130 Jalan Tanjung Tokong, Tanjung Bungah, Penang, 10470, MalaysiaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
123 review
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Verified reviews
Location8.8
Amenities9.1
Service9.4
Cleanliness9.7
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All reviews(123)
Positive reviews(120)
Reviews with photos/video(52)
Awesome rooms(32)
Perfect for business trips(15)
Great location(15)
Large rooms(10)
Many amenities(9)
Easy to get around(7)
Great swimming pool(6)
Nice sea view(3)
Negative reviews(3)
Ju yew
Studio Deluxe
Stayed in Jun 2025
Business traveler
7 review
9.5/10
Amazing
Posted on Jul 31, 2025
new hotel; the room is big and clean; the bed also comfortable. The room view is good.
Just that that soundproof not that good, can hear clearly the noise of open / close the door from other rooms. And my room face the main road, also can hear the noise from motor bike.
But luckily after 11pm (that was Monday), basically less traffic on the road and I managed to sleep tight.
Lastly, on the working desk, advised to add table lamp or ceiling downlight otherwise it is dimmed and not comfortable to work there.
Response from Property: Dear Ju Yew,Thank you for your great review and for staying with us. We're glad you enjoyed the spacious, clean room and comfortable bed.We appreciate your feedback on the soundproofing and desk lighting. Your comments are noted, and we will work on ways to improve these areas to enhance guest comfort.Thanks again for your support, and we look forward to welcoming you back soon.Warm regards,Serena | Assistant Residence Manager
MarcusOHY
Studio Deluxe Twin
Stayed in Jun 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 25, 2025
Good location with good service. Cleanliness tiptop condition. Quite new hotel. If you are lucky, you get to have a seaview
Response from Property: Dear Marcus OHY,Warmest greetings from Citadines Tanjung Tokong Penang.On behalf of the entire team at Citadines Tanjung Tokong Penang, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional.We truly appreciate your kind words and compliments. It warms our hearts to know that we could contribute to making your stay a memorable one.Once again, thank you for choosing Citadines Tanjung Tokong Penang. We look forward to the opportunity of welcoming you back for another exceptional stay.Yours sincerely,The ManagementCitadines Tanjung Tokong Penang
Leow n
1 Bedroom Premier
Stayed in Jun 2025
Couple
19 review
8.5/10
Very Good
Posted on Jul 23, 2025
Friendly staff
Room big and clean
Downstairs Bakery shop
Check in at second floor with Starbucks kiosk
Response from Property: Dear Leow n,Warmest greetings from Citadines Tanjung Tokong Penang.Thank you for your kind feedback. We’re delighted to hear that you enjoyed the spacious and clean room, the friendly service from our staff, and the convenience of having the bakery shop and Starbucks kiosk just downstairs.Your compliments mean a lot to us and will be shared with the team as encouragement to continue delivering excellent service.We look forward to welcoming you back for another pleasant stay in the near future.Yours sincerely,The ManagementCitadines Tanjung Tokong Penang
Guest User
1 Bedroom Premier Twin
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 25, 2025
Spacious, clean and full of amenities. You have induction cooker, microwave, family fridge, all utensils in the room. Will definitely stay again!
Response from Property: Dear Valued Guest,Warmest greetings from Citadines Tanjung Tokong Penang.On behalf of the entire team at Citadines Tanjung Tokong Penang, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional.We truly appreciate your kind words and compliments. It warms our hearts to know that we could contribute to making your stay a memorable one.Once again, thank you for choosing Citadines Tanjung Tokong Penang. We look forward to the opportunity of welcoming you back for another exceptional stay.Yours sincerely,The ManagementCitadines Tanjung Tokong Penang
Muhamad Aidid
Studio Deluxe Twin
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 9, 2025
PLEASE STAY HERE SUPER HOTEL CLEAN AND COOL THEN FRIENDLY STAFF GOOD AND ALL SECURITY ALSO HELP MUCH LOVE THIS HOTEL
Response from Property: Dear Muhamad Aidid,Thank you so much for the enthusiastic review and perfect score!We’re truly delighted to hear that you enjoyed your stay, from the cleanliness and comfort to the friendly team and helpful security. Your kind words mean a lot to all of us, and we’re so glad you felt well taken care of.Can’t wait to welcome you back again soon!Warm regards,Serena | Assistant Residence Manager
Guest User
1 Bedroom Premier Twin
Stayed in Jun 2025
Family
7 review
9.0/10
Great
Posted on Jul 12, 2025
I booked this hotel for my parents cuz my father discharged from Gleneagles hospital.. this hotel is new and they even have the shuttle to different places and hospital too … my father had to go to the hospital for check up before 7am .. the manager offered them to drop them off earlier … their efforts for guests are superb .. I went to visit my parents .. the room is clean and new .. everyday also offer housekeeping … thank you.. and this is my parents second stay at this hotel.
