Four Points by Sheraton Surabaya, Tunjungan Plaza
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari

Four Points by Sheraton Surabaya, Tunjungan Plaza

No.2 of Four-Star Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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hotel overview picture
Last booked 24 mins ago
Highlights
Varied breakfast
Free parking
Ideal location
Excellent service
Sparkling clean
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Amenities
Public parkingFree
Business center
Wi-Fi in public areasFree
Conference room
Children's pool
Gym
Restaurant
Car rentals
All Amenities
Property Description
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
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9.5/10
Amazing
Came here for friends wedding , was a great stay
All 202 Reviews
Surroundings
Airport: Juanda International Airport
(19.8 km)
Train: Surabaya Gubeng Train Station
(1.8 km)
Train: Surabaya Pasar Turi Train Station
(2.4 km)
Landmarks: XXI - Tunjungan Plaza 5
(<100m)
Landmarks: Chipmunks Playland & Cafe Tunjungan Plaza
(100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room 2 Single Bed
6

Deluxe Room 2 Single Bed

2 Double bed
28m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Room 1 King Bed
8

Deluxe Room 1 King Bed

1 King bed
28m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premium Suite
7

Premium Suite

1 King bed
53m² | Floor: 10
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premium Room
8

Premium Room

1 King bed
40m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds
4

Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds

1 King bed and 1 Queen bed and 1 Bunk bed
Fixed window
Non-smoking
Air conditioning
Room Details
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Guest Reviews

9.5/10
Amazing
202 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.4
  • Location9.7
  • Service9.5
Average for similar properties in Tegalsari
Most Mentioned
AI Summary
The hotel impresses guests with its delicious breakfast options and modern, clean rooms. Its convenient location near Tunjungan Plaza and friendly, helpful staff add to its appeal.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 28, 2025
Came here for friends wedding , was a great stay
A‍l‍v‍i‍n‍ ‍C‍h‍o‍w‍ ‍W‍e‍i‍ ‍H‍o‍n‍g
May 26, 2025
Perfect hotel with perfect location. Food is delicious as well.
J‍a‍m‍e‍s‍ ‍S‍u‍l‍l‍i‍v‍a‍n‍t
May 26, 2025
Always love this hotel. Near with biggest mall ins Surabaya
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 16, 2025
Excelent
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
This was my first trip to Surabaya and I had decided book Four Points Sheraton Tunjungan given its central location and competitive room rate. I was pleasantly surprised when the hotel recognized my Marriott Bonvoy member status and accorded me the corresponding benefits despite me not making this reservation via the Marriott Bonvoy app. Kudos the hotel staff for that!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 13, 2025
The staff at this hotel were very friendly and helpful throughout our stay. The room was very clean and comfortable. We also enjoyed a delicious breakfast every morning and loved the strategic location, next to the mall 👍
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 10, 2025
Good location, clean, rich breakfast
Original TextTranslation provided by Google
W‍u‍h‍a‍t‍e‍y‍a‍w‍a‍n‍g‍w‍e‍i
May 5, 2025
The room is much better than expected. The front desk service is very good. Friendly and polite. The breakfast is very rich. Dinner is ordered. The taste is good. There is a shopping mall next to it, which is convenient for shopping. The stay experience is very good.
Original TextTranslation provided by Google

Services & Amenities

Conference room
Gym
Restaurant
Bar
Multi-function room
Outdoor swimming pool
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican, Asian
StyleBuffet
AgeFee
Children 17 years old and under
IDR 125,000 (approx. PHP 426.40) per person
Adult
Buffet:IDR 250,000 (approx. PHP 852.79) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 294
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Frequently Asked Questions

What is the cancellation policy for Four Points by Sheraton Surabaya, Tunjungan Plaza?

The cancellation policy for Four Points by Sheraton Surabaya, Tunjungan Plaza varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Standard check-in time at Four Points by Sheraton Surabaya, Tunjungan Plaza is 15:00 and check-out time is 12:00.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide breakfast?

Yes, Breakfast is offered at Four Points by Sheraton Surabaya, Tunjungan Plaza. Breakfast option(s): American, Asian.

Can I bring my pet inside the Four Points by Sheraton Surabaya, Tunjungan Plaza?

As much as we love pets, unfortunately, we are unable to accommodate them in Four Points by Sheraton Surabaya, Tunjungan Plaza.

How far is the Four Points by Sheraton Surabaya, Tunjungan Plaza from the closest airport?

The closest airport is Juanda International Airport, and it is about 41 mins from hotel by car (19.8 km).

Is airport shuttle service offered by Four Points by Sheraton Surabaya, Tunjungan Plaza ?

Yes, at Four Points by Sheraton Surabaya, Tunjungan Plaza, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport25.45KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station1.75KM
Average Price FromPHP6982
Hotel Star Rating4