Grand Hotel San Pietro Taormina

"We stayed in early July and were deeply disappointed by what is marketed (and priced) as a 5-star hotel. While the views over the bay are undeniably beautiful, the overall experience was far below expectations. The building is visibly outdated, with only partial renovations. Many areas — including the gym and even the elevator (which has guests’ names scratched into the walls) — feel neglected and unluxurious. Our first room was facing the main coastal road and had no effective sound insulation. It literally felt like trucks were driving through the room. The issue was initially dismissed by staff, but after some pressure, we were moved to a quieter room — which we appreciated. Service, unfortunately, was poor across the board: – The pool bar refused service at 17:45, even though it closes at 18:00. Staff laughed when questioned. – Pool staff watched us move sunbeds and parasols without offering help. – The shuttle service was unreliable and disorganized. – The gym is in bad shape, with peeling paint, rusty machines, and no glasses for the water jug. – Breakfast included a surcharge for fried eggs— something I’ve never seen in any high-end hotel. The atmosphere was also less than relaxing, with a very mixed guest group, including loud and inconsiderate behavior from some. Staff made no effort to uphold a peaceful or premium environment. This hotel simply does not deliver on its promise. A beautiful view alone cannot justify poor service, outdated facilities, and an unrefined experience."

Mazzarò Sea Palace - the Leading Hotels of the World

"The room is very comfortable, there is a sense of design, there is a big terrace, the service and the five-star standard are some gaps"

The Ashbee Hotel

"2nd time staying here — impeccable service, incredible food, rooms and grounds of hotel are pristine. Everything extremely clean. A true 5 star hotel."

Atlantis Bay

"A very pleasant stay. Got upgraded when we arrived to a suite. The breakfast was great and location amazing."

Hotel Isola Bella

"Lovely hotel right in the waterside, restaurant was a bit dated but still pleasant"

Il Piccolo Giardino GH

"The location is great and the structure has great potential, however the cleaning is not well taken care of, especially in the common areas, and the breakfast is barely adequate. The pool area is decidedly unkempt and dirty, despite the exceptional view and location. It can certainly be improved with a few adjustments, cleaning and a bit of furniture or characteristic elements."

Hotel Villa Taormina

"Staff members were very helpful and nice."

Hotel Villa Paradiso

"There are few hotels to choose from in Taormina during the off-season. We finally chose this hotel. We didn't expect a good attitude, but it gave us a very good experience after checking in. The scenery here is really great. You can see the volcano directly from the room and the restaurant. The hotel's housekeeper is also very nice. He helped coordinate taxis and let us choose a hotel that uses public transportation, which is a lot more convenient."

Palazzo Vecchio Taormina

"There was no sunshine on the first day, so I didn’t feel anything. It was not until the sun came out on the second day that I realized the beauty of the room. The hotel service is good, breakfast is ordered and the quality is good. But dinner must be booked in advance, otherwise you won’t be able to eat it. The drinks bar is free but there is no coffee machine. The bathroom facilities and size are good 👍 and it is comfortable to use. If you are an elderly or disabled person, please note that the hotel is in the old town and cars cannot enter. You have to climb a high flight of stairs to get to the hotel. The staff will help you carry your luggage, so don't worry."

TPH Rooms

Taormina Palace Hotel

"The room is too close to the road. It feels like the cars on the road are about to turn into the room."

NH Collection Taormina

"The location is on the hillside of the ancient city, with the ancient castle in the background. You can see the ancient Greek theater on the top floor, and it is only a 1-minute walk to the central street of the ancient city. The room facilities are modern and generally superior rooms are relatively small and suitable for one person. You can see the sunrise from the balcony room."