Cloud Hotel Arena

Cloud Hotel Arena Reviews

Cloud Hotel Arena

13F., No. 197, Sec. 4, Zhongxiao E. Rd, Da'an District, Taipei, Taiwan, 106, ChinaView Hotel Details
Cloud Hotel Arena
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Cloud Hotel Arena Guest Reviews

4.2/5
Very Good
130 review
Verified reviews
Location4.5
Amenities3.8
Service4.3
Cleanliness4.2
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All reviews(130)
Positive reviews(122)
Reviews with photos/video(35)
Easy to get around(14)
Delicious breakfast(11)
Average sound insulation(9)
Convenient for shopping(7)
Perfect for business trips(6)
Close to metro(6)
Tasty coffee(4)
Nice bathtub(3)
Negative reviews(8)
Anonymous User
Business Room With City View
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 10, 2025
The hotel is in the perfect location right outside the metro station. From the airport it’s an express MRT to Taipei station followed by the metro which is 4 stops. The hotel has all the amenities you need for a stay in Taipei. We commonly used the bus and metro which were very convenient as the stops were right outside. The hotel is in a building which has a nightclub and we were warned prior about the noise and vibrations, but we didn’t experience any of this during our stay which was fortunate! I would highly recommend this hotel to all.
Response from Property: Thank you for your high praise, we will continue to optimize the facilities and maintain good service, look forward to your next visit.
Guest User
Business Room With City View
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Dec 8, 2024
Convenient location . Breakfast is nice. Lots of fruits and congee, bread, boiled eggs etc. Coffee machine is good.  Low bed is good for kids.  Take off shoes !
Response from Property: Thank you for your kind words and we look forward to your next visit.
Guest User
Standard Room-No Window
Stayed in Nov 2024
Solo travelers
4 review
4.5/5
Great
Posted on Dec 26, 2024
The room is good love the interior though the bathtub is a bit small breakfast need more improvement I will be back for sure
Response from Property: Thank you for your feedback and we look forward to your next visit.
Kuan
Standard Room-No Window
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The room is very clean. And it’s good to have a small bath tub inside the washroom. Also, the breakfast is delicious.
Response from Property: We appreciate your high rating and look forward to seeing you again.
Guest User
Business Room With City View
Stayed in Nov 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Dec 31, 2024
This hotel is on the 13rd floor of the buzzy Ton-Ling Plaza, sharing the building with OMNI and several other bars/lounges and QTime. While the rooms are older and musty (likely sharing the same ventilation systems as the smoking-friendly bars a few floors below), it is hard to beat the price for its location, clean and spacious rooms, friendly and helpful staff and included breakfast (albeit a little basic). The room was equipped with an air purifier, though not well soundproofed. I think I would stay here again if I were 10 years younger and wanted direct access to the club and bars, but alas... lifestyle creep 😅
Response from Property: Thank you very much for your high opinion of us, and we look forward to your next visit!
Desy
Standard Room-No Window
Stayed in Aug 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 8, 2024
not that bad, just kinda confuse when we trying to find the building. overall good for a quick resting.
Response from Property: Thank you very much for your compliments and we look forward to your next visit.
Kittisak
Business Room With City View
Stayed in Nov 2024
Couples
7 review
3.7/5
Posted on Jan 9, 2025
nice location near shopping street and metro
Response from Property: Thank you,see you next time.
Davidongek
Business Room With City View
Stayed in Apr 2024
Business travelers
7 review
2.2/5
Posted on May 20, 2024
The aircon is so cold and the air is dirty that I got Sinus infection after staying. Terrible
Response from Property: We are sorry that you had an unpleasant stay experience. We will review and improve and look forward to your next visit.
TohCW
Deluxe Triple Room
Stayed in Sep 2023
Family
3 review
4.5/5
Great
Posted on Oct 6, 2023
Easily accessible to public trnasport and along the BLUE line metro. Great location next to Zhongxiao Dunhua metro exit. Check-in is on level 13. This is a small single level hotel in commercial building. There’re 2 night clubs in the same building, human traffic can be heavy during night hours.
Response from Property: Thank you for your comment and we look forward to your next visit.
Roman Kravets
Standard Room-No Window
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Very nice hotel. Clean, silent, kind personal.
Response from Property: Thank you for your kind words and we look forward to your next visit!
Ben
Standard Room-No Window
Stayed in Nov 2023
Solo travelers
20 review
4.2/5
Very Good
Posted on Dec 29, 2023
Everything was good. Breakfast was small choice but no complaints, it isn't trying to be fancy. Great location
Response from Property: Hello, since we do not have a kitchen, we can only provide ready-made food. However, breakfast is not included in the room rate and is provided to guests. Please forgive me and thank you for your kind understanding.
Guest User
Standard Room-No Window
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Clean and very good location
Response from Property: Thank you for your feedback and we look forward to your next visit.
Guest User
Business Room With City View
Stayed in Oct 2024
Couples
2 review
3.5/5
Posted on Dec 28, 2024
hot water is not instant
Response from Property: Hello, some rooms need to wait for 10-20 seconds for hot water because the pipeline is far away from the room. We apologize for any inconvenience caused.
Alexander
Standard Room-No Window
Stayed in Mar 2023
Couples
47 review
3.7/5
Posted on May 6, 2023
the hotel is very central to shopping areas and restaurants. The room is ok and everything was clean. But we were disappointed with the breakfast. Very low quality and at 8am most of the things were not available anymore. For 1 night its ok to stay there due to the price level.
Response from Property: Hello, breakfast is a bonus. Since there is no stove to cook, it is clearly stated that it is a simple breakfast. It is really rare to have a free breakfast at this price in Daan District, Taipei City.
Guest User
Standard Room-No Window
Stayed in Mar 2023
Solo travelers
1 review
3.0/5
Posted on Apr 28, 2023
1st nite received bug bite, 2nd nite discovered 2 bugs crawling on bedlinens, informed the hotel reception and thereafter they disinfected my room. They also changed bedlinens at my request.
Response from Property: Thank you for your comments, we will improve the shortcomings and look forward to your next stay.