Royal Tulip Korbous Bay Thalasso & Springs

Is good hotel i like so much just I’m disappointed for food

I stayed at Hotel Royal Tulip Korbous and unfortunately, this was one of the worst hotel experiences I’ve ever had. While the location is undeniably beautiful — it ends there. Everything else is a complete disappointment. From the start, we were faced with unprofessionalism across every facility: reception, rooms, restaurants, and even the spa. The staff was disorganized, poorly trained, and at times, outright dismissive. The buffet was not replenished, and if you came a little late, there was hardly anything left. Worse still, the tap water is undrinkable, but the hotel charges for every single bottle of water, without exception. In a hot climate like Korbous, this felt more like exploitation than policy. A 35 TND boat trip, was charged 45 (originally we were asked 60 TND). No explanation, just a blatant overcharge. It honestly felt like we were being tricked at every turn. The worst part? The blatant discrimination when it came to late checkout. Some guests were granted late checkout, others weren’t, with no consistency or fairness. We were given three different answers about how many rooms could check out late and at what time. It was chaotic and frustrating. We also requested to speak with the hotel manager to give our feedback directly. Despite we saw him around, he refused to meet us under the fake argument of the usual “he is not around” , which speaks volumes about the leadership here. If he happens to read this review on Tripadvisor — this is the feedback you ignored. It was clear to all of us that the main focus of this hotel is collecting money, not providing quality service. Regular guests are treated as second-tier. The only “important” customers seem to be the hotel owners, wife, and their friends. Royal Tulip Korbous is a 7-star location dragged down by 0-star management and hospitality. Until serious changes are made, I strongly recommend avoiding this hotel. There are far better options in Tunisia where guests are actually valued. What a shame for a country with more than 3000 years of history and known for its genuine hospitality!