To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.2
Cleanliness4.5
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All reviews(60)
Positive reviews(56)
Reviews with photos/video(12)
Awesome rooms(18)
Clean and tidy(16)
Awesome stay(14)
Friendly staff(11)
Great location(11)
Poor value for money(5)
Convenient location(5)
Negative reviews(4)
IR@Ha
Standard Twin Room
Stayed in Dec 2024
Family
40 review
4.5/5
Great
Posted on Jan 30, 2025
Hotel with great location and the service of staff is great. Perhaps the review
Previous review of food make me very high expectation. Overall hotel is good
Aline
Main Building Premium Floor Suite, Twin with Bath
Stayed in Apr 2024
Couples
1 review
2.0/5
Posted on May 23, 2024
The worst hotel of my stay in Kyushu, but yet the most expensive. I paid more than €370 for a suite but the bathroom smelled like sewer. when I reported it they just offered me another smaller room and no other compensation despite my requests. I asked for a commercial gesture but there was nothing to be done. The only good thing is that the hotel is nice looking but that's no use if the experience is bad. The next morning they gave us 2 pens and a picture as compensation. I really thought they were making fun of us. I feel frustrated. I will never repeat this experience and I do not recommend...
Guest User
Main Building Standard Double Room 16 To 20 Sq M
Stayed in Aug 2024
Solo travelers
1 review
3.2/5
Posted on Sep 20, 2024
The front desk was very impolite on the day I checked in, kept asking me to stick the “do not disturb” sign on the door, even called to my room asking that at the moment I haven’t settled down yet! it’s good that not seeing them around afterwards. And the other front desk staff are nice and helpful.
P.S I stayed in this hotel 3 days 2 nights
Vincent Yuan
Standard Double Room
Stayed in Sep 2024
Couples
48 review
2.2/5
Posted on Oct 14, 2024
Don’t book this hotel. Be aware on 100% preauthorised payments during booking
Carie Lim
Main Building Standard Double Room 16 To 20 Sq M
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 27, 2024
Modern and clean hotel with a spacious parking lot!Great location !
liaw cynthia
Double Room
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 10, 2023
The hotel room is big and clean. The staffs were friendly and helpful. Easy check in and check out procedures.
Guest User
Standard Double Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Lovely hotel located 5 minutes walk to Takachiho Shrine and 15-20 minutes to Takachiho Gorge. Rooms were spacious and very clean. Excellent service at the reception desk.
Hotel provided seat cushions for us to sit on to watch the evening show at Takachiho Shrine. Also very helpful with confirming our next destination since we did not speak Japanese.
Lovely meals in the onsite restaurant.
I would definitely recommend this hotel and even stay here again one day.
Guest User
Standard Double Room
Stayed in Aug 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 5, 2023
I recently stayed at this hotel and was delighted with the experience. The room was incredibly comfortable, providing a cozy and relaxing atmosphere. The location was convenient, making it easy to explore the city. The staff were friendly and proficient in English, ensuring smooth communication throughout my stay. Highly recommended!
Shane Shim
Standard Double Room
Stayed in Mar 2024
Couples
1 review
3.2/5
Posted on Jul 12, 2024
The hotel location is ok, but for the hotel standard, is over-price.
Guest User
Double Room
Stayed in Aug 2023
Couples
2 review
3.2/5
Posted on Sep 27, 2023
The service is good and the hotel is new and nice.
However the bed is very springy and narrow and due to the way the cover beneath the sheet on the mattress fit the bed there was an annoying edge which limited the already narrow bed.
I'm very sorry but a good bed is priority number one in a hotel for me.
Theerudh
Twin Room
Stayed in Oct 2023
Couples
5 review
5.0/5
Outstanding
Posted on Dec 7, 2023
awesome place in a sleepy town
Guest User
Double Room
Stayed in Nov 2022
Solo travelers
1 review
4.5/5
Great
Posted on Dec 5, 2022
Great location, service and amazing breakfast. Rooms are new, modern and clean. However do note there's no onsen on-site.
Tanqicong
Twin Room
Stayed in Nov 2022
Family
5 review
5.0/5
Outstanding
Posted on Jan 3, 2023
Staffs were very helpful and room is clean.
KA HO
Standard Twin Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Since there are not many hotel options nearby, this hotel is also a good choice. The price is not cheap, but it is not bad. The room is clean and well-organized. There is a steakhouse nearby that is very delicious.
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Guest User
Main Building Standard Double Room 16 To 20 Sq M
Stayed in Nov 2024
Couples
1 review
2.7/5
Posted on Jan 11, 2025
I wish there was a hair dryer in the bathroom. I couldn't find one. It was hard to dry my hair.