Temecula Creek Inn

Facilities and Activities: Guests frequently mention the golf course and walking trails as highlights. The property includes spacious rooms with comfortable beds, outdoor patios, and a restaurant/bar with satisfactory dining options.

My spouse and I stayed at Temecula Creek Inn based on a recommendation from Pechanga Hotel. We were in town for a friend’s wedding and thought this would be a great place to stay, given its reputation and higher price point. Unfortunately, our experience was disappointing from start to finish. We had communicated with reservations ahead of time about arriving early and it was noted on file. While we understand early check-in isn’t guaranteed, we expected at least some effort or courtesy from the front desk. Instead, we waited nearly two hours after a long drive from Los Angeles. When we finally received our room key, we were placed on the second floor instead of the first, but that wasn’t the main issue—the room itself was. The carpet was very dirty, the comforter had dark stains, and the bathtub showed signs of poor cleaning and heavy wear. We decided not to let that ruin our weekend and went to enjoy our friends’ wedding. The next morning, after returning late, I called the front desk around 10:20 a.m. to request a short late checkout. The clerk and her manager immediately said no, without offering any options or flexibility. Even an extra 30 minutes would have helped, but their lack of empathy and unwillingness to assist was disappointing. We’ve traveled often and stayed at many hotels, but this was one of the poorest service experiences we’ve had. Management should empower their staff to show more hospitality and problem-solving. A little care and flexibility go a long way in making guests feel appreciated. Sadly, we won’t be recommending or returning to this property.

The convenience factor was great considering we were golfing, having dinner and staying there but these room are in extreme need of repair. Our fridge was leaking and the carpet was soaked around it. The bathroom floors were filthy. They provided a blower for the carpet and a discount on the rate but $400.00 for this compared to Pechanga. I know they’re working on an upgrade but none of these rooms are worth 400.00.