Cloud Hotel Arena

Cloud Hotel Arena Reviews

Cloud Hotel Arena

13F., No. 197, Sec. 4, Zhongxiao E. Rd, Da'an District, Taipei, Taiwan, 106, ChinaSee Hotel Details
Cloud Hotel Arena
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1 night

Guest Reviews

8.7/10
Very Good
198 review
Verified reviews
Location9.5
Amenities8.0
Service8.8
Cleanliness8.7
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All reviews(198)
Positive reviews(187)
Reviews with photos/video(46)
Easy to get around(24)
Close to metro(14)
Average sound insulation(12)
Convenient for shopping(10)
Perfect for business trips(7)
Tasty food(7)
Friendly front desk staff(5)
Tasty coffee(4)
Negative reviews(11)
Anonymous User
Deluxe Triple Room
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on May 17, 2025
The MRT is just right outside the hotel. Super convenient for moving around. Room a bit small though for a queen and a single bed. Window cannot be opened but the customer service personnel is very helpful in setting up the dehumidifier.
Response from Property: Thank you very much for your review, looking forward to your next visit~
Anonymous User
Business Room With City View
Stayed in Dec 2024
Family
2 review
9.0/10
Great
Posted on Jan 10, 2025
The hotel is in the perfect location right outside the metro station. From the airport it’s an express MRT to Taipei station followed by the metro which is 4 stops. The hotel has all the amenities you need for a stay in Taipei. We commonly used the bus and metro which were very convenient as the stops were right outside. The hotel is in a building which has a nightclub and we were warned prior about the noise and vibrations, but we didn’t experience any of this during our stay which was fortunate! I would highly recommend this hotel to all.
Response from Property: Thank you for your high praise, we will continue to optimize the facilities and maintain good service, look forward to your next visit.
ArtM
Standard Room-No Window
Stayed in Apr 2025
Business traveler
28 review
9.5/10
Amazing
Posted on May 24, 2025
Breakfast could have been better, but a lot of places for eating around the hotel. The closest one is Starbucks on first floor
Response from Property: Thank you for your feedback. We apologize that we cannot provide hot dishes as we do not have a kitchen.
Guest User
Business Room With City View
Stayed in Aug 2024
Family
2 review
8.0/10
Very Good
Posted on Dec 8, 2024
Convenient location . Breakfast is nice. Lots of fruits and congee, bread, boiled eggs etc. Coffee machine is good.  Low bed is good for kids.  Take off shoes !
Response from Property: Thank you for your kind words and we look forward to your next visit.
lamiomni
Standard Room-No Window
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Feb 12, 2025
Reception was perfect, breakfast was good, room clean and had everything we needed, location is great, right in front of a metro station
Response from Property: Thank you for your review and we look forward to your next visit.
Seong Joon
Business Room With City View
Stayed in May 2025
Business traveler
14 review
8.5/10
Very Good
Posted on Jun 14, 2025
Breakfast was too simple since restaurant has not enough space.
Response from Property: 感謝您的點評,期待您下次光臨。
JORGE CARLOS DAVID
Standard Room-No Window
Stayed in Nov 2024
Solo traveler
5 review
9.0/10
Great
Posted on Dec 26, 2024
The room is good love the interior though the bathtub is a bit small breakfast need more improvement I will be back for sure
Response from Property: Thank you for your feedback and we look forward to your next visit.
Kuan
Standard Room-No Window
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 24, 2024
The room is very clean. And it’s good to have a small bath tub inside the washroom. Also, the breakfast is delicious.
Response from Property: We appreciate your high rating and look forward to seeing you again.
Guest User
Business Room With City View
Stayed in Nov 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Dec 31, 2024
This hotel is on the 13rd floor of the buzzy Ton-Ling Plaza, sharing the building with OMNI and several other bars/lounges and QTime. While the rooms are older and musty (likely sharing the same ventilation systems as the smoking-friendly bars a few floors below), it is hard to beat the price for its location, clean and spacious rooms, friendly and helpful staff and included breakfast (albeit a little basic). The room was equipped with an air purifier, though not well soundproofed. I think I would stay here again if I were 10 years younger and wanted direct access to the club and bars, but alas... lifestyle creep 😅
Response from Property: Thank you very much for your high opinion of us, and we look forward to your next visit!
政隆
Standard Room-No Window
Stayed in Dec 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Mar 1, 2025
Close to MRT, a tub in the small room, but just little breakfast
Response from Property: Thank you for your feedback and we look forward to seeing you next time.
Desy
Standard Room-No Window
Stayed in Aug 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Oct 8, 2024
not that bad, just kinda confuse when we trying to find the building. overall good for a quick resting.
Response from Property: Thank you very much for your compliments and we look forward to your next visit.
Melissa
Business Room With City View
Stayed in Nov 2024
Business traveler
30 review
9.0/10
Great
Posted on Feb 2, 2025
Good location for shopping and easy transportation, nice food surroundings
Response from Property: Thank you very much for your feedback and we look forward to seeing you next time.
Kittisak
Business Room With City View
Stayed in Nov 2024
Couple
12 review
7.5/10
Posted on Jan 9, 2025
nice location near shopping street and metro
Response from Property: Thank you,see you next time.
Davidongek
Business Room With City View
Stayed in Apr 2024
Business traveler
7 review
4.5/10
Posted on May 20, 2024
The aircon is so cold and the air is dirty that I got Sinus infection after staying. Terrible
Response from Property: We are sorry that you had an unpleasant stay experience. We will review and improve and look forward to your next visit.
TohCW
Deluxe Triple Room
Stayed in Sep 2023
Family
3 review
9.0/10
Great
Posted on Oct 6, 2023
Easily accessible to public trnasport and along the BLUE line metro. Great location next to Zhongxiao Dunhua metro exit. Check-in is on level 13. This is a small single level hotel in commercial building. There’re 2 night clubs in the same building, human traffic can be heavy during night hours.
Response from Property: Thank you for your comment and we look forward to your next visit.