DoubleTree by Hilton Taipei Zhongshan

DoubleTree by Hilton Taipei Zhongshan Reviews

DoubleTree by Hilton Taipei Zhongshan

No.123 Section 1 of Zhongshan North Road, Zhongshan District, Taipei, Taiwan, 104, ChinaView Hotel Details
DoubleTree by Hilton Taipei Zhongshan
DoubleTree by Hilton Taipei ZhongshanDoubleTree by Hilton Taipei ZhongshanDoubleTree by Hilton Taipei Zhongshan
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DoubleTree by Hilton Taipei Zhongshan Guest Reviews

4.6/5
Great
163 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(163)
Positive reviews(161)
Reviews with photos/video(49)
Easy to get around(13)
Perfect for business trips(10)
Large rooms(10)
Friendly front desk staff(10)
Near shopping area(10)
Convenient for shopping(9)
Tasty food(8)
Would stay again(7)
Negative reviews(2)
Pam Pam Chan
King Guest Room
Stayed in Feb 2025
Business travelers
1 review
4.2/5
Very Good
Posted on Mar 12, 2025
Convenient location for travel and shopping. comfortable bed, sleep well. Good service.
Response from Property: Dear Pam Pam Chan, Warm greeting from DoubleTree by Hilton Taipei Zhongshan. Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our Bed, location and service. It is also wonderful to know that our staff contributed to making your stay pleasant. We take great pride in providing friendly and helpful service, and your kind words serve as a great motivation for our team. We appreciate your feedback and look forward to welcoming you back in the future. Warm regards, DoubleTree by Hilton Taipei – Zhongshan
CaptainCLM
Twin Guest Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Awesome stay, services are fast and friendly and the breakfast options were spectacular! Definitely a place to visit again!
Response from Property: Dear our valued Guest, Warm greeting from DoubleTree by Hilton Taipei Zhongshan. Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our Facilities, service and breakfast. It is also wonderful to know that our staff contributed to making your stay pleasant. We take great pride in providing friendly and helpful service, and your kind words serve as a great motivation for our team. We appreciate your feedback and look forward to welcoming you back in the future. Warm regards, DoubleTree by Hilton Taipei – Zhongshan
Nirawit Sirito
King Guest Room
Stayed in Jan 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The room was so clean and all staffs were really kind
Response from Property: Dear Nirawit Sirito, Warm greetings from DoubleTree by Hilton Taipei Zhongshan! We appreciate you taking the time to share your feedback with us. We are delighted to see the compliments from you and glad that the guest room and service of the team made you a tremendous stay. We will continue to provide extended services to our valued guests. Should you need any further assistance, please do not hesitate to contact us at your best convenience. Best Regards, DoubleTree by Hilton Taipei Zhongshan
Kheng1973
Twin Guest Room
Stayed in Feb 2025
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 7, 2025
Great location and and service. Decent room size and clean. The only improvement is that I asked for humidifier for the room but instead being provided with diffuser. Maybe hotel should look in providing them as most hotels do provide that.
Response from Property: Dear Kheng1973,Warm greeting from DoubleTree by Hilton Taipei Zhongshan.Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location and service to your satisfaction, and that you appreciated the cleanliness of your room.We sincerely apologize for the misunderstanding regarding your request for a humidifier. It appears that a diffuser was provided in its place, and we regret any inconvenience this may have caused. Your feedback is invaluable, and we will certainly take your suggestion into consideration as we strive to enhance our guest experience.Should you have any further requests or require assistance during your stay, please do not hesitate to reach out to our team. We are here to help.Thank you once again for your understanding, and we hope to welcome you back in the future.Warm regards,DoubleTree by Hilton Taipei Zhongshan
Guest User
King Guest Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Very nice location which nears the MRT station, only takes 3 mins walking, also comes with multiples location restaurants around, and big shopping centre as well.  All staffs being friendly and helpful, which makes our stay much nicer. Thank you Double Tree.
Response from Property: Dear our valued Guest,Warm greeting from DoubleTree by Hilton Taipei Zhongshan.Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our convenient location near the MRT station, as well as the variety of restaurants and shopping options available nearby.It is also wonderful to know that our staff contributed to making your stay pleasant. We take great pride in providing friendly and helpful service, and your kind words serve as a great motivation for our team.We appreciate your feedback and look forward to welcoming you back in the future.Warm regards,DoubleTree by Hilton Taipei – Zhongshan
Guest User
King Guest Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Really good service! Hotel was super clean. The beef noodles by the hotels restaurant is also rly good. 10/10 will come again!
Response from Property: Dear Our Valued Guest, We are really thrilled to hear all the good feedback from you as well as the service、the cleanness and the food made you a tremendous stay. We always strive to provide the best service for our guests; We hope we achieved our goal of making your stay memorable. It is definitely our pleasure to have you as our value guest and we always welcoming you! DoubleTree by Hilton Taipei ZhongshanBest Regards,
Miu Kwan May
King Corner Room with Balcony
Stayed in Dec 2024
Travel with friends
8 review
4.5/5
Great
Posted on Mar 3, 2025
Good location and the room is spacious, the breakfast is not buffet style, overall i think the room charge is a bit over price. either then that I have no complaints .
Response from Property: Dear valued guest Miu Kwan May, Thank you for taking the time to share your feedback with us. We are really thrilled to hear all the good feedback from you as well as our room and our good location. We always strive to provide the best service for our guests; I hope we achieved our goal of making your stay memorable. It is definitely our pleasure to have you as our value guest and we always welcoming you! DoubleTree by Hilton Taipei Zhongshan
Charm-
King Guest Room
Stayed in May 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on Jul 2, 2024
Room was amazing - huge and clean! Enjoyed the space, the automatic toilets with bidet, shower gels from Crabtree, ample towels, weighing machine, table, chair and sofa. Rooms are not really sound proof though, could hear sounds from other rooms but still tolerable. Service - front desk was super helpful, friendly, joyful. Truly felt that their service was sincere and excellent!! They gave good recommendations for breakfast, helped me call to check restaurants if they had the food I was looking for, helped me with airport transfer booking. Service at the breakfast area was great too! Breakfast - very Instagram worthy!!! Enjoyed the choices of drinks, mains were decent, the breads were really yummy. Looked forward to breakfast daily Gym - was equipped with water and towels and even a bathroom. Very impressed. The only downside is the location. It’s pretty near Zhongshan area but walking in the summer heat to the train station is no joke. Not a lot of yummy food around. But Uber is relatively affordable so if you’re ok with ubering around or walking slightly to the train station then it’s quite perfect.
6/8
Response from Property: Dear Charmaine S—-, Warm greetings from DoubleTree by Hilton Taipei Zhongshan! We appreciate you taking the time to share your feedback with us. We are so delighted to see the compliments from you and glad that the guest room, breakfast and service from our team made you a tremendous stay. We always strive to provide the best service for our guests; I hope we achieved our goal of making your stay memorable. We will continue to provide extended services to our valued guests, and we are looking forward to having another opportunity to see you in near fure. If any further assistance is needed, please do not hesitate to contact us. Best Regards, DoubleTree by Hilton Taipei Zhongshan
Qi
King Corner Room with Balcony
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
modern, clean and convenient location, lived on 8th floor, balcony is big just lack of some chairs and table to relax on.
Response from Property: Dear Qi, Warm greeting from DoubleTree by Hilton Taipei ZhongShan! Thank you for taking the time to share your wonderful feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found the room clean, spacious, and comfortable. We strive to provide a pleasant and relaxing environment for all our guests, and your kind words affirm our efforts. We look forward to welcoming you back on your next visit. If there is anything specific we can assist you with during your future stay, please do not hesitate to let us know. Warm regards, DoubleTree by Hilton Taipei Zhongshan
Erica
Twin Guest Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Dear Doubletree by Hilton Taipei, I would like to offer my compliments to your dedicated team for our very enjoyable stay in your hotel from 3-7 June 2024. We stayed in rooms 1203 and 1205 and the reservation was made under Ms Erica Tan. I had stayed in some 5 star hotels such as Shang Ri La Singapore, Westin Singapore, Ritz Carlton Singapore, Kempinski Xiamen to name a few but my stay in Doubletree by Hilton Taipei was one of the most comfortable and pleasant. The check in by the warm and friendly reception staff was efficient and smooth. When my daughter accidentally dropped one of the delicious welcome Hilton cookies on the floor, the reception staff quickly replaced it with a warm smile. When my daughter teared after knowing that there isn’t a swimming pool in the premise, your reception staff, Tina, immediately walked up to us with a map and suggested that we can go to a nearby swimming pool facilities. Tina also gave us some excellent food suggestions. We had a very satisfying and affordable meal at the Michelin recommended Ji Jia Zhuan ( 鸡家庄), thanks to her recommendation :) Whenever we return to the hotel from a day of sightseeing, the reception team on duty never failed to greet us in a warm and friendly manner. We felt genuinely welcomed:) The modern Japandi style rooms and bathrooms are kept in an excellent condition and feel brand new. We especially like how bright, airy and spacious the rooms are. Kudos to the housekeepers ( Ms Cai Xiu Hui 蔡秀慧阿姨) on level 12 who kept our rooms 1203 and 1205 so clean and comfortable. They always chat amicably with us and confirmed with us if we need any housekeeping service. The TV entertainment system with its 47 channels ( including TLC, Discovery) , Netflix, YouTube and IQiYi really impressed us. The semi buffet style daily breakfast sets ( Chinese, Japanese and Western) are healthy and delish and we really looked forward to breakfast every morning. We hope that Chinese baos (包子)and dim sum pastry such as you tiao ( 油条、蛋饼)can also be offered in future when we next pay a visit to your hotel :) We would also like to thank your reception staff and housekeepers who helped my mom who stayed in room 1205 on 6 June when the toilet encountered some flushing issues. My mom had approached the reception staff at around 4 pm on 6 June and the very helpful male reception staff accompanied her to her room and helped remediate the problem along with the housekeeper. She was very impressed by how efficient and friendly your staff were. All in all, your team has done a great job in our stay. Their service attitude are genuine and warm :) My daughter enjoyed her stay so much that she kept remarking she would like to extend our stay to 2 more weeks:) We hope you will pass on the compliments to your team and the staff we named, as a gesture of our appreciation.
Response from Property: Dear Ms. Tan, Thank you for taking your time to share your valuable feedback with us!Your kind words about our team member’s hospitality mean a lot to us. We strive to create memorable experiences for our guests, and it's wonderful to know that our efforts have left such a positive impression on you. Tina, the housekeeper Ms. Cai and the rest of the team will be thrilled to hear your praise! It’s truly delightful to hear that you enjoyed your experience at Ji Jia Zhuan and the positive feedback of breakfast at the hotel’s restaurant. It’s important to have a wonderful meal as a start of the day. Your suggestion of offering the Chinese baos (包子) and dim sum pastry such as you tiao (油條、蛋餅) during the breakfast will also conveyed to restaurant team, and we hope you could explore more local ********* style breakfast whenever you visit Taipei again!All in all, we hope that we have succeeded in making you and your family’s stay truly memorable and enjoyable. We are always at your service whenever you need it. Have a good day and look forward to hosting you soon.DoubleTree by Hilton Taipei Zhongshan
Guest User
Twin Guest Room
Stayed in Apr 2024
Business travelers
62 review
5.0/5
Outstanding
Posted on Aug 14, 2024
DoubleTree by Hilton Taipei Zhongshan offers a comfortable and enjoyable stay. The rooms are clean, modern, and well-appointed, with a cozy bed and good amenities. The staff are friendly and provide excellent service. The hotel’s location is convenient, close to transportation and attractions. The breakfast is tasty with a good variety. A few updates could enhance the experience, but overall, it’s a solid choice for a pleasant stay in Taipei.
Response from Property: Dear Our Valued Guest, Thank you for taking your time to share your valuable feedback with us. We are so delighted to see the compliments from you and glad that the room, the location of the hotel and the service from the hotel staff made you a tremendous stay. Your compliments will be shared to our team members and the restaurant for continuously providing extended service to our guests. Your valuable feedback is important to us. We appreciate your time and we look forward to welcoming you in the near future. Best Regards, DoubleTree by Hilton Taipei Zhongshan
Guest User
King Guest Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 10, 2024
We definitely enjoyed our stay!! Room is clean, enough space, bedding is comfortable and pillow & comforter as well. PS. Shampoo, conditioner and shower gel are excellent. Will come back next time for sure.
Response from Property: Dear Guest,Warm greeting from DoubleTree by Hilton Taipei ZhongShan!Thank you for taking the time to share your wonderful feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found the room clean, spacious, and comfortable.It is especially gratifying to know that you appreciated the quality of our toiletries as well. We strive to provide a pleasant and relaxing environment for all our guests, and your kind words affirm our efforts.We look forward to welcoming you back on your next visit. If there is anything specific we can assist you with during your future stay, please do not hesitate to let us know.Warm regards,DoubleTree by Hilton Taipei Zhongshan
Bill
King Guest Room
Stayed in Sep 2024
Couples
11 review
4.0/5
Very Good
Posted on Jan 3, 2025
The location is good and amenities felt new. Though there is not much of view looking out the window from room.
Response from Property: Dear Bill, Warm greeting from DoubleTree by Hilton Taipei ZhongShan! Thank you for taking the time to share your wonderful feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and facility felt new. We strive to provide a pleasant and relaxing environment for all our guests, and your kind words affirm our efforts. We look forward to welcoming you back on your next visit. If there is anything specific we can assist you with during your future stay, please do not hesitate to let us know. Warm regards, DoubleTree by Hilton Taipei Zhongshan
莊Sir
King Guest Room
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Aug 2, 2024
Great service, clean and modern facility. Big thumbs up to the gentlemen at the front desk who checked us in and showed us all the options around the hotel. We arrived on the day when Typhoon Gaemi passed through Taipei, despite most shops are shut, we ended up having some nice traditional food close to the hotel. The gentlemen who checked us in called around local restaurants and made sure we won’t be turning up to a closed shop. Highly recommended.
Response from Property: Dear Trevor, We are really thrilled to hear all the good feedback from you as well as the service made you a tremendous stay. We always strive to provide the best service for our guests; We hope we achieved our goal of making your stay memorable. It is definitely our pleasure to have you as our value guest and we always welcoming you! DoubleTree by Hilton Taipei Zhongshan
Guest User
King Guest Room
Stayed in Aug 2023
Couples
8 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Our favourite hotel in Taipei thus far! The hotel is clean, big and located near the Zhongshan MRT station, making it easy to travel around the area. Hotel staff was friendly and will greet us with a smile whenever we stepped past the reception area. Our room also comes with a view of Taipei 101, making it really enjoyable. Will highly recommend this hotel!
Response from Property: Dear Guest, Thank you for your feedback that really inspire the entire team to continuously provide extended service to our guests. It is definitely our pleasure to have you as our value guest and we look forward to having another opportunity to welcome you again! DoubleTree by Hilton Taipei Zhongshan