Mindil Beach Casino Resort

The property provides excellent facilities including multiple pools, a gym, and friendly staff. Its location offers easy access to the airport, city center, and Mindil Beach, with stunning sunset views.

For a hotel that appears to be a luxury ****** hotel the customer service is awful. Staff are very unfriendly, unhelpful, and unsympathetic. You can use the infinity pool on weekends for free if you are not a guest, so I would recommend not staying in the hotel and just enjoying the pool and ******.

Was expecting more given the price we paid, apparently already considered low season. The pool lagoon was disappointing and expected higher standards, more staff and cleanliness. Hotel restaurant food expensive unless ******** and apparently would have great discount. Room service was good and value for money. Expected small amenities like free bottled water to be more generous given the heat. Apparently just 2 bottles per check in although we stayed 2 nights . Bathroom and toiletries reasonable although bathroom door had a drum which made it inconvenient to open as door swung closed automatically ..