Hotel Don Fernando de Taos, Tapestry Collection by Hilton

Pro: Lobby is beautiful front desk staff amazing they are the only reason for the 5 stars CON: Housekeeping is horrible had to request service and the didn't even clean room just replaced towels and trash. Had to go down and ask for new sheets to change my own bed

We stayed one night at Don Fernando's in July. The room was excellent as was the service. My husband and I decided to spend the extra money and enjoy drinks and dinner at the bar in the restaurant. What a mistake!! The bartender was a crab and did nothing all night long but complain about her coworkers and the customers - especially a customer that had concerns about a food allergy. The service was slow, the food was cold, and we had to ask several times for our bill. Then, the other bartender started talking politics with the couple next to us - the same couple that the female bartender had been spewing to! I do not care to hear politics - especially left -wing liberal politics - discussed when I am trying to enjoy my cold dinner. Stay away from the restaurant and bar unless you want an expensive, unpleasant evening!!

Enjoy our stay there. Nice decor and amenities.

Friendly staff, handicap friendly, restaurant on site

The room wasn’t very clean, and smelled musky like an old smokers room. The property looks more run down on the outside than the picture shows and patios weren’t set up to be inviting. We were told by a local it was the best hotel around, which may be true as it seems tourism in the area is down and places are struggling.

Nice lounge, fitness room & pool. Buildings are not clearly marked with room numbers so had to walk around to find. No complimentary coffee available in main Bldg.