Shady Brook Inn Village/Resort

This will now be an annaul trip for us! Vernon is amazing! In a world where customer service isn't valued anymore, this place is a gem! I don't think the photos really do justice - the place was a lot bigger than I expected and they have EVERYTHING - coffee, cups, plates, microwave, soap. It was a wonderful stay. Definitely coming back. I don't remember telling them that it was my sons birthday, but sure enough a "Happy Birthday Cameron" cake was waiting and a bottle of wine on ice for me!! Made my day!!

The beds/mattresses are all very uncomfortable. The couch with the sleeper sofa are both very uncomfortable.. There is Wi-Fi and internet but we had no cell phone service. There is no restaurant/cafe. It’s all boarded up and has been for awhile. Where we parked and walking up the stairs to the entrance were slippery with ice. The kitchen was wonderful and Vernon had provided bagels, fruit, and juice with a birthday cake. Vernon is a delight. Everything was very clean. We felt that since the resort is for sale the owners are just not putting anymore money in to it. We will not be going back.

The property was perfect for we needed. We had 13 people and plenty of room to spread out. Everything was clean except under the couch cushions when we went to open up the sleeper sofa. The smoke detector decided to start chirping at 11:30 pm so we had to do a bit of circus act to reach them as the ceilings are very high. We bought a new battery and replaced it the next day. Other than that it was a great weekend. Would definitely stay here again.

Joe and I have never had a better welcoming as we did at Shady Brook. Vernon was waiting for us to arrive outside and greeted us with a smile and handshake. Vernon even put”Welcome Joe and Rhonda”on the sign outside the hotel. That has never happened to us EVER and we travel all over the U.S. The room was spotless and so comfortable to spend the weekend. Thank you for your hospitality. We can’t wait to come back.

Location close to beautiful hiking trails. Owner made us feel wonderfully welcomed. Will stay there again!

We have family that lives near Shady Brook Inn and Resort, and after driving by the property many times, we finally booked a three-day weekend in the Enchantment Suite. The Suite, a one-bedroom, was larger than we expected, with a cathedral-style ceiling, private washer-dryer, full kitchen, and ample outlets, with plenty of room in the dining/living area to use the fold-out sofa bed without impeding use of the area. There is generally weak or no cell service in Taos Canyon, which Shady Brook's excellent wi-fi remedies, and while there is no need for air conditioning at this elevation we used one of the several fans available during an unusually warm afternoon (before the evening cool-down). We have known that the property itself is lovely and the location, situated in Taos Canyon between Taos and Angel Fire, is ideal for accessing the area and stunningly beautiful, but we were blown away by Vernon's warm hospitality as host, unparalleled in our travel experience. I see now from other reviews, which I hadn't consulted before booking, that Vernon's hospitality is consistently shared with all guests. We cannot wait to return and will not make the mistake again of booking anywhere else!