Twinstar Hotel

Twinstar Hotel Reviews

Twinstar Hotel

No.158 Section 4 of Fuxing Road, Xinzhuangli, East District, Taichung, Taiwan, 40144, ChinaSee Hotel Details
Twinstar Hotel
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Guest Reviews

8.6/10
Very Good
1067 review
Verified reviews
Location9.5
Amenities7.8
Service9.0
Cleanliness8.2
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All reviews(1067)
Positive reviews(1021)
Reviews with photos/video(258)
Easy to get around(207)
Close to train station(156)
Convenient for shopping(111)
Tasty food(44)
Perfect for business trips(38)
Average sound insulation(33)
Friendly front desk staff(24)
Delicious buffet(7)
Negative reviews(46)
Anonymous User
Business Double Room
Stayed in May 2025
Traveling with friends
13 review
7.0/10
Posted on Jun 29, 2025
Twinstar is very near Taichung TRA Station. Buses are also nearby. Malls and Shopping area is also nearby. I felt shortchanged when the photos show the veiw of the Taichung Station and a City View but received a room with wall of the Taroko Mall. The breakfast hall and rooms are a bit underwhelminh in terms of aesthetics, the cleanliness may also be questionable but their staff are friendly and attentive. I find the suppprt staff always available.
Response from Property: Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
Anonymous User
Business Triple Room
Stayed in Mar 2025
Family
11 review
8.0/10
Very Good
Posted on Apr 23, 2025
The location is great — it’s close to Taichung Train Station, which is very convenient. All the staff were friendly and welcoming. They greeted us warmly every time we passed by, which honestly felt quite impressed — their attitude is definitely a big plus! However, when we entered the room, there was an unpleasant smell, possibly due to the carpet or the aging condition of the hotel — you can definitely feel its age. A simple renovation would make a big difference. They provide a very basic breakfast every morning — mainly eggs, toast and basis ********* breakfast. Once again, the staff’s attitude really stands out and adds value to the overall experience. Without it, I might consider staying elsewhere for next visit in Taichung.
Response from Property: Thank you for staying at our hotel and for sharing your experience. Have a nice day :)
Niño Mercado
Business Twin Room
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 5, 2025
Close to Taichung Main Station. Next to the Mall. Great service. Helpful staff. All in one!
Response from Property: Thank you for your kind comments and we are delighted that you had a wonderful time with us during your stay. It was an absolute pleasure to welcome you as our valued guest and we look forward to your next visit.
Anonymous User
Executive Twin Room
Stayed in Feb 2025
Family
9 review
10/10
Outstanding
Posted on Mar 11, 2025
The location of the hotel was very good as it was near Taichung train station and beside it was a huge shopping mall. The room was comfortable and free upgrade was given to me.
Response from Property: Thank you for your good evaluation. We will try our best to maintain it and continue to work hard. We look forward to your next visit.
eeelm
Business Double Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on May 2, 2025
good services,nice and cozy..i already booked 2 times already
Response from Property: Thank you for your kind comments and we are delighted that you had a wonderful time with us during your stay. It was an absolute pleasure to welcome you as our valued guest and we look forward to your next visit.
Pinay in Taiwan
Business Double Room
Stayed in Dec 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Mar 26, 2025
If you’re looking for quality yet affordable rooms? This is the right place for you. Come and visit here!
Response from Property: Thank you for your kind comments and we are delighted that you had a wonderful time with us during your stay. It was an absolute pleasure to welcome you as our valued guest and we look forward to your next visit.
果汁一杯
Business Double Room
Stayed in Jun 2025
Business traveler
10 review
9.5/10
Amazing
Posted on Jul 17, 2025
Very nice and friendly staff, good location. Hotel facilities are old but it doesn’t bother me because everything works well and clean.
Response from Property: We appreciate your stay at our hotel and hope you had a wonderful time in Taichung. We look forward to welcoming you and serving you during your next stay with us.
Guest User
Business Double Room
Stayed in Jun 2025
Solo traveler
46 review
9.5/10
Amazing
Posted on Jul 9, 2025
Very good location just 3 minutes away from train station.Good  service from the staff and beside a big mall with food and supermarket .Basic breakfast provided
Response from Property: We appreciate your stay at our hotel and hope you had a wonderful time in Taichung. We look forward to welcoming you and serving you during your next stay with us.
Dwi sulistiani
Business Double Room
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jun 15, 2025
Very nice
Response from Property: 感謝您的好評與支持,我們會持續努力提供更優質的服務,期待您的再次光臨。
Soe Naing
Business Triple Room
Stayed in Nov 2024
Family
4 review
9.0/10
Great
Posted on Jan 1, 2025
The hotel is located near city centre and close to train, bus station.  From the hotel room you can see the train station.  Behind the hotel is a shopping mall  and plenty of food hall and restaurants.  But no laundry at the hotel and there is a street laundry about 400 m away.  The bathroom orientation is a bit awkward.
Response from Property: Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
Clement74581
Deluxe Quadruple Room
Stayed in Nov 2024
Family
8 review
5.5/10
Posted on Dec 29, 2024
Room facilities: the room was very old. Full of mold on ceiling and air vents. The fridge door was rusted . Long air with hair bands hung at basin. Strong bad odor in room. Food choice at breakfast is not much. Rice cooker was empty. Coffee maker pumped out hot water only In general, I wondered I go back into 30 years ago. Staff are very nice.
Response from Property: Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
Hylin
Deluxe Quadruple Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Feb 7, 2025
The hotel staff are very friendly I also like the food it's very delicious
Response from Property: Thank you for your kind comments and we are delighted that you had a wonderful time with us during your stay. It was an absolute pleasure to welcome you as our valued guest and we look forward to your next visit.
Tina
Deluxe Quadruple Room
Stayed in Nov 2024
Family
16 review
10/10
Outstanding
Posted on Jan 2, 2025
The location is good, very near to Taichung Railway Station and there a Taroko mall just next door. Con. Breakfast is always the same for our 5 nights stays without any changes.
Response from Property: Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
Guest User
Business Double Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 25, 2025
All of the people who work on the building is very friendly. They also give me a bunch of options when it comes to getting a room.
Response from Property: Thank you for your kind comments and we are delighted that you had a wonderful time with us during your stay. It was an absolute pleasure to welcome you as our valued guest and we look forward to your next visit.
Joyce CPC
Business Double Room
Stayed in Nov 2024
Other
1 review
9.5/10
Amazing
Posted on Dec 12, 2024
Great location and very friendly courteous hotel staffs. Hotel upgraded the room type for me. Truly awesome.
Response from Property: Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!