Guest User
July 5, 2025
I often stay in this hotel, and it's generally good! It's just that the quality of the service staff is uneven, some are good, some are bad! Management needs to be strengthened. For example, I booked a room for check-in on the same day, and the platform showed that the check-in time was 2 o'clock, but sometimes I arrived a few hours in advance, and he didn't open the room for you even if he had a room, and asked you to pay half a day's rent! He only opened it to me when I wanted to complain to him. And yesterday, on July 4th, I arrived at the hotel at 12:30 local time, and I checked in one hour in advance. There was no room for me, and I had to wait until after 2 o'clock to check in, and he only opened it to me after I lost my temper. I don't know if it has ideas about the platform or the service staff! Why do we have to wait until the guests get angry before opening the room for check-in. This kind of service management is difficult to happen in other hotels. So it is recommended to be flexible and improve the service quality to increase the source of customers! Strive for better development. (I also stayed in room 311 of this hotel on July 5th)
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