Four Points by Sheraton Tallahassee Downtown

It was a excellent stay

The breakfast was good but not worth the price. The hotel is nice and staff is very friendly and welcoming. The view if your higher up is beautiful

This hotel is staffed by very kind, caring and professional individuals. If something needs attention, they are right on it. Roxanne, my waitress was extremely attentive and efficient. She greeted me with a warm and friendly smile and was attentive to all my dining needs. She is very efficient

Traveled with our two kids under 13. Checkout is at noon and at 8:30 AM a housekeeping associate just knocked her knuckles on our door AS SHE PROCEEDED to ENTER OUR ROOM. We had the do not disturb tag on the door! Unannounced. Did not ask for permission. Thankfully we had the latch latched so the door slammed to a stop after 2 inches. I was hoping to finally sleep in late for once. Nope. Then she did it AGAIN at 10am! Did not announce or ask permission. I finally called the front desk to report it after I went to the door and told her she was not allowed to do that. All she said over and over was “ok… ok…ok”. No English obviously. This was a complete violation of our privacy and trust. Due to this we will never stay here again. The bar/restaurant downstairs was good and very popular after 8pm. Location is good and plenty of parking. Coffee maker is the super small type with a little plastic tray and generic coffee packs. Not a Keurig k cup type. They did finally add min fridges in the rooms so that deserved a star.

Can't beat location if you are visiting FSU. The price is good too, in comparison to other Bonvoy hotels in the area. Rooms: a little worn out. Noisy if facing street. They do leave earplugs in the room which is nice. The beds are super comfy. During our most recent visit, we couldn't figure out how to use the phone to call front desk. No dial tone? We call it the slippery hotel because 3 out of the 4 times we stayed here, the wood floor near the door inside the room was extremely slippery. Dining: The chef loves butter. I didn't have the heart to send the food back because the server was alone and very busy. For example, a "bagel with cream cheese (no mention of butter)" has butter on on the bagel and cream cheese on the side?? Toast is drenched in butter as well, with extra butter on the side. One of the cream cheese packets was cracked open and they were room temperature instead of cold. Maybe they don't have to be refrigerated? Lots of sticky surfaces in bar/dining area. They gave us a welcome cookie at check in. It was a sugar cookie, and it was not prepackaged, so I assumed it was fresh baked. I wasn't expecting it to be so hard and stale and it hurt my tooth. Parking: A little bit of a tricky turn getting into the parking lot and at least once when we were there, the lot's lights were out and it was pitch black walking to the car at night. But they don't charge for parking which is nice, and hard to find these days. Bathrooms: Barely any TP on the roll when we checked in, and it was just messily torn and dangling. Only one extra roll provided. Our bathroom had a clogged sink (or the drain plug was broken), so dirty water took a few minutes to drain. I wouldn't care except when we used the sink, the old dirty toothpaste water splashed everywhere. It took a REALLY long time to get hot water in shower (maybe because we were on a high floor). They only provide body wash, shampoo, conditioner and moisturizer, so if you need or want bar soap or facial soap, bring your own. We keep coming back because of the location and price, and we just deal with all the quirks.

It was ok. Room: beds were comfortable although small (full size). Air conditioning worked well. Front desk was underwhelming- I could barely hear the front desk clerk, he didn’t explain anything (for example handed me a sheet of paper but didn’t explain to put it on my dashboard). The bar and restaurant was too expensive for the type of hotel ($50 for breakfast for 2). The shining star was Roxanne who served us breakfast- she was fast, efficient and a went above and beyond.