Dusit Thani Guam Resort Reviews

Response from Property: Dear Valued Guest,Håfa Adai ! We appreciate your great review, and I am humbled to learn that you enjoyed your experience here with us. And thank you so much you posted our elephants at entrance. Your feedback and these are encouraged us to continue to strive to deliver the utmost memorable services to our guests so we can progressively achieve the customer-satisfaction with each and every experience we provide our guests. We look forward to serving you again soon here at Dusit Thani Guam Resort! Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback and for recognizing Dusit Thani Guam Resort as one of the top luxury accommodations on the island. We’re truly honored by your kind words.It’s our mission to provide each guest with a memorable and exceptional experience through our prime location, heartfelt service, and world-class amenities. We're delighted to know you enjoyed your stay, and we hope to welcome you back again soon for another unforgettable visit.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear Valued Guest,Thank you for your fantastic review! We’re so happy to hear that you had a great time during your stay and enjoyed the convenient access to the pool, beach, and our central location in downtown. We can't wait to welcome you back on your next visit to Guam!Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear Winnie Guo,Hafa Adai! We truly appreciate your enthusiastic review. We’re delighted that you enjoyed the luxurious experience and that our service, rooms, and location met your expectations. And we thanked you to participate Yoga Class. We humble to know that you are really enjoyed room view and guest services that made your stay special with satisfaction. We can’t wait to welcome you back for another memorable experience. Until then, thank you again for your kind words and for recommending our hotel so highly!Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear Guest,Håfa Adai Thank you for your great review! We are delighted to hear how much you enjoyed your stay with us! We appreciate your support, and we look forward to serving you again soon here at Dusit Thani Guam Resort!

Response from Property: Dear Jay-Kim,Thank you so much for your outstanding review and perfect scores across all areas! We are truly honored to be called the “Best of Best at Guam” and it means a lot to our entire team.Your kind words encourage us to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back again soon.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear Valued Guest,Thank you for your kind feedback! We’re so glad to hear that you enjoyed your stay at our waterfront hotel. The beautiful views and prime location are truly something special, and we’re happy you had the chance to experience them.We hope to welcome you back soon for another relaxing stay!Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear Guest,Håfa Adai Thank you for your great review! We are delighted to hear how much you enjoyed your stay with us! We appreciate your support, and we look forward to serving you again soon here at Dusit Thani Guam Resort!

Response from Property: Dear Valued Guest,Håfa Adai Thank you for your great review! We are delighted to hear how much you enjoyed your stay with us! We appreciate your support, and we look forward to serving you again soon here at Dusit Thani Guam Resort!

Response from Property: Dear Robin Jo,Thank you for your kind feedback! And I can see the photo of nice blue Ocean!! We’re delighted to hear that you enjoyed our breakfast offerings, found the facilities clean, and appreciated the convenience of our location near the shopping mall.It’s always a pleasure to know that our guests had a comfortable and enjoyable stay. We look forward to welcoming you back to Dusit Thani Guam Resort for another memorable visit!Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear 최승호,Håfa Adai from Dusit Thani Guam Resort,Thank you for sharing your recent experience with us, and appreciated you posted nice photo! We’re delighted to hear that you enjoyed our central location and the beauty of Tumon Beach. However, we are sorry to learn that some aspects of your stay did not meet your expectations for a five-star resort.Your feedback is truly appreciated and has been shared with our team as we work to improve our service and facilities. We’re grateful you chose to spend your vacation with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

Response from Property: Dear Valued Guest,Thank you very much for sharing your recent experience with us at Dusit Thani Guam Resort. We truly appreciate the time you took to provide such detailed feedback. And appreciated you posted many nice photos in website!We’re pleased to hear that you enjoyed your stay in one of our higher-floor rooms and found the accommodations spacious and comfortable for your family. It’s also wonderful to know your children had fun at our pool and waterslide — we're always glad to hear when our younger guests leave with happy memories!We appreciate your observations regarding the beach access and views, and we understand that preferences can vary when it comes to privacy and natural surroundings.That said, we sincerely apologize for the inconvenience you experienced trying to reach our Guest Service team. Your feedback has been shared with the relevant department to ensure we improve responsiveness, especially for in-room support.We're glad you enjoyed our location's convenience to nearby shops and restaurants — even if a couple of them didn’t quite meet your taste expectations!We hope to have the pleasure of welcoming you and your family back for an even better experience in the near future.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms