Pousada Sossego

Overal "has been". Our room had a broken tile, repaired with A4 paper, sewage smells, dangerous electrical outlets and a small leak (water dropping) from the ceiling when raining. The team had not taken into account our request for twin beds, made in writing 2 months before when booking. On site they offered us to choose between two other rooms, with twin beds, one had the AC motor from the next door room on our terrace (constant noise!) and the other one the smell of sewage... Both had no mosquito nets, only on the third night (and many mosquito bites) these nets were added. At night there is no water in the rooms and this can last until 7:30 am. I had to shower outside using the pool shower, the day we left. We reported all this and demanded compensation. They asked us for our understanding, saying that it was not easy for them and they granted us a courtesy of 50R$ (..) An explanation of all this can be the change of owners. The best ratings that the Pousada obtained date from before this change. It's a shame, the site is very beautiful, the garden is well maintained, people in the kitchen & the cleaning team, work hard.