No.18 Nanjing Road, Hexi District, Tianjin, 300042, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.3/10
Very Good
7305 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.4
Filter by:
Sort by:
All reviews(7305)
Positive reviews(7200)
Reviews with photos/video(844)
Convenient location(1367)
Friendly front desk staff(539)
Convenient parking(523)
Large rooms(423)
Delicious breakfast(276)
Located downtown(274)
Easy to call taxis(141)
Luxurious(36)
Negative reviews(105)
SoloTravelAnna
Deluxe Room
Stayed in Apr 2025
Solo travelers
13 review
7.0/10
Posted on May 19, 2025
I stayed at this hotel for one night during an overnight trip from Beijing, and I wanted to share my experience.
Upon arrival, I took the subway to the hotel. The walk from the station was a bit challenging because the roads are currently being refurbished, which meant there were no markings. This made crossing the street quite confusing and a little unsafe!
When I checked in, the staff member at the front desk didn’t speak much English. She handed me the room key without explaining which floor I was on or where the elevator was located, so another staff member had to assist me. The front desk was quite busy, as several guests were checking out at the same time. I also requested to include breakfast in my fee, but I don’t think she understood me. As a result, I ended up paying for breakfast the next morning. I arrived at 9 AM, but the selection was quite limited.
I didn’t use the hotel facilities, but I did take a look at the gym and pool, which are open to the public. The shower in my room provided shampoo, conditioner, and shower gel, and having a bathtub was a nice touch!
One thing to note is that the hotel is open to the public, which made it quite busy during my stay. There was a wedding happening when I arrived, and later that evening, I encountered a birthday party. This meant there were many non-guests around, which made me feel a bit uneasy, especially as a solo female traveler. Being in the elevator with some drunken guests was particularly intimidating when they tried to strike up conversations.
Overall, I wouldn’t rate this hotel five stars. Also, keep in mind that there’s no massage spa available. While I didn’t order room service, there are options for both local and Western food, including pizza.
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We are sorry to see from your comments that your stay did not meet your expectations and we apologize for the inconvenience caused to you. The management attaches great importance to it and has made timely rectifications. Your tolerance and understanding are encouragement and support for our work. We sincerely look forward to your visit again.
Jenny Jatemin
Deluxe Room
Stayed in Apr 2025
Couples
14 review
9.5/10
Amazing
Posted on Jun 1, 2025
A good hotel with spacious room though the facilities are not new. Very close to the railway station
Response from Property: 尊敬的賓客,您好!非常感謝您選擇下榻天津金皇大酒店並留下寶貴點評。我們注重每一位賓客的入住體驗並將不斷積極提升與改進,我們會再接再厲,真誠期待在不久的將來能為您奉上更好服務.
Anonymous User
Queen Room
Stayed in Oct 2024
Business travelers
13 review
10.0/10
Outstanding
Posted on Nov 20, 2024
Very nice hotel near metro station Line 1 and 4. Very delicious breakfast. Room are clean and WIFi is very strong. Staff are friendly and they speak very good English.
6/9
Response from Property: Dear guest: Hello! Thank you for staying at Tianjin Golden Crown Hotel . We are delighted that you had a pleasant stay experience. We hope you will continue to follow and support us. Sincerely looking forward to your visit again!
Chien Chin
Queen Room
Stayed in Oct 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Excellent hotel. Great value for money for a 5 star hotel. Huge room. Good location.
Response from Property: Dear guests, we are honored that you have chosen to stay at Tianjin Golden Crown Hotel. We will continue to actively improve and strengthen the comprehensive service quality of the hotel, bring a home-away-from-home experience to guests from all over the world, and sincerely look forward to your visit again.
Guest User
Queen Room
Stayed in Apr 2025
Family
3 review
3.5/10
Posted on May 5, 2025
As a 5-star hotel, it was a very disappointing stay for our family.
When we checked in, we were "upgraded" to another bigger room which turned out to be an apartment on the 23rd floor. The quality of the apartment was no better than a bad motel room. Everything looked very worn and dirty. Even the windows were dirty. The corridor leading to the apartment was worn dark and badly lit.
We asked for our original room and was placed back in a small but decent room, although the cleanliness of the room was questionable. A lot of the facilities were old or not available and the breakfast was very ordinary.
Trip advised we would only be charged a smaller deposit but instead we were charged RMB1000 (and had to pay a RMB30 international transaction fee) and our room fee was paid from the deposit (even though we already paid this fee with Trip). A refund is being processed but this made the experience even worse.
The hotel is in need of a complete renovation.
For the price, I would not recommend staying here. Most of the reviews on Trip of this hotel is not trustworthy.
Response from Property: 尊敬的賓客,感謝光臨我們天津金皇大酒店。同時非常感謝您對我們的中肯評價。給您入住帶來的不愉快經歷,在此我們深表歉意。您所反映的房間安排問題問題,對於我們的服務質量的改進和提升是非常重要和有價值的。同時也希望您能進一步與我們取得聯繫反饋更多細節,真誠期待在不久的將來能為您奉上更好服務。
Sebaccino
Queen Room
Stayed in Sep 2024
Couples
4 review
8.5/10
Very Good
Posted on Dec 19, 2024
Got a room on a high floor with a view of the city centre. It was upgraded to a kind of suite with a living room. Overall not bad, however the interior design is a bit outdated but still clean and comfortable. Internet connection works well.
Response from Property: Dear Guest: Thank you for staying at Golden Crown Hotel Tianjin. We are very glad that you have had a pleasant stay. Your satisfaction is our pursuit,we will make continuous efforts, hope you continue to pay attention and support us . We sincerely look forward to your visit again.
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Couples
7 review
4.5/10
Posted on Apr 23, 2025
Location is okay, but the cleanliness of room was awful, found hair on washroom floor, bay window area, we asked for no smoking room but first room we walked in had the cigarette smell, then we changed to another room, it’s better.
Response from Property: 尊敬的賓客您好,我們十分重視您的到店體驗以及點評分享,已把您的評論及時反饋給相關部門。希望您能及時與我們取得聯繫,進一步反饋更多細節以便我們瞭解更多相關訊息並能為您妥善處理。期待在不久的將來能為您奉上更好服務。
Anonymous User
Queen Room
Stayed in Mar 2025
Business travelers
1 review
7.0/10
Posted on Apr 9, 2025
The cleanliness is poor And breakfeast is not So good. They need To add more western food.
Response from Property: Dear guests, we attach great importance to your in-store experience and comments, and have promptly fed back your comments to the relevant departments. We hope you can contact us in time and provide us with more details so that we can learn more about the relevant information and handle it properly for you. We look forward to serving you better in the near future.
MINJ GAL
Deluxe Room
Stayed in Jul 2024
Business travelers
13 review
10.0/10
Outstanding
Posted on Aug 6, 2024
Comfortable ✅
Clean✅
Good Location✅
Quiet✅
Good loocking from hotels outside ✅
All things in the hotel if you want to chill✅
6/12
Response from Property: Dear guests, it is a great honor that you have chosen to stay at Tianjin Golden Crown Hotel. We will always maintain our consistent service concept of treating guests like relatives and friends and will never let you down. Thank you for your praise. It is the job of every employee to help every guest reduce the hardship of the journey. I hope that we can serve you again next time you come to Golden Crown.
Guest User
Premium Queen Room
Stayed in Feb 2025
Business travelers
9 review
7.0/10
Posted on Apr 4, 2025
I like the bed was nice and stiff. You need to walk about 5-10 min to get to the subway.
Response from Property: Hello! Thank you very much for choosing to stay at Tianjin Golden Crown Hotel and leaving your valuable comments. We value every guest's stay experience and will continue to actively improve and enhance it. We will continue to work hard and sincerely look forward to providing you with better service in the near future.
Loki17
Executive Deluxe Queen Room
Stayed in Jan 2025
Couples
4 review
9.0/10
Great
Posted on Apr 14, 2025
Breakfast was limited. The room was clean and satisfactory. The location was good because it was near many things we wanted to do.
Response from Property: 尊敬的賓客您好,非常感謝您選擇下榻天津金皇大酒店並留下寶貴點評。我們注重每一位賓客的入住體驗並將不斷積極提升與改進,真誠期待在不久的將來能為您奉上更好服務。
Guest User
Twin Room
Stayed in Jan 2025
Family
1 review
9.0/10
Great
Posted on Feb 22, 2025
The room is clean the service is good . I enjoy staying in this hotel . Thank you very much.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇下榻天津金皇大酒店並留下寶貴點評。我們注重每一位賓客的入住體驗並將不斷積極提升與改進,我們會再接再厲,真誠期待在不久的將來能為您奉上更好服務。
HALILI FATOS
Executive Deluxe Queen Room
Stayed in Dec 2024
Business travelers
31 review
10.0/10
Outstanding
Posted on Jan 21, 2025
Me coming back here for the 10th time and still Absolutely a great hotel for business travelers. Very friendly staff, clean rooms and very quiet. Would always recommend it to everyone
Response from Property: Dear guests, thank you for taking time out of your busy schedule to share your feelings with us, thank you for your affirmation of the service of Golden Grown, it is our honor to provide you with warm service. We hope you will continue to give us your love and support, and sincerely look forward to your next stay. I wish you a smooth work and a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Couples
9 review
10.0/10
Outstanding
Posted on Nov 19, 2024
The location was very good, and the staff was very friendly.
Response from Property: 尊敬的賓客您好,非常榮幸您選擇下榻天津金皇大酒店,我們會一直保持一貫的待客如親友的服務理念,一定不會讓您失望的,在此也感謝您的點名表揚,幫助每一位客人減輕旅途中的辛苦是每個員工的本職工作,希望下次您來金皇能夠再次為您服務。
Alex Kopys
Premium Queen Room
Stayed in Dec 2024
Couples
2 review
9.0/10
Great
Posted on Jan 14, 2025
The hotel is conveniently located. Three minutes from the metro station (4 branches). Very friendly staff at the reception. We even checked in two hours ahead of the official check-in time. After learning that it was my birthday, the hotel staff brought us fruits to the room.
The room itself is cozy and clean. One of the disadvantages is that it is very cold in the bathroom, which has windows facing the street. Well, the pool on the minus ground floor is tiny.
As for breakfast, it's good and satisfying.
Overall, it's good. But not exactly "five stars", in my usual sense.
Response from Property: Dear guests, thank you for staying in Golden Grown Hotel, thank you for your recognition of hotel service and breakfast, looking forward to your stay again, we will make continuous efforts to provide you with better service