U Kremlya ★★★

"The hotel is located on the embankment, close to all the sights. Inside is very comfortable and clean. Thanks to the staff for taking care of the guests. Always stay in it and recommend to my friends and acquaintances."

Cascade Hotel ★★★★

"We stayed for a couple of nights in July 2024. This was our third time at this hotel. Despite the relatively high price, the quality of service was quite poor. 1. There was no hot water for three days, and then no cold either. It turned out that a room on the 4th floor meant there was a risk of no water. 2. The refrigerator didn't work, despite three attempts to repair it. Expensive food items were spoiled. They were brought as a gift. 3. The hotel restaurant on the shore couldn't keep up with all the customers, with exactly half the room occupied, meaning lunch and dinner were at risk of nervous breakdowns. We had to wait 20 minutes for the menu alone. The food was slow to prepare, but it was delicious. 4. The restaurant on the 4th floor of the hotel can be rented for various events on the weekend. In our case, it was a wedding. Yes, as the administrator promised, the noise and din ended on time, but then the organizers began setting up the structures and decorations for the event. They didn't deny themselves anything. They worked hard. The noise level was off the charts. It was 12 am. We had to go out and discuss the rules. 5. The breakfast at the hotel is delicious and varied, but very expensive. 6. The trash from the previous guest was not removed from the room. On the plus side: a gorgeous view of the river from the window (important to us), comfortable beds, luxurious decoration of the halls and hotel rooms, free parking. A big thank you to the administrators; they tried their best to steer things along, but naturally, they couldn't do anything. This requires a different administrative resource. The owners need to be involved. The mood is ruined. The wonderful impressions of the first two visits have vanished. We will not consider this hotel next time. We will not recommend it to anyone. What a shame!"

Chajka Hotel ★★★

"The photo did not take place, but when booking, be aware that the rooms look better than the photo) we were pleasantly surprised that we saw not living rooms, but new and fresh. Breakfast 650 rubles was paid separately, breakfast is very modest and by 8 a.m. there are no more positions, if not lazy it is better to get to the cafe"

Apriori Hotel ★★★

Syzran Hotel ★★★

"The hotel administrator did not notify in advance that additional drinks for breakfast, which had already been paid and cost 900 rubles per person paid, and nowhere was this information. At the same time, breakfast consisted of a dry: 2 sandwiches + dry pancakes (or cheese/ or very dry orange casserole, on which our neighbor even complained). The administrator was acting dry, unwelcome and constantly disappearing during breakfast. It was necessary to search for a cooler and a tea bag that was freely available. And no notice plates were nearby. For this package with us without warning demanded to pay 50 rubles, but did it, blocking the key from the room, i.e. the husband was forced to go down from the 3rd floor because of the unworking key and illegally demanded payment for the service, about the payment of which We have not been notified in advance. The administrator has responded to my complaint by charges. The money has not been returned, the apology for breaching consumer rights has not been brought. The hotel not only did not respond to a written complaint in the complaint book, but also tried to remove my reviews so that they did not "impact his rating," i.e. tried to hide the fact of his non-client orientation Because of some 50 rubles we spoiled the mood and Nahamili! Be vigilant! Here are deceived and disrespected customers! "