayed in Jan 2025
Family
1 review
4.0/5
Very Good
Posted on Feb 13, 2025
- Staff are not willing to provide service, both security and lobby - No parking service for vans - Not enough elevators for guests - Garbage disposal points are everywhere, right at the entrance to the lobby, quite smelly - The room is beautiful and clean, but the air conditioner is not cool.
Chuan Sng
Nomad By Stellar ALV - 2BST
Stayed in Jan 2025
Family
1 review
2.5/5
Posted on Feb 7, 2025
Even though we are staying on 23th floor, we are still able to hear the road noise from cars ad motorcycles on the ground floor with all of our windows shut tight. When there are people walking past our unit or opening/closing their doors, we can hear these sounds very loud and clearly. The sound insiulation for the apartment is terrible. The windows in the bedroom and bathroom opened out to the common corridor which is very dangerous. There are no grilles to protect, and anyone can climb into our apartment very easily from the corridor if our windows are unlocked. This is very very dangerous.
chia Shee Chong
Carnelian By Stellar ALV - 2BST
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Clean and nice.
Response from Property: Hi there, thank you very much for your wonderful full score review! We’re thrilled to hear that you had such a great experience at our property. Your kind words mean the world to us and motivate us to keep delivering the best possible service.We’re always committed to providing our guests with a comfortable and welcoming stay, and we would love to have the opportunity to host you again in the future. Thank you once again for your support, and we wish you all the best!Sincerely,ALV Brand ChampionEwei
Pieces
Carnelian By Stellar ALV - 2BST
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 23, 2024
Overall sartified
Response from Property: Hi there, we sincerely appreciate you choosing to stay with us, and your positive feedback on our service is the greatest motivation for us to keep improving.We are always committed to providing every guest with a comfortable and warm experience, and we hope to have the opportunity to welcome you back in the future. If you have any further suggestions or needs, please don’t hesitate to contact us.Once again, thank you for your support, and we wish you all the best!Sincerely,ALV Brand ChampionEwei
Guest User
Nomad's Suites, 1BR Suite By Stellar ALV
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 25, 2024
The room is clean but the only issue is the waiting time for the lift.
Wai Tung
Carnelian By Stellar ALV - 2BST
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 18, 2024
The apartment is good in general, but only the bathroom drainage is quite slow when you are taking bath. The location is very convenient. Facilities are good too. The parking lot has 10 floors, so it takes time to circle up and down.
Response from Property: Hi there, thank you for your feedback! We’re glad you enjoyed the apartment and its convenient location. We appreciate you bringing the slow drainage issue to our attention, and we’ll address it promptly.Thank you for staying with us, and we hope to welcome you back soon!Sincerely,ALV Brand ChampionEwei
Tracy Pokemon
Carnelian By Stellar ALV - 2BST
Stayed in May 2024
Family
11 review
4.2/5
Very Good
Posted on Jun 30, 2024
No wheelchair friendly. Lobby there's no slope for wheelchair and prams. The lift door close too fast before we reach the doors.
Response from Property: Hi, thank you for your feedback regarding accessibility. We apologize for any inconvenience caused by the lack of wheelchair-friendly features and the lift timing.Unfortunately, some of these aspects are beyond our control, but we encourage guests to communicate any special needs with our front desk upon arrival, so we can assist you as best as we can.We appreciate your understanding and hope to improve your experience in the future.Sincerely,ALV Brand ChampionEwei
Guest User
Nomad By Stellar ALV - 2BST
Stayed in Jun 2024
Business travelers
96 review
4.0/5
Very Good
Posted on Aug 19, 2024
Very good new place nearby many food stall Will come back again
Response from Property: Hi there, we sincerely appreciate you choosing to stay with us, and your positive feedback on our service is the greatest motivation for us to keep improving.We are always committed to providing every guest with a comfortable and warm experience, and we hope to have the opportunity to welcome you back in the future. If you have any further suggestions or needs, please don’t hesitate to contact us.Once again, thank you for your support, and we wish you all the best!Sincerely,ALV Brand ChampionEwei
Agnes
Carnelian By Stellar ALV - 2BST
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Very very good suite 🤩will book again next time .
Response from Property: Hi Agnes, thank you very much for your wonderful full score review! We’re thrilled to hear that you had such a great experience at our property. Your kind words mean the world to us and motivate us to keep delivering the best possible service.We’re always committed to providing our guests with a comfortable and welcoming stay, and we would love to have the opportunity to host you again in the future. Thank you once again for your support, and we wish you all the best!Sincerely,ALV Brand ChampionEwei
Anonymous User
Urban Oak By Stellar ALV - 3BRD(B)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
We loved everything!!!
Guest User
Nomad By Stellar ALV - 2BST
Stayed in Feb 2025
Family
2 review
4.2/5
Very Good
Posted on Mar 10, 2025
Sooo enjoy