Residence Inn Syracuse Downtown at Armory Square

Comfortable for a one night stay. Breakfast was adequate.

Very good hotel with spacious room and kitchen, convinient for long stay guest to cook.

One night stay for a concert in town, and had more than enough issues to almost want to leave and go back home before the concert started. Upon arrival, the building itself (not the whole block) had no power and hadn't all day. Not the employees or managers fault, but the way they handled it was subpar. We were unaware before arriving, we were not offered any option to rebook/check out/stay anywhere else, and were told to walk up 5 floors in the pitch black darkness using just cell phones for light all while carrying all luggage. No emergency lights were on whatsoever, which I feel like is a huge safety concern. We met a maintenance worker on the 5th floor that let us into our room using a master key. Good thing the room has big windows and it was still light out, so we had natural light to rely on for the time being. We were not offered any compensation, apology, or even a bottle of water for the inconveniences. The power came back on at some point while we were gone at the concert or else we would have grabbed our things and left at that point. Average breakfast. Clean room.

We stayed for 2 nights at the Residence Inn Armory Square while visiting our son for Family Weekend at Syracuse. We appreciated all the Orange themed treats in the lobby to welcome Syracuse parents! We had a two bedroom suite on the 7th (top) floor and we were blown away by how nice it was! This was definitely the nicest hotel we have stayed at in Syracuse in the past 4 years of visits! The room was like a mini apartment, with two bedrooms, two baths, a living area and a kitchen. The view was spectacular as well! The location was fabulous - steps from all the restaurants. My only complaints were about the noise from the bars below (not the hotel's fault) and the pillows, which were terrible (very soft and very flat), both of which made sleeping difficult. Otherwise a fabulous stay!

Nice personal touch to have a ‘welcome bag’ for Syracuse new students moving in/back to school.

Nice hotel in downtown Syracuse Staff were friendly, room was clean and spacious. Bed was comfortable but could use better pillows. Walk to downtown is easy, Uber to Lakeview for a concert. Parking at hotel is not free but convenient. Coffee marker was broken in our room, but there was free coffee in the lobby. Love the full size refrigerator and dishes provided.