Alilo by Muuk
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tepoztlan
Alilo by Muuk
Carr Cuernavaca-Tepoztlán KM 15, Tepoztlan, Morelos, 62300, Mexico
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Amenities
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
Luggage storage
Bar
Table tennis room
All Amenities
Property Description
Located in Tepoztlán, Alilo by Muuk is a 4-minute drive from Artisan Market of Tepoztlán and 6 minutes from Tepozteco Pyramid. This hotel is 9.5 mi (15.3 km) from Galerias Cuernavaca Mall and 13.3 mi (21.4 km) from Six Flags Hurricane Harbor Oaxtepec.
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7.9/10
GoodCleanliness7.9
Amenities7.9
Location7.9
Service7.9
All 57 Reviews
Surroundings
Landmarks: Marquina Tepoztlan of. Garden
(520m)
Landmarks: Casa Chavela
(600m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Suite With Hot Tub And Mountain View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Mountain view
Towels
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6
Superior King Room-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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4
Romantic Room, 1 King Bed, Non Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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4
Family Room, 2 Queen Beds, Non Smoking
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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6
Deluxe Room with One Double Bed Non-Smoking
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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Guest Reviews
7.9/10
Good
57 reviews
Verified Reviews- Cleanliness7.9
- Amenities7.9
- Location7.9
- Service7.9
Average for similar properties in Tepoztlan
Aida
May 5, 2025
Hv to say that staff was so very attentive and friendly, especially in the restaurant.
However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room.
My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken.
Place is nice but I will not repeat for booking and staying there.
Samantha
May 3, 2025
Hospitality was incredible! Thanks for making us feel so comfortable!
JUAN DE LA LUZ
March 17, 2025
Me encantó. regresaré.
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Marco Antonio
March 17, 2025
Excelente hotel, las habitaciones muy bonitas y cómodas, mucha tranquilidad para descansar y el personal muy amable, todo bien, se recomienda ampliamente.
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YARA AIMEE
February 21, 2025
Relación calidad precio muy mala
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German
February 12, 2025
El hotel es bonito, aunque el mantenimiento de las instalaciones se nota descuidado, desde los azulejos de la alberca, la cancha de tenis que está inservible, y algunas áreas de los jardines.
El personal fue cordial, pero parco, es decir, se limitaban a cumplir con su trabajo.
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ANALIA
January 30, 2025
todo bn
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Monica
November 18, 2024
Muy buena
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Hector
December 23, 2024
El horario del restaurante para desayunar decía desde las 7am sin embrago al llegar nos dijeron que abría hasta las 8:30 y nos quedamos sin desayunar por falta de tiempo
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Free
Luggage storage
Bar
Table tennis room
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Outdoor swimming pool
Spa
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Safe at front desk
Luggage storage
Front desk (limited hours)
Temporarily closed
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Table tennis room
Gym
Massage room
Spa
Additional charge
Public baths
Public Areas
Smoking area
Picnic area
Garden
Cleaning Services
Clothes dryer
Business Services
Conference room
Additional charge
Business center
Multi-function room
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–12:30
Front desk hours: [Mon-Thurs]08:00–20:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, American, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,000 (approx. PHP 2,848.66) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 17
Located in Tepoztlán, Alilo by Muuk is a 4-minute drive from Artisan Market of Tepoztlán and 6 minutes from Tepozteco Pyramid. This hotel is 9.5 mi (15.3 km) from Galerias Cuernavaca Mall and 13.3 mi (21.4 km) from Six Flags Hurricane Harbor Oaxtepec.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekdays from 8:30 AM to noon and on weekends from 8:30 AM to noon for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Rooms have private balconies. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekdays from 8:30 AM to noon and on weekends from 8:30 AM to noon for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Rooms have private balconies. Conveniences include phones, as well as safes and coffee/tea makers.