Residence Inn Tempe Downtown/University

Service Quality: Staff members are consistently praised for being friendly, helpful, and attentive. Their willingness to accommodate guest requests and provide guidance on local attractions contributes to a positive overall experience.

I like the way your rooms have a kitchen and its very spacious. I also like my room had 2 TV's, so I could watch my own shows and my guest can enjoy their shows. What I dislike, which is not very often when I stay here, the curtain in my room couldn't close all the way. Which some sunlight came through. And had a problem with the living room TV, the remote wouldn't work. I did call down and they switched out the remote, but still wouldn't work. Luckily I was technology savy, I got it to work myself.

What a great stay! We owe a special thank you to Jamaciana at the front desk. She welcomed us in, and saw the size of our party (4 of us) and worked to see if there were any upgrades she could get us. And she did! We had ample room to spread out and relax after a long travel day. The breakfast staff was amazing as well. Great food, lots of options, and it was kept full all morning. My daughter slept through breakfast and I bought some cereal for her later. The front desk got me some milk without me even asking for it. The staff at this hotel is top notch. The rooms were clean and I would stay here every time we're in the Phoenix/Tempe area. We had views of the ASU stadium, parking was easy, dining options were nearby. It has it all. One thing that could be improved on (No one is perfect), the air filter in our room was crazy dirty and should probably be changed. Even with that small thing, this is the perfect place to stay.