Response from Property: Dear Valued Guest,Thank you for the review.We’re truly happy to hear that you appreciated our friendly and helpful team, as well as the hospitality and value we offer. Your kind words mean a lot to us, and we’re glad we could make your stay a pleasant one.We look forward to welcoming you back again soon!Warm regards,The ManagementCitadines Tanjung Tokong Penang
Anonymous User
Studio Deluxe
Stayed in Jun 2025
Business traveler
4 review
8.0/10
Very Good
Posted on Jul 27, 2025
Great cleanliness. Breakfast is either 2 breads and 1 drink or 1 sandwich and 1 drink.
Response from Property: Dear Valued Guest,Warmest greetings from Citadines Tanjung Tokong Penang.On behalf of the entire team at Citadines Tanjung Tokong Penang, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional.We truly appreciate your kind words and compliments. It warms our hearts to know that we could contribute to making your stay a memorable one.Once again, thank you for choosing Citadines Tanjung Tokong Penang. We look forward to the opportunity of welcoming you back for another exceptional stay.Yours sincerely,The ManagementCitadines Tanjung Tokong Penang
Guest User
Studio Deluxe
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 2, 2025
Hotel is very new, opened in Q1 2025. Very comfortable and pleasant stay. Water dispenser on each floor so be sure to bring your water bottle for water refills. Nice gym on Level 15, with treadmills, dumbbells, and several other machines. Hotel location is very central. Close proximity to Gurney and also Batu Ferringhi. Good choice for business travelers and holiday makers.
Response from Property: Dear Valued Guest,Thank you for your wonderful review and perfect score!We’re happy to know you had a pleasant and comfortable stay with us. It’s great to hear you appreciated the convenient location, well-equipped gym, and our eco-friendly water dispensers. Your kind words mean a lot to us, and we’re especially happy to know we met the needs of both business and leisure travellers.We look forward to welcoming you back again soon!Warm regards,Serena | Assistant Residence Manager
Anonymous User
Studio Premier (with Kitchen)
Stayed in May 2025
Couple
3 review
9.5/10
Amazing
Posted on Jun 23, 2025
Room is spacious and clean. There is microwave in the room very convenient 🙏🏼 Will definitely stay again since we didn’t get the chance to use the pool and survey most of the facilities as this visit is short to celebrate my sister engagement. My first time ever to park our car at lift car park 🤭
Response from Property: Dear Guest,Thank you for the amazing rating and for taking the time to share your experience!We’re so pleased to hear you enjoyed the spacious and clean room, and that the in-room microwave added to your convenience. It’s wonderful to know that your stay was part of a special occasion, congratulations to your sister on her engagement!We're also glad you got to experience our mechanical lift car park, it’s definitely a unique feature! We look forward to welcoming you back again soon, hopefully for a longer visit so you can enjoy the pool and explore more of our facilities.Warm regards,Serena | Assistant Residence Manager
PHAIK SI
Studio Deluxe
Stayed in May 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 29, 2025
Clean room and easy to get around.. room comes with kitchen.. suitable for family staycation..
Response from Property: Dear Phaik Si,Thank you for your kind review and the wonderful rating!We’re delighted to hear that you enjoyed the clean and well-equipped room, and that the in-room kitchen added comfort to your family staycation. It’s great to know you also found our location convenient for getting around.We appreciate your feedback on the surroundings and will certainly take it into consideration as we continue to improve the overall guest experience.We look forward to welcoming you and your family back for another enjoyable stay soon!Warm regards,Serena | Assistant Residence Manager
Anonymous User
Studio Deluxe
Stayed in May 2025
Business traveler
16 review
9.5/10
Amazing
Posted on Jun 14, 2025
Strategically located between Georgetown and Batu Ferringhi. Suitable for travellers who enjoy a quiet yet convenient stay.
Response from Property: Dear Valued Guest, Thank you for the amazing review and high rating! We're glad you found our location convenient and peaceful, perfectly situated between Georgetown and Batu Ferringhi. It’s great to know you enjoyed the amenities, cleanliness, and service. We look forward to welcoming you back for another relaxing stay!Best regards, Serena | Assistant Residence Manager
Xiao Xiang
Studio Deluxe Twin
Stayed in Jun 2025
Family
5 review
8.5/10
Very Good
Posted on Jul 20, 2025
Everything is good. Will visit again, this hotel is super nice and clean.
Response from Property: Dear Xiao Xiang,Thank you for taking the time to leave us a review. We're so pleased to hear that you found everything to be good and that you especially appreciated the cleanliness and overall comfort of your stay.It’s great to know you plan to visit us again. We look forward to welcoming you back for another pleasant stay and hope to make it an even more memorable one next time!Warm regards,Serena | Assistant Residence Manager
Anonymous User
Studio Deluxe Twin
Stayed in May 2025
Business traveler
24 review
10/10
Outstanding
Posted on Jun 27, 2025
🌟 A Brand New Gem Near Gurney Bay!
This newly opened hotel is perfectly located near Gurney Bay, and it truly impressed us! The rooms are incredibly spacious, and the facilities are top-notch—ideal for a comfortable and relaxing stay.
Each morning, they offer a convenient grab-and-go breakfast, and there’s even an automated car park right on-site for hassle-free parking. Craving Starbucks? You’ll find it at the lobby—available for purchase, of course ☕️
What stood out most was the friendly and attentive service. The staff even gave us a courtesy call just to check if everything was going well during our stay, such a thoughtful touch!
Whether you’re traveling with family, as a couple, or for business, this hotel is a fantastic choice. Highly recommended!
Response from Property: Dear Valued Guest,Thank you so much for your fantastic 10/10 rating and for sharing such a detailed and heartwarming review! We’re happy to hear that you enjoyed our spacious rooms and the convenience of our grab-and-go breakfast and automated car park. Your kind words about our team’s attentiveness mean a lot to us. We believe in going the extra mile to ensure our guests feel welcomed and well cared for.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay at Citadines Tanjong Tokong Penang!Warmest regards,Serena | Assistant Residence Manager
ICE GOEY
Studio Deluxe
Stayed in May 2025
Business traveler
5 review
8.5/10
Very Good
Posted on Jun 9, 2025
Very clean and good space.
Good stay for us to prepare for next early working day out.
Response from Property: Dear Ice Goey,Thank you very much for your kind review and for choosing to stay with us at Citadines Tanjong Tokong Penang. We’re truly glad to hear that you found the space clean, comfortable, and ideal for preparing for your early workday. We’re delighted by your perfect cleanliness score and appreciate your positive ratings for our amenities, surroundings, and service. We hope to welcome you back again soon for another pleasant and productive stay.Warm regards,Serena | Assistant Residence Manager
Anonymous User
1 Bedroom Premier
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 19, 2025
Beautiful rooms, complete with a kitchen. There’s no breakfast buffet, just a convenient grab-and-go option. The hotel is in a good location if you have a car, but getting around is easy with Grab. Definitely planning to stay here again on my next trip to Penang!
Response from Property: Dear Valued Guest, Thank you for the perfect score and wonderful feedback! We're thrilled you enjoyed the beautiful room, kitchen amenities, and convenient location. It’s great to hear you found getting around easy and plan to return, we look forward to welcoming you back on your next trip to Penang!Best regards, Serena | Assistant Residence Manager