Alexandra Elegance Bridging Generations

All in all very good Hotel. Staff is the best. Especially Dinner Main Course but whole dinner and lunch is not varying as much as it has to be at a 5 Star resort.

This hotel surprised both me and my mum. We used to go to the top hotels in Greece so we didn’t have high hopes. HOWEVER, we were more than pleasantly surprised. Hotel room was great, private pool even better. But the best was the hospitality. I’ve never been in hotel with so friendly and welcoming and professional at the same time. I’d recommend Alexandra Elegance to everyone

warm welcome on arrival with a very welcoming cold drink, shown to our room which i must say was very well presented big spacious room, large bathroom with equality large shower, bed was supper comfy. the view from the balcony was nice very relaxing to sit on there and admire sea view and watch the sun setting .... breakfast was nice plenty of choice although not everything to my taste but would never go hungry, bar and infinity pool area was very tidy and a pleasure to sit and have a relaxing drink. all the staff in the hotel that i spoke with were very polite and friendly giving the impression nothing was to much bother. well done all the severing staff. beach area i would say was like a lot of Greek beaches I've been on not fantastic as Stoney so yes sea shoes required, beach towels regularly changed which was good nice garden area pleasant to walk around. Not so good points. sun loungers not the best on beach for the standard of the hotel, but were free for the Elegance customers. once off beach the walk way back to hotel was rough maybe some improvement there required. closing the pool at 6pm seemed way to early i understand service team need time to clean but still to early. most disappointing was the standard of room cleaning, although cleaned each day with fresh towels and bedding it was only a basic brush and mop over, on a number of occasions the glasses and cups not cleaned / replace with clean, it was evident that the balcony glass had not been cleaned very well as well as the floors, i would only give 2 out of 5 for room cleaning. on one occasion returning to our room in front of the door and just inside room was covered with concreate dust / debris, cable sleaving screws from what i assume was due to having a door light replaced, on this occasion i did have to call for the service team to come and clean area. despite my negative points they were not to the extent of ruining my holiday, but had these issues albeit minor ones not been evident my stay would have been vastly improved. some may think i am being picky but this is my overall opinion.