To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(23)
Positive reviews(8)
Reviews with photos/video(6)
Negative reviews(1)
Guest User
Ocean View Main Building Deluxe Japanese Style Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 30, 2023
Love it! The window frame is like a picture frame, the scenery is intoxicating, and the sunset view is super unbeatable! Be sure to book the Japanese-style room with sea view on the top floor. There are Easter eggs when you open the door. You can watch whales and dolphins training. It's worth it! And don't miss the breakfast, it's a full sense of ceremony!
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6/9
Guest User
Ocean View Main Building Deluxe Japanese Style Room
Stayed in Jun 2023
Family
4 review
4.0/5
Very Good
Posted on Sep 20, 2023
The hotel is in Japanese style, with hot springs and swimming pools. Next to it is the Whale Museum, which is very convenient. The most amazing thing is the breakfast, with a beautiful environment and live piano accompaniment. There is airport pick-up service, but it is required before 5 pm, so everyone must pay attention to the time. Thanks to Ctrip for always communicating with us. Since the place is too remote and we couldn't get a taxi, we walked to the hotel!
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guoguo1019
10 Tatami Kanon Japanese Room
Stayed in Jun 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 22, 2023
The hotel rooms are Japanese-style rooms with tatami mats. The hotel's hot springs are good. The outdoor hot springs are right by the sea. The hotel is relatively remote. It is best to order breakfast. Breakfast must be booked in advance. Breakfast cannot be booked after arriving at the hotel. The breakfast is very rich. There is an ocean museum next to the hotel
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Guest User
Ocean View Main Building Deluxe Japanese Style Room
Stayed in Oct 2024
Family
42 review
5.0/5
Outstanding
Posted on Nov 20, 2024
房間很大,景色很美
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Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 26, 2024
This hotel was the best we had in our 14-day trip in Japan. At this place, you can spend the night in a traditional japanese room, with some of the best views we could hope for. Having the palm trees outside, the mountains afar and hearing the crushing waves of the pacific ocean somehow made me feel like I was in Hawaii for a moment. On top of that, dinner was exquisite; a full selection of seafood, sushi and meat we could enjoy with a pianoman alongside the restaurant. Finally, their outdoor onsen was also relaxing and breakfast was just as good as the rest. We enjoyed every second of our time at this hotel
Guest User
Stayed in Feb 2023
Other
1.0/5
Posted on Mar 4, 2023
After a long journey to the hotel, we were told on check in (booked via ***********) that no booking received by the hotel, despite my confirmation that it was paid. Manager / receptionist did not speak much English, so for 40 min , my heart was racing and worrying where do we go in the late evening and then trying to get a refund from booking was very distressing. I had to show the card I paid for and confirmation etc. Then after 40 min manager agreed to give us a room after being unable to get hold of *********** and all our evidences. Next morning they just told us : sorry it was the hotel fault. Did not even offered a drink or dinner or anything to compensate for their error and stress. Breakfast , although , pretending to be posh , was very small and we saw people looking at the menu after the breakfast as it wasn’t feeling . On top of it , we didn’t do any research about the area beforehand , but it turned out to be a dolphin slaughtering bay, it had sad feeling about this place. And one more no restaurants nearby … a bit stuck …. wouldn’t come back to this hotel - way to expensive for the service and nicer choices around
Guest User
Stayed in Jun 2022
Other
4.0/5
Very Good
Posted on Jul 31, 2022
He seems to be paying attention to his meals, and was very satisfied with both dinner and breakfast. Honestly, I was surprised. Much better than the expensive and bad hotels in Shirahama. The building is old and I was concerned about the steps between the rooms. The open-air bath is quaint, but it feels a little far away because it is accessed through an outside passage.