Alexandra Elegance Bridging Generations

Service: The hotel is widely praised for its exceptional service, with staff consistently described as friendly, attentive, and professional, creating a warm and welcoming atmosphere.

Thoroughly enjoyed our stay at the Alexandra Elegance in Potas with fantastic Service, amazing food and good quality accommodation. The hotel prides itself on a high quality service to its guests and it’s very consistent in achieving this. A good variety of food was amazing all days with other options at other venues. We travel worldwide regularly and feel this is one of the best hotels we’ve ever stayed at. Well done to the managers and all the service team, we were very impressed. The only minor issues we had is that we felt the sun shades are to high and require a fair bit of adjustment as they provide shelter for your next door neighbours sun bed! It’s an odd one and we’ve never seen them so high!They need to come down about 50cm and would provide far more specific shade to the individual. Also we felt the music near the pool and bar area was too loud and not particularly relaxing, It should be turned down so it’s more background music. These are minor niggles and felt this hotel was fantastic and a really relaxing base to explore the Island. Well done to everybody, you should be proud of your attention to detail and your guests high quality service. You made our stay at your lovely hotel exceptional, thank you.

We stayed for 8 nights with a little kid. And I was quite sad when we had to leave, which says it all really. The staff is great, the hotel is great and is being well maintained, the food is very good, the drinks are great, the desserts, fruits and nibbles are great, the level of relaxation even with some kids around incl my own is great. It's neither too big, nor too small and is very NOT crowded because by my count there are around 35 rooms of which like half have their own private pools so people are very spread out in the resort at all times. You can always find plenty of sunbeds both on the beach or around the pools and the pools themselves are not crowded at all. The pool water is warm in mid June, ideal for both kids and adults. The beach is not great IMO - it's mostly man made it seems and as a result is very rocky and muddy. You have platforms that you go on in order to go to deeper in the water where the water is good enough to dive. If you just want to enjoy the sun and sand without going into the water then I guess its alright since the beach bar is included in the all inclusive package. The good thing is there are somewhat decent beaches in Potos and Limenaria like 2 to 5 mins away by car - they are alright even if they are not perfect. For example last year we went to Pachis beach in the northern part of the island and that was better than Potos and Limenaria (but also requiress a hefty min spend per sun lounger to stay there). Parking is plentyful, we never had an issue. The 3 pools are with these depths - 0.6m, 0.8m-0.6m mix and 1.4m, so perfect for kids and adults alike. For evenings out both Limenaria and Potos have decent tavernas, bars, cafes. Daytime other than pools and beaches, there are tennis court, kids playgrounds, giant chess, billiards, Table tennis, spa and maybe some other things to do that I am forgetting. A few MINOR suggestions for next year: - Would be great if you can add some small retractable laundry drying racks in the rooms - just to be able to put wet swimwear and for example shirts on there, not to to do full blown laundry of course. - A little more variety in main meals in the restaurant, especially for lunches. - Get and serve drink orders a little faster for lunch/dinner. There aren't that many guests and sometimes we would get the drinks near the end of the meal - to me it seemed more lack of organization rather than lack of sufficient staff on this. Hoping to be back next year in all honesty :)