The Tillamook Inn

This hotel is a great place to stay for a few nights while traveling. The staff were friendly, the rooms were large and clean ans their lobby and sitting areas and gym were very nice. Good value stay.

Visited for business during county fair. Room floor sticky, conditioner bottle in shower broken, hair on shower wall from previous tenant, freezer door broken on mini fridge, one of bedside lamps broken. I left a list for housekeeping, with my tip, and returned to room… not cleaned! Asked front desk…. Do not clean room unless you are staying a week. Will not stay here next year.

Not what I was expecting for the money and the name. Ok rooms ok service long line to check in would stay somewhere else next time

One word describes my experience......HORRIBLE! I reserved 1 king room and 1 double queen room 1 1/2 months prior to when our stay was going to be. I received a confirmation via email that showed my quoted price and the dates of my reservation. When I made my reservation I told the lady at the desk that we would be arriving late due to going to the rodeo first. Upon arrival at 11:30 P.M. we were told that they couldn't find my reservation at all. When I pulled it up, I was then told that they had my reservation for the 1 king bed but not the double queen. Then I was told they had the double queen for 2 nights starting Saturday, not Friday. After quite a bit of arguing and fuming I was told that because they were sold out they could possibly put us in a decommissioned room. We were told to leave and come back. When we came back we were basically put in a storage room. They had no extra blankets for my daughter to sleep on the couch. The next day we had to check out and check back in to different rooms. I was quoted $150 a night and was charged $195 and $215 a night. I argued that I was not going to pay for sleeping in a storage room. Finally they said they would comp both rooms both nights. It's been a few days and I still haven't seen the credit, so I will be calling my credit card company and telling them that I reject all of their charges. DO NOT STAY HERE!!!

This facility has been sold and is under major renovation. The front steps were partially blocked with building materials and few rooms were available. This fact was not mentioned when I called the Shilo office to make the reservation. The bare floors in room 116 were dirty. There were no hangers and those eventually supplied were very cheap plastic that would not hold heavy coats. The room heater had not been cleaned in who knows how long so was blowing out the accumulated dust, pollen etc, which caused congestion. We shut it off. The hand towels were threadbare and when we asked for clean ones after two days were told room service was only available with a 5 day stay. When it rained there was a constant drum beat outside the window of water running off the roof. There were no gutters. All this and the new owner charges the full amount for their rooms. On the positive side: The front desk staff were nice. The support staff unfriendly. The bed and pillows were clean and comfortable. It is a good location for shopping and visiting the two cheese factories. I’ve been a loyal, happy customer of Shilo Inn’s for 20+ years so this was a major disappointment. The new name for this facility will apparently be The Tillamook Inn