Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.8
Service8.8
Cleanliness8.8
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All reviews(12)
Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(1)
Andy Miklav
Standard Double Room
Stayed in May 2024
Business traveler
4 review
9.5/10
Amazing
Posted on Jun 21, 2024
Great hotel, nice town!
Guest User
Stayed in Jan 2024
Business traveler
2.0/10
Posted on Feb 29, 2024
The hotel is partially under renovation and the restaurant is closed. Nice yeah, but ok. If you plan to come on a Tuesday, keep in mind that all restaurants are closed, except 1 which is obviously fully booked (Sudhaus), and the closest open is at 7 km away. That’s what I have been proposed at the reception, careless about the fact I had just drove 700 km and the last thing I wanted was to take my car again. Not even a biergarten around, the absolute nothingness. It’a not the hotel’s fault. But is it possible not to ensure to the guests the possibility to have dinner somewhere in town ?
Guest User
Stayed in Sep 2022
Other
10/10
Outstanding
Posted on Oct 12, 2022
Entrance somewhat daunting with noisy major renovations upon arrival in mid-afternoon. Compensated for by the receptionist bringing us both mugs of excellent local beer to our room. Rooms light and bright and nicely modernized.
Guest User
Stayed in Jun 2024
Other
10/10
Outstanding
Posted on Jul 23, 2024
Das Schloss ist in einem TOP-Zustand. Wir waren begeistert. Die Zimmer sind modern eingerichtet, sehr sauber, alles vorhanden. Das Personal sehr freundlich und hilfsbereit. Frühstück war außergewöhnlich vielseitig. ... und die Kulisse, insbesondere am Abend ... wunderschön wir kommen bald wieder
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Guest User
Stayed in Mar 2024
Other
8.0/10
Very Good
Posted on Apr 24, 2024
Das Schloss selbst ist ein Erlebnis. Zentral in Thurnau gelegen, hervorragend saniert, ein tolles Erlebnis. Frühstück war OK - passte zum guten Preis-Leistungs-Verhältnis. Leider merkt man, dass aktuell keine überaus engagierte Hotelmannschaft im Haus tätig ist. Das Zimmer war zur Anreise nur unzureichend gereinigt. Die Möbel hatten Staub der letzten Wochen (!) angesammelt. Wenn die Suche nach einem neuen Betreiber abgeschlossen ist, wird hoffentlich wieder durchgestartet. Das Haus hätte es verdient.