Lake Taupo Holiday Resort

Lovely park, very big, camper van sites are good, facilities are clean and tidy, the swimming pool is a great size just needs to be much warmer in the cooler months as was way to cold in Sep to enjoy it

Amazing! Winter holiday must do! Would definitely return. Get a floaty if you have younger children & pool noodles for older kids even adults for the pool. Clean facilities. Lovely staff! Highly recommend 👌

We were here the second time for our off season camping. Best spot in NZ for kids. Our daughter always makes friends here and full enjoys the clean and safe facilities. The Premium sites are the only ones we can put our big tent setup into one space without paying for 2 places. Absolutely love it. Staff are super friendly. FACILITIES are super clean. We are coming here regularly now

Extremely Disrespectful Treatment by the Owner – Would Not Recommend My experience at Lake Taupō Holiday Resort was deeply upsetting and honestly one of the worst I’ve ever had at any accommodation. What should have been a relaxing time away turned into a stressful and unpleasant encounter due to the owner’s shocking behavior. I approached the owner to discuss a situation calmly, hoping for a reasonable and respectful conversation. Instead, I was met with hostility from the start. He didn’t listen to anything I was saying, immediately became defensive, and began swearing at me aggressively. His language was completely unprofessional and totally uncalled for. Worse still, he got right up in my face, yelling and clearly trying to intimidate me. His tone was arrogant, threatening, and incredibly disrespectful. I felt extremely uncomfortable and unsafe – no guest should be treated that way under any circumstances. This is not how anyone in the hospitality industry should behave, let alone the person in charge. II would strongly advise others to think twice before booking here. No one deserves to be spoken to or treated the way I was, especially when simply trying to resolve a matter politely. Absolutely unacceptable behavior from someone running a public-facing business.

First time stay, will never stay again! I think as we paid top dollar for our campsite, we expected better. It does seem there were maximum people allowed to camp at the same time, but the facilities ie - kitchen/toilets were rammed and filthy and not big enough to cater for the masses. We camped in a tent, did not take a BBQ as we thought we could use the camping ground ones. Well that was a mistake, as there is only 1 BBQ in the block we were staying. One BBQ! What a joke! There are 2 BBQs in the other block nearer the entrance. Don't even think about using the kitchen, it is very very small for the hoards that used it all at once, and only one oven. Families rammed inside cooking and eating and yelling over the top of each other. Food left everywhere as people could not be bothered to tidy up after themselves, what are their own kitchens like? It was just awful. There were only 2 BBQ tables outside on the lovely grassed area, if there were more tables outside, I am guessing families might have used these instead of staying in the kitchen for over an hour at a time. Fridges/Freezers were also at a minimum, there wasn't any room for any of our food ever, so we resorted to buying copious amounts of ice each day to stay away from the chaos. That kitchen seriously scarred us, it was revolting. The hygiene standards of others saw food in sinks that blocked up, food and wrappers inside the dishracks for your clean dishes to drain. Food on the floor that people had dropped but not bothered to pick up. Now I totally understand that this is not the resort's fault, but it is definitely their problem, and one that needs to be addressed and fixed. Maybe Management should communicate with their cleaners to see how bad it gets. And for the amount of people there each day dirtying up the place, there needs to be a couple of cleaning services a day. Hey wait on, why not have another 2 x sets of Kitchen/toilets for the park? That would really take the pressure off the existing facilities, and maybe invest in another few BBQs while you are at it. I recommend the Management/Owners should have a walk around the park at peak times (ie - Xmas, holiday times) to see what guests are subjected to. The no noise policy..... well we were woken up to an individual at 7.30am on Xmas morning who took their massive speaker to the kitchen, plugged it in and put it outside the door, directed at the campground playing music. Wow, I thought this place was strict on not being too noisy and respecting all campers. Not sure on how you would be able to police this though. We had a speaker, but chose to be respectful and did not blast it with our choice of music, as not all like our music. But we did endure many others favourite hits, many many times. When we booked ages ago, there was a minimum of 7 nights stay, we arrived a day late (our choice) and we chose to leave a day early, we couldn't stomach the filth anymore. There were a couple of positives so I feel I must share, the hydr

This place looked like a novelty on booking - the pool and slides and the "swim up" bar appealed. We have 9 and 5 year olds who love water, and they love the pool, fair enough. Seeing overweight, sunburnt parents day-drinking and getting rowdy each and every day soon lost its appeal! So did the HOARDS of people staying here, including flocks of foreign tourists, which I've nothing against but wasn't expecting. The place is over crowded, noisy, and the utilities aren't fit for purpose - not big enough, not cleaned enough... you've got peope teaming out of them, and they are unhygienic. Right now, my kids are in bed and there's a rowdy tent playing very loud music with pumping bass. We've been told there's nothing they can do until noise patrol comes over at 11.30pm! Their pamphlet says all noise must stop at 10pm which they clearly have no interest in upholding. A joke. We had to invest in a portable fridge as no space in communal area. Staff are nice. I think we will leave a day early. 6 nights is too much. Wouldn't stay again if you paid us! Merry Christmas